On mySimon: Skip Fabric Softener with Dryer Balls
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TechRepublic
ZDNet
Download Easily Monitor Virtual/Physical/Cloud and Save Budget. up.time - Free Trial Easily manage, measure, and monitor all your physical, virtual, and cloud assets across platforms, applications, domains, and multiple datacenters. 

Tags: Components, Up.time, Systems Management, Networking, Network Administration

Sponsored by: Uptime Software
Date: November 2009
Uptime Software
Case Study Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services Read how one healthcare provider dramatically lowered costs--saving over $35,000 annually on licensing fees alone--using Microsoft Online Services.

Tags: Annatommie, Management, Microsoft Corp., Tools & Techniques

Sponsored by: Microsoft
Date: February 2009
Microsoft
White Paper Enterprise and Web 2.0 application support in a modern mainframe environment See how IBM WebSphere Portal software can help you develop a Web presence based on individual needs while unlocking value for customers and employees.

Tags: Channel Management, Web, Servers, Marketing, Mainframes

Sponsored by: IBM
Date: December 2008
IBM
White Paper Designing High Availability for Internet Information Services End downtime forever on your Web servers running Microsoft Internet Information Services with this step-by-step guide to high availability.

Tags: CA XOSoft, Web Servers, Web Server, Software, Service-Oriented Architecture (SOA)

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
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Webcast Video Whitepaper: Rapid Bottleneck Identification: A better way to do load testing Watch the free, on-demand video whitepaper to learn how to easily launch a critical Web application. Ensuring good application performance is crucial, but time is...

Tags: Cloud Computing, Web Application, Video, Rapid Bottleneck Identification, QA

Sponsored by: Oracle
Date: October 2009
Oracle
Webcast Integrating technology in the classroom Despite the investment of millions of dollars by school districts, a recent survey found that many students and teachers use their computers mainly for such...

Tags: Classroom, E-mail, Online Communications, Productivity

Company: ZDNet
Date: June 2005
ZDNet
White Paper Quality Assurance in High Volume Document Digitization: A Survey Quality Assurance (QA) plays a critical role in high volume document digitization projects by making sure that the specified quality standard is reached under cost...

Tags: QA, Survey

Company: Institute of Electrical and Electronics Engineers
Date: April 2006
Institute of Electrical and Electronics Engineers
Download Leveraging service catalogs to demonstrate the value of IT Service Catalogs offer IT the right structure to standardize and publish service fulfillment processes, determine the associated costs, and establish achievable service levels. Download this...

Tags: Information Technology, Management, Strategy, TechRepublic Inc.

Company: TechRepublic
Date: December 2004
TechRepublic
Case Study HP Case Study: EADS EADS is Europe's largest aeronautical company and the second largest in the world. It was formed in July 2000 through the merger of Germany's DaimlerChrysler...

Tags: Channel Management, EADS, Finance, Hardware, Hewlett-Packard Co.

Company: Hewlett-Packard (HP)
Hewlett-Packard (HP)
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White Paper Maximizing Value Through IT Services This paper describes how running IT as a service-based business has the potential to improve both the real and perceived value of IT to the...

Tags: Computer Associates International Inc., Information Technology, IT Services, Management, Strategy

Company: CA (Computer Associates)
Date: April 2006
CA (Computer Associates)
Case Study Tyler Schools District selects e-mail archiving system to satisfy Public Information Act "The new archiving solution has placed our district in a favorable position, where we are protected from a potential accusation of not providing all information...

Tags: Archiving, Business Intelligence, Data Management, E-mail, E-mail Archiving

Company: PowerFile
PowerFile
White Paper HP Client Catalog for SMS Technical White Paper This paper describes the HP software update catalog for Microsoft System Management Server (SMS) 2003 Release 2 (R2). It also provides an overview of the...

