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White Paper Business Continuity Planning - IT Survival Guide Learn how to begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk.

Tags: Business Continuity, Management, It Services, Information Technology, Disaster

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Oracle Data Guard with Oracle Database 11g Release 2  Take a closer look at Oracle Data Guard, a comprehensive data protection, data availability, and disaster recovery solution for the Oracle Database.

Tags: Backups, Data Management, Data Protection, Database, Disaster Recovery

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast When your data matters, once a day is not enough Find out how to get enterprise-class protection for your mission-critical data without the need for an enterprise data center.

Tags: Backups, Data Management, Databases, Disaster Recovery, E-mail

Sponsored by: Mainline Information Systems
Date: January 2009
Mainline Information Systems
Webcast Live Webcast: LCC International on 3 Reasons to Consider Google Apps Hear why one company chose to move to Google Apps, including a 60 percent savings over barebones alternatives, reduced IT support needs, and more.

Tags: Cloud Computing, Google Apps, Google Inc., Information Technology, Management

Sponsored by: Google
Date: November 2009
Google
White Paper Cloud Computing - What is its Potential Value for Your Company? Does cloud computing make good business sense for your company? See how the move can slash IT and support costs--and help you do more with...

Tags: Cloud Computing, Finance, Google Inc., Hardware, Managerial Accounting

Sponsored by: Google
Date: September 2009
Google
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White Paper Access control Lists (ACLs) In this white paper, we'll take a look at access control lists (ACLs), often referred to as access lists or ACLs (sometimes pronounced "ackels"). In...

Tags: Access Control, Access Control List, Security, Security Administration

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...

Tags: Cisco Systems Inc., Global Knowledge, IP, Network Technology, Networking

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper Voice Architectures and Deployment Models As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type....

Tags: Choice, Global Knowledge, Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Working with Telecommunications: Churning in the Telecommunications Industry Churn is the process of customer turnover. In the mobile telecommunications market, a 1995 report by Digital Equipment Corp. estimated the cost of churn at...

Tags: Industry, Telecommunications, Telecom & Utilities, SPSS Inc., Networking

Sponsored by: SPSS
Date: March 1999
SPSS
Webcast The Business Benefits of Secure Remote Access Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting....

Tags: Benefit, Human Resources, Leadership, Management, Remote Access

Sponsored by: SonicWALL
Date: November 2009
SonicWALL
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White Paper Collaboration, Service innovation and Creduction: Lotus and websphere portal software for telecommunications service providers In recent years, the telecommunications landscape has shifted dramatically. And the changes continue to rush in from all directions. New players taking advantage of the...

Tags: Business Services, Telecommunications Service, Telecommunications, Telecom & Utilities, Software

Sponsored by: IBM
Date: July 2009
IBM
Webcast Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about...

Tags: Collaboration, IBM Corp., Networking, Portal, Telecom & Utilities

Sponsored by: IBM
Date: March 2009
IBM
White Paper Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and...

Tags: Collaboration, Web, Telephony, Telecommunications, Telecom & Utilities

Sponsored by: IBM
Date: July 2007
IBM
White Paper Building Reliable IP Telephony Systems Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different....

Tags: IP, Telephony, Telecommunications, Telecom & Utilities, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper IP Telephony from A to Z Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to...

Tags: E-books, Telephony, Telecommunications, ShoreTel, Personal Technology

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Is your network ready for IP Telephony? Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning...

Tags: IP, IP Telephony, Network, Networking, Telecom & Utilities

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper It's Time To Review — And Renew — Your Telecommuting Policy There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting...

Tags: Citrix Systems Inc., Human Resources, Telecommuting, Workforce Management

Sponsored by: Citrix Online
Date: April 2009
Citrix Online
Webcast Live Webcast: 5 Strategies to Increase Your Cold Calling Effectiveness When your calls roll into voicemail, how often does anyone call you back? Then, if you get through to decision makers, are you running into...

Tags: Citrix Systems Inc., Web Conferencing, Strategy, Sales Tools, Sales

Sponsored by: Citrix Online
Date: November 2009
Citrix Online
White Paper Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by...

