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The Business Benefits of Secure Remote Access
Examine today's top trends in telecommuting, the role of Virtual Private Networks, and how to evaluate a secure remote access vendor.
Sponsored by: SonicWALL
Date: November 2009 |
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Forrester Best Practices: Improve IT Service Delivery and Support
Find out what industry watchdog Forrester has identified as five best practices for improving IT service delivery and support. (Citrix Online)
Sponsored by: Citrix Online
Date: May 2008 |
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IP Telephony from A to Z
This document offers a blue print for researching IP telephony providers, and includes a handy implementation calendar to chart your own VoIP deployment timeline. (ShoreTel)
Sponsored by: ShoreTel
Date: November 2009 |
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The Value of Network and Application Visibility by Aberdeen
Learn best practices for improving application visibility and analysis, helping your organization achieve higher levels of business performance.
Sponsored by: Riverbed
Date: May 2009 |
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Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
Find out how to utilize Web 2.0 technologies to improve your company’s ability to introduce innovative new services quickly and cost-effectively.
Sponsored by: IBM
Date: July 2007 |
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Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations
Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...
Sponsored by: Global Knowledge
Date: April 2007 |
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Voice over DSL: Turning Copper into Gold for Small and Medium-Sized Businesses There is a new technology making the rounds of the telecommunications industry known as Voice over Digital Subscriber Line (VoDSL) that could save small and... Company: RAD Data Communications | RAD Data Communications |
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Mobile Networking
The purpose of this white paper is to inform the reader about mobile networking technology. Telecommunications signaling is the transmission of data for purposes of...
Company: MobileIN.com
Date: January 2000 |
MobileIN.com |
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Frequently Asked Questions about Customer Owned Dark Fiber, Condominium Fiber, Community and Municipal Fiber Networks Dark fiber is optical fiber, dedicated to a single customer and where the customer is responsible for attaching the telecommunications equipment and lasers to "light"... Company: ARDNOC | ARDNOC |
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Working with Telecommunications: Churning in the Telecommunications Industry
Churn is the process of customer turnover. In the mobile telecommunications market, a 1995 report by Digital Equipment Corp. estimated the cost of churn at...
Company: SPSS
Date: March 1999 |
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Deployment of Telecommunications Networks A telecommunications network is the combination of numerous network elements that are required to support voice, data, or video services in local or long-distance applications.... Company: International Engineering Consortium | International Engineering Consortium |
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Fundamentals of Telecommunications Sometimes, when attending a class, it is okay to miss the first half-hour. After all, we do know something about the subject, and that first... Company: International Engineering Consortium | International Engineering Consortium |
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Signaling System 7 (SS7) Signaling System 7 (SS7) is an architecture for performing out-of-band signaling in support of the call-establishment, billing, routing, and information-exchange functions of the public switched... Company: International Engineering Consortium | International Engineering Consortium |
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The OSS Guide for Telecom Service Providers and ISPs
Operational Support Systems (OSS) are now key to the competitive strategy of modern service providers. ‘Big pipes’ are old news - customers know you can...
Company: BWCS
Date: February 2002 |
BWCS |
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Next-Generation Optical Transmission Fibers The first part of this paper gives a brief introduction of modern optical transmission fiber technology. The second part of this paper illustrates detailed numerical... Company: MCI | MCI |
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Delivering Unique Services that Meet Customer Needs
The telecommunications industry is rapidly re-inventing itself to meet its changing and expanding role in the business world. With the advent of cellular, WiFi,...
Company: MCI
Date: August 2005 |
MCI |
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AdvancedTCA - "A Common Platform Concept to Improve Product Engineering"
The Advanced Telecom Computing Architecture (ATCA) provides the telecommunications industry with an opportunity to adopt a standard architecture for a broad spectrum of products, including...
Company: Alcatel
Date: July 2005 |
Alcatel |
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City of North Las Vegas IP Telephony Case Study Located at the northern tip of the Las Vegas Valley, North Las Vegas is one of Nevada's (and the United States') fastest growing cities. In... Company: ShoreTel |
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New Architectures and Technologies for Software-Defined Radio Base Stations
Wireless communication standards are evolving very fast. Operators and system suppliers do not have the same philosophies when it comes to delivering the multitude of...
Company: Alcatel
Date: April 2006 |
Alcatel |
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Cable Sharing in Commercial Building Environments: Reducing Cost, Simplifying Cable Management, and Converging Applications onto Twisted-Pair Media This white paper introduces the topic of cabling sharing to telecommunications professionals responsible for enterprise networks. Cable sharing describes the practice of running more... Company: Siemon | 
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National Ethernet versus Legacy Frame Relay/ATM
If your wide area network is constructed using Frame Relay or ATM technologies, National Ethernet from THUS is a leading next-generation networking service that can...
Company: THUS
Date: May 2006 |
THUS |
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Opening the Door to VoIP--and More Effective Phone Communications
When YSG Door Security Consultants began exploring IP-based phone systems, it was because the company realized it needed a more efficient and cost-effective way to...
Company: ShoreTel
Date: June 2006 |
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California Superior Court Switches to VoIP to Improve Service and Cut Costs
After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP solution, the Superior Court of California, County of...
