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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
Examine the rising use of LinkedIn, Facebook, Twitter, and other social media apps by sales and marketing teams to gain a competitive advantage.
Sponsored by: Oracle
Date: August 2008 |
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Live Webcast: LCC International on 3 Reasons to Consider Google Apps
Hear why one company chose to move to Google Apps, including a 60 percent savings over barebones alternatives, reduced IT support needs, and more.
Sponsored by: Google
Date: November 2009 |
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ComputerWorld eBook: Enterprise Management Flyover
Read in-depth articles on proven methods that IT organizations use today to drive down costs, reduce risks and increase quality of service and agility.
Sponsored by: Oracle
Date: June 2009 |
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Customer Satisfaction with Email Archiving Systems
Shopping for an email archiving solution? See how others rate the technical and functional aspects of their systems plus get expert recommendations.
Sponsored by: Sunbelt Software
Date: July 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Take a closer look at a new breed of social applications that complement traditional CRM systems to help salespeople close more deals more quickly.
Sponsored by: Oracle
Date: August 2008 |
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VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings
The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing...
Sponsored by: Global Knowledge
Date: October 2005 |
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Voice Architectures and Deployment Models
As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type....
Sponsored by: Global Knowledge
Date: June 2008 |
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Building a Home Lab Environment for Cisco Unified Communications
An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of...
Sponsored by: Global Knowledge
Date: December 2008 |
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Cisco IP Phone Features
Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco IP phone. While each feature is executed...
Sponsored by: Global Knowledge
Date: December 2008 |
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Unified Messaging and Unified Communications
Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major manufactures of VOIP systems are executing their respective solutions today....
Sponsored by: Global Knowledge
Date: December 2008 |
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Cisco Unified Communications: Unifying Communications Infrastructure
Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.
Sponsored by: Global Knowledge
Date: March 2007 |
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Integrating the Cisco Unified Presence Server in Your Unified Communications Network
Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've...
Sponsored by: Global Knowledge
Date: August 2009 |
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Is It the Network? Solving VoIP Problems on a Wireless LAN
Managing a network that includes VoIP and Wi-Fi means more than just learning the black magic that makes each technology work. It also means learning...
Sponsored by: Global Knowledge
Date: January 2007 |
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Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations
Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...
Sponsored by: Global Knowledge
Date: April 2007 |
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QoS: What Is It? Why Do We Need It?
Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the packet contents. Without QoS, all...
Sponsored by: Global Knowledge
Date: April 2008 |
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Benefits of Unified Messaging in Exchange Server 2007
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified "message store," that is accessible from a...
Sponsored by: Global Knowledge
Date: April 2008 |
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Securing Voice Networks
Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...
Sponsored by: Global Knowledge
Date: July 2008 |
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Overcoming IP Telephony Performance Issues in a Converged Network
When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly,...
Sponsored by: Global Knowledge
Date: August 2009 |
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Router Essentials
This white paper introduces the reader to basic router concepts, commands, and configurations. It is designed to address the "basic of the basics concepts"...
Sponsored by: Global Knowledge
Date: March 2008 |
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Switching Essentials
Switching is an interesting topic. It could be an easy thing in your network, or it could be something that keeps you up nights. This...
Sponsored by: Global Knowledge
Date: March 2008 |
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How Does Ping Really Work?
Ping is an Internet program that most of us use daily, but do you know how it really works? Gain an understanding of the cycle...
Sponsored by: Global Knowledge
Date: October 2006 |
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Exchange Server 2007: What To Expect
Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general...
Sponsored by: Global Knowledge
Date: October 2006 |
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Longhorn Server and New Group Policy Settings
With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...
Sponsored by: Global Knowledge
Date: February 2007 |
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Hardware Neutral Imaging with ImageX: The Ghost Killer
Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.
Sponsored by: Global Knowledge
Date: February 2007 |
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What You Need To Know About Server 2008 Core Edition
Back in the days of Windows 3.1, you could choose what Windows components you wanted to install. Since then, however, Windows setup has given customers...