Tags: Best Practice, MBG Expense Management, Networking, Telecom & Utilities, Telecommunications

Sponsored by: MBG Expense Management
Date: October 2009
MBG Expense Management
White Paper 10 Steps to Control Wireless Costs Through Consumption Management In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that...

Tags: MBG Expense Management, Networking, Telecom & Utilities, Telecommunications, Telephony

Sponsored by: MBG Expense Management
Date: October 2009
MBG Expense Management
White Paper 5 Sources of Value Through a Telecom Expense Management Initiative This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research...

Tags: MBG Expense Management, Networking, Telecom & Utilities, Telecommunications, Telephony

Sponsored by: MBG Expense Management
Date: November 2009
MBG Expense Management
White Paper Smart Antenna Systems A smart antenna system combines multiple antenna elements with a signal-processing capability to optimize its radiation and/or reception pattern automatically in response to the signal...

Tags: International Engineering Consortium, Network Technology, Networking, Radio Frequency, Signal Processing

Company: International Engineering Consortium
International Engineering Consortium
White Paper Home and Small Office Network Topologies Home and small office networks can be set up in a variety of configurations. The following factors can affect the ultimate network configuration:Equipment availability and...

Tags: Internet, Network, Networking, Small Office

Company: Microsoft
Date: June 2001
Microsoft
White Paper Software Defined Radio Software-Defined Radio (SDR) is a rapidly evolving technology that is receiving enormous recognition and generating widespread interest in the telecommunication industry. Over the last few...

Tags: Advertising & Promotion, Marketing, Radio, Radio System, SDR Technology

Company: Wipro
Date: May 2002
Wipro
White Paper Access Control Lists and IP Fragments This White Paper explains the different kinds of Access Control List (ACL) entries and what happens when different kinds of packets encounter these various entries....

Tags: Access Control, Access Control List, IP

Company: Cisco Systems
Date: January 2003
Cisco Systems
White Paper Cisco - Access Control Lists and IP Fragments This white paper explains the different kinds of Access Control List (ACL) entries and what happens when different kinds of packets encounter these various entries....

Tags: Access Control, Access Control List, Cisco Systems Inc., Fragment, IP

Company: Cisco Systems
Date: December 2003
Cisco Systems
Case Study Mobile Point-of-Care Solutions Support Medics on the Battlefield The problem of providing up-to-minute medical information to first responders on the battlefield has always posed significant challenges. Traditional paper-based systems for recording and transferring...

Tags: Battlefield, Hewlett-Packard Co., Management, Mobile, Team Management

Company: Hewlett-Packard (HP)
Date: September 2004
Hewlett-Packard (HP)
White Paper InfoTech Report - Strategies for IP Telephony Evaluation and Migration InfoTech conducted in-depth interviews with three enterprises regarding their IP telephony deployments. These enterprises span financial services, education, and professional services markets. The...

Tags: IP, IP Telephony, Migration, Networking, Strategy

Company: ShoreTel
Date: April 2005
ShoreTel
White Paper Next-Generation Optical Transmission Fibers The first part of this paper gives a brief introduction of modern optical transmission fiber technology. The second part of this paper illustrates detailed numerical...

Tags: Fiber, MCI Inc., Medium Dispersion Fiber, Network Technology, Networking

Company: MCI
MCI
White Paper Delivering Unique Services that Meet Customer Needs The telecommunications industry is rapidly re-inventing itself to meet its changing and expanding role in the business world. With the advent of cellular, WiFi,...

Tags: IP, WiMAX, Wi-Fi, Telephony, Telecommunications Industry

Company: MCI
Date: August 2005
MCI
White Paper Alcatel End-to-End Location-Based Services Solution Gone are the days when location was a feature only of interest to mobile operators. Industry trends towards fixed/mobile and private/public application convergence are transforming...

Tags: Advertising & Promotion, Alcatel, Branding, Location, Marketing

Company: Alcatel
Date: September 2005
Alcatel
White Paper Alcatel Vision for Secured Next Generation Networks Planning and rollout of NGN services and infrastructure are gaining significant global momentum, led by VoIP and Video services. Operators are moving from customer trials...