Tags: Hardware, Hewlett-Packard Co., Servers, SMS, System Management Server

Company: Hewlett-Packard (HP)
Date: March 2007
Hewlett-Packard (HP)
Webcast Streamline Requests and Delivery With the New Integrated Service Catalog in HP OpenView ServiceCenter 6.2 The attendee of this webcast will learn how to improve IT service requests and delivery for both customers and IT with a Service Catalog. ...

Tags: Hewlett-Packard Co., HP OpenView, It Management, It service Management, Management

Company: Hewlett-Packard (HP)
Hewlett-Packard (HP)
Webcast Making Utility Jobs Easy The attendee of this webcast will learn how to use BMC Software's CATALOG MANAGER for DB2 can easily handle the task of setting up DB2...

Tags: BMC Software Inc., Human Resources, IBM DB2, It Management, It service Management

Company: BMC Software
BMC Software
Webcast MSDN Webcast: Business Data Catalog for Developers The Business Data Catalog, a shared service in Microsoft Office SharePoint Services 2007, provides the powerful capability of exposing back-end data to a portal site....

Tags: Developer, Internet, Microsoft Corp., Microsoft Developer Network, Portals

Company: Microsoft
Microsoft
White Paper How to Develop a Service Catalog A Service Catalog is a listing of standard services that IT organizations provide to their customers. The Service Catalog is a foundation for defining services...

Tags: Customer Relationship Management (CRM), Enterprise Software, Evergreen Systems, Marketing, Product Marketing

Company: Evergreen Systems
Date: October 2006
Evergreen Systems
Case Study E-Selling With mySAP CRM: 600,000 Items Cataloged Online Around the clock, quick, and easy with SAP: Since October 2001, customers throughout the world have been able to find out about the extensive product...

Tags: CRM, Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP CRM

Company: SAP
SAP
Case Study Infomercati Modernizes and Automates Business Processes to Increase Operational Efficiency Infomercati is an obligatory association established in Italy under a 1996 law requiring creation and management of an information system for wholesale food and agriculture...

Tags: Business Process, Food, Food & Beverage, Infomercati, Italy

Company: Oracle
Date: March 2008
Oracle
White Paper Understanding ITIL Service Portfolio Management and the Service Catalog: An Approach for Implementing Effective Service Lifecycle Management Imagine trying to run a manufacturing business without a comprehensive, detailed view of the products provided by company. It would be difficult to know all...

Tags: Business Operations, It Services, ITIL, Lifecycle Management, Personal Finance

Company: BMC Software
Date: November 2008
BMC Software
White Paper Service Request Management: A Business Impact Assessment "Service Request Management" refers to the customer-facing requirements for publishing and actualizing IT services for IT's service consumers. This includes requirements to define, standardize and...

Tags: Enterprise Management Associates Inc., Information Technology, Management, Strategy

Company: Enterprise Management Associates
Date: August 2007
Enterprise Management Associates
White Paper Integrating the Office SharePoint Server 2007 Business Data Catalog and SAP Enterprise for Search The integration between SAP Enterprise and Microsoft Office SharePoint Server 2007 has never been stronger. Both systems now offer a common set of interfaces that...

Tags: Content Management, Enterprise Software, Microsoft Office, Microsoft Office SharePoint Server, Microsoft Office SharePoint Server 2007

Company: Microsoft
Date: October 2007
Microsoft
White Paper Configuring the Business Data Catalog Microsoft Office SharePoint Server 2007 deployments enables one to integrate data from Line-Of-Business (LOB) systems. Integrating business data into Office SharePoint Server 2007 implementation enables...

Tags: Business Data, Content Management, Enterprise Software, Microsoft Office SharePoint Server 2007 Deployment, Software

Company: Microsoft
Date: September 2008
Microsoft
White Paper Integrating the Office SharePoint Server 2007 Business Data Catalog With SAP NetWeaver The level of integration between SAP Enterprise and Microsoft Office SharePoint Server 2007 has never been higher. Both systems now offer a common set of...

Tags: Content Management, Enterprise Software, Microsoft Office, Microsoft Office SharePoint Server, Microsoft Office SharePoint Server 2007

Company: Microsoft
Date: October 2007
Microsoft

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