Sponsored by: Global Knowledge
Date: July 2007 |
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An Introduction to Windows Server 2008 Server Manager
Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and...
Sponsored by: Global Knowledge
Date: September 2007 |
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Windows Server 2008: What To Expect
Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...
Sponsored by: Global Knowledge
Date: January 2008 |
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Migrating to Windows Server 2008
Are you prepared to migrate to Windows Server 2008? In this On Demand Web Seminar, Global Knowledge course director and instructor Glenn Weadock presents an...
Sponsored by: Global Knowledge
Date: February 2008 |
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TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox
Discover how to use common operating-system tools to troubleshoot various problems that could exist in your network.
Sponsored by: Global Knowledge
Date: May 2006 |
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Webcast: Voice over IP Security
It's important to understand that VoIP is vulnerable to specific types of attacks. For example, the media channel is subject to a variety of attacks,...
Sponsored by: Global Knowledge
Date: February 2008 |
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Top 10 Reasons Why TCP Is Reliable
In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit...
Sponsored by: Global Knowledge
Date: August 2007 |
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7 Things Every System Administrator Should Know About OpenSSH
OpenSSH provides a powerful and flexible tool for system administrators, but like any powerful tool, without a proper understanding, its potential may be wasted or,...
Sponsored by: Global Knowledge
Date: September 2007 |
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TCP/IP Troubleshooting
Troubleshooting is a necessary part of supporting any network installation. Determining and repairing problems can consume a lot of time, especially if you don't know...
Sponsored by: Global Knowledge
Date: April 2008 |
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RS-232: A Key To Understanding Data Communications
Experts have been predicting the death of the RS-232 interface for decades, and yet it continues to serve us well. It is a highly proven...
Sponsored by: Global Knowledge
Date: July 2008 |
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MPLS: What is it? What can it do for me?
Multiprotocol Label Switching (MPLS) began as a way for routers to short-cut the time-consuming process of treating each packet independently, looking up the target IP...
Sponsored by: Global Knowledge
Date: January 2009 |
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Why Install IPv6 Instead Of IPv4?
The original framers of ARPAnet did not foresee the growth of what is now known as the Internet, or that the IPv4 address structure would...
Sponsored by: Global Knowledge
Date: January 2009 |
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CCNA Review Guide
This is a "must have" resource if you are planning to pursue Cisco's CCNA certification. Written by expert course instructor Rick Chapin, this review document...
Sponsored by: Global Knowledge
Date: March 2005 |
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The OSI Model: Understanding the Seven Layers of Computer Networks
This white paper will provide you with an understanding of each of the seven layers of the OSI Model, including their functions and their relationships...
Sponsored by: Global Knowledge
Date: June 2006 |
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CCENT Review
CCENT has been created to address the need for providing networking professionals with a solid practical understanding of modern TCP/IP networks built with Cisco hardware,...
Sponsored by: Global Knowledge
Date: October 2007 |
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IOS Tips and Tricks
There are a number of things you can do with Cisco's IOS to make your life easier. This white paper presents some ways that IOS...
Sponsored by: Global Knowledge
Date: October 2009 |
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How Vulnerable Are Your Cisco IOS Routers?
Network security is a top priority for companies, and this includes securing Cisco routers. It is surprising to some that Cisco routers run many services...
Sponsored by: Global Knowledge
Date: May 2009 |
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...
Sponsored by: Microsoft
Date: October 2007 |
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Enterprise and Web 2.0 application support in a modern mainframe environment
"Enterprise Web 2.0 application support from IBMIBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value...
Sponsored by: IBM
Date: December 2008 |
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Windows Phones and Unified Communications
Are you thinking about unified communications in your business? You need to be.In today's world, two trends are reshaping the way we work: 1) all...
Sponsored by: Microsoft
Date: November 2009 |
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Achieving Cost and Resource Savings with UC white paper
In this harsh economic climate, the need is more compelling than ever to cut costs and optimize resource utilization. Unified Communications (UC) is a...
Sponsored by: Microsoft
Date: March 2009 |
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