Tags: Alcatel, Management, Network, Security, Strategy

Company: Alcatel
Date: March 2005
Alcatel
White Paper Optical Fibers Pave the Way to Faster Broadband Access The broadband market is already global in scale, and it is expected that it will explode in the near future. Fiber access networks will provide...

Tags: Alcatel, Broadband, Broadband Internet, Fiber, Microsoft Access

Company: Alcatel
Date: May 2005
Alcatel
Case Study City of North Las Vegas IP Telephony Case Study Located at the northern tip of the Las Vegas Valley, North Las Vegas is one of Nevada's (and the United States') fastest growing cities. In...

Tags: City, Networking, ShoreTel, Telecom & Utilities

Company: ShoreTel
ShoreTel
White Paper Broadband in Africa: Getting It Right Broadband deployment in Africa is low and much of its infrastructure is obsolescent. African telecom operators, leveraging experience of operators in other regions, can plan...

Tags: Africa, Broadband, Network, Network Administration, Network Architecture

Company: World Info Comms
Date: August 2005
World Info Comms
White Paper Understanding xDSL xDSL is a term for Broadband Access technologies based on Digital Subscriber Line (DSL) technology; "x" signifies that there are various flavors of DSL. xDSL...

Tags: DSL, Personal Technology, Telecommunications, Teledata Networks, xDSL

Company: Teledata Networks
Date: July 2004
Teledata Networks
White Paper What's Driving the Hosted Call Center Market? Download this paper from Echopass to find out what industry analysts have identified as the key drivers behind the emerging hosted call center market. This...

Tags: Call Centers, Call-center, Customer Relationship Management (CRM), Echopass Corp., Enterprise Software

Company: Echopass
Date: March 2006
Echopass
White Paper Evolution of Media Servers for IMS-NGN Services Media Servers (IMS) will play a key role in the future IMS/NGN networks. More advanced services require more and more complete interaction with the user....

Tags: IBM IMS, Media Server, Server

Company: Alcatel
Date: January 2006
Alcatel
White Paper New Architectures and Technologies for Software-Defined Radio Base Stations Wireless communication standards are evolving very fast. Operators and system suppliers do not have the same philosophies when it comes to delivering the multitude of...

Tags: Alcatel, Wireless, Wi-Fi, Standards, Quality

Company: Alcatel
Date: April 2006
Alcatel
Book Chapters Understand the technologies and solutions that can be used for first mile access This sample chapter, taken from First Mile Access Networks and Enabling Technologies, will help you understand the motivating forces behind first mile access networks and...

Tags: Cisco Systems Inc., First Mile Access Networks, Mile

Company: Cisco Press
Date: February 2006
Cisco Press
White Paper Voice over IP Open-Source Platforms and the Session Initiation Protocol Learn about the industry-wide acceptance of SIP and the recent advances of open-source software projects related to VoIP.

Tags: Emerging Technologies, Telephony, Telecommunications, SIP, Session Initiation Protocol (SIP)

Company: Global Knowledge
Date: May 2006
Global Knowledge
Webcast SS7 Demystified - SS7 Signaling Technology (TDM-to-IP) The market for new mobile applications continues to grow rapidly worldwide. In order to capitalize on this opportunity, it is essential to understand SS7 signaling...

Tags: Board, Business Operations, Business Services, Corporate Governance, Corporate Law

Company: Intel
Intel
White Paper Managing Call Flows Using SIP This is the fifth of six technical briefing papers that discusses the Session Initiation Protocol, or SIP, which is used to manage the call establishment...

Tags: Emerging Technologies, Session Initiation Protocol (SIP), SIP

Company: Network General
Date: September 2005
Network General
Case Study Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone system, the Visiting Nurse Association of Boston chose a...

Tags: Boston, Cost Savings, Networking, ShoreTel, Telecommunications

Company: ShoreTel
ShoreTel
Case Study VoIP System Helps Raleigh Medical Group Improve Patient Services Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costly, traditional TDM phone system it...

Tags: Capital Structures, Finance, Networking, Patient, ShoreTel

Company: ShoreTel
ShoreTel

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