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White Paper The Compelling Case for Conferencing Discover how today's conferencing solutions can help your organization improve business outcomes and reduce costs in challenging economic times.

Tags: Collaboration, Enterprise Software, Groupware, Software, Unified Communications

Sponsored by: Microsoft
Date: August 2009
Microsoft
White Paper Achieving Cost and Resource Savings with UC white paper Read how UC can help your company save by reducing out-of-pocket expenses, consolidating communications infrastructure, and leveraging human capital.

Tags: Collaboration, Unified Communications

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper HIPAA Security Provisions: Is Your Network Ready for a Physical? Are your company's systems healthy enough to pass an internal security checkup of the Health Insurance Portability and Accountability Act (HIPAA)?

Tags: Benefits, Regulatory Compliance, Regulations, Policies And Procedures, Network

Sponsored by: Tripwire
Date: October 2009
Tripwire
White Paper Total Economic Impact of SQL Server 2008 Upgrade See how upgrading to Microsoft SQL Server 2008 can provide your company with an anticipated ROI of between 160 and 180 percent.

Tags: Data Management, Databases, Enterprise Software, Forrester Consulting, Microsoft SQL Server

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Business Value of Windows Server 2008 R2 Hyper-V and Live Migration Find out how to reduce space, power and hardware costs in your data center by converting under-utilized physical servers into virtual machines.

Tags: Data Centers, Storage, Software, Servers, Server Virtualization

Sponsored by: Microsoft
Date: August 2009
Microsoft
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White Paper Achieving Cost and Resource Savings with UC white paper In this harsh economic climate, the need is more compelling than ever to cut costs and optimize resource utilization. Unified Communications (UC) is a...

Tags: Collaboration, Unified Communications

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper Volume Activation Operations Guide Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process. This document provides operational guidance for Volume Licensing customers who have deployed...

Tags: Microsoft Corp., Volume-license

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Nemertes: Optimizing WAN Optimization Voice Over IP (VoIP), voice and video conferencing, and collaboration tools are sweeping through organizations, while Software as a Service (SaaS) is shifting the place...

Tags: Blue Coat Systems Inc., Nemertes Research, Network Technology, Networking, Optimization

Sponsored by: Blue Coat Systems
Date: December 2009
Blue Coat Systems
White Paper Practical Strategies to Accelerate Business Applications Across the WAN More business than ever is done in branch offices and remote sites, but fewer and fewer IT resources are hosted there. As applications are...

Tags: Blue Coat Systems Inc., Business Application, Management, Network Technology, Networking

Sponsored by: Blue Coat Systems
Date: December 2007
Blue Coat Systems
White Paper Forrester Study: Neustar UltraDNS Infrastructure Summary Read this paper that details the underlying architecture and basic benefits of this improved approach to traditional DNS management. The paper details the architecture and...

Tags: DNS, Domain Names, Forrester Research Inc., Internet, Networking

Sponsored by: Neustar
Date: February 2010
Neustar
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White Paper The Journey Along an Information-Led Transformation The cost of embedding information technology intoevery device we interact with is shrinking every