Company: ShoreTel
Date: June 2006 |
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On-Demand Call Center Solution Gives Outrigger Hotels and Resorts 298% ROI!
This Nucleus Research ROI Case Study demonstrates how Outrigger Hotels and Resorts achieved immediate bottom-line results when it switched from its premise-based contact center to...
Company: Echopass
Date: July 2006 |
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Consulting Firm Acquires Seven Companies, Doesn't Miss a Call
This case study examines how Navigant Consulting, an independent consulting firm, used a single, converged IP network to help a dynamic global workforce improve responsiveness...
Company: Cisco Systems
Date: August 2006 |
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Facing a Real-Life Issue: Upgrading Outdated Communications Systems Using an obsolete communications system can be dangerous, as learned by a rapidly growing city just north of Nashville, Tennessee. The city's communication system,... Company: Panasonic | 
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The Value Proposition of Product Lifecycle Management Software Solutions
The ability to deliver a fast-changing range of quality, relevant customer-facing products is of paramount importance in the race to retain customers and increase loyalty....
Company: Ceon Design & Development Centre
Date: December 2006 |
Ceon Design & Development Centre |
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An Open Approach to Advanced Voice Applications for Cisco CallManager
Deploying open applications alongside Cisco CallManager can transform your telephony architecture from a world of siloed servicesto one of shared infrastructure and resources.This white paper...
Company: Adomo
Date: May 2006 |
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SAP CRM Benchmark on Dual-Core Dell Hardware
This white paper discusses findings from performing the SAP Customer Relationship Management (CRM) benchmark and provides considerations for implementing SAP's CRM software in a Dell...
Company: Dell
Date: August 2006 |
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Succeeding in the Wireless Industry: How to Think Like a Sophisticated Retailer
Four factors are making it more difficult to succeed as a wireless service provider. They include:A lack of customer loyalty, due largely to the fact...
Company: SAP
Date: November 2006 |
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Avaya Case Study: Aramex ARAMEX, part of Arab International Logistics (AIL) and listed on the Dubai Financial Market, is the leading provider of total transportation solutions in the Middle... Company: Avaya | 
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ASPIRE Sports Academy Utilizes Avaya IP Telephony Solutions to Inspire Excellence Situated at Doha, Qatar - The ASPIRE Academy for Sports Excellence is the first sporting academy of its kind in the Middle East. The company... Company: Avaya |
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Avaya Case Study: Austin Heart Austin Heart is the largest provider of cardiology services in Central Texas and has been serving the community since 1973. Austin Heart required a communications... Company: Avaya |
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Avaya Case Study: Banco Santander Chile Banco Santander Chile (BSC), a part of the Santander Group, is the largest bank in Chile. Banco Santander is committed to offering personalized and excellent... Company: Avaya |
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Avaya Case Study: CDW CDW ranked No. 347 on the FORTUNE 500 is a leading provider of technology products and services for business, government and education. Connectivity between all... Company: Avaya |
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Avaya Case Study: City of Drancy Located in the county of Seine-Sant-Denis, the city of Drancy has 62,000 residents. Drancy had a costly and obsolete communications network. It was increasingly difficult... Company: Avaya |
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Avaya IP Office Solves Communications Challenge for Executive HR Partners Executive HR Partners is a recruitment company providing services to small, medium and corporate clients in New South Wales. Because Executive HR Partners had limited... Company: Avaya |
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Avaya Case Study: Fresno Unified School District Fresno Unified School District is California's 4th largest school district. The school understood that IP Telephony would help them improve the accessibility of faculty, increase... Company: Avaya |
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Increase your Competitive Advantage with Business Communication Technology
Most traditional business communications rely on telephone and paper-based processes. These resources do not readily support the level of productive interaction that growing businesses need...
Company: Cisco Systems
Date: April 2007 |
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Unified communication transform business communication
Business communications often fail to keep pace with the demand for real-time communications to address mission-critical business needs. Unified communications offers new flexibility and manageability...
Company: Cisco Systems
Date: April 2007 |
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Top Myths of Unified Communications
As with any new technology, myths and misinformation have sprung up about unified communications. As voice, video, and data networks have begun to converge, more...
Company: Cisco Systems
Date: June 2007 |
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Unified Application: Uses and Benefits
Many benefits of deploying an IP Communications (IPC) system are, by now, well-known and well-documented. However, once the basic IPC foundation is set, there are...
Company: Cisco Systems
Date: June 2007 |
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Cisco Solutions Simplify Business Communications
Cisco Solutions Simplify Business Communications IP Communications solutions have proven value in helping organizations address a host of communications challenges, enabling them to streamline business...
Company: Cisco Systems
Date: June 2007 |
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Video Communications a Requirement? Now More than Ever. The way we live and communicate today is not sustainable. We simply can't take one more flight, fit in one more meeting or miss one... Company: LifeSize Communications | 
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10 reasons not to buy an iPhone (at least, not yet)
Since its release June 29th, the iPhone has gotten more than its share of press. Love it or hate it, everyone's been talking about it....
Company: Deb Shinder
Date: August 2007 |
Deb Shinder |
- Showing items 1-40 of 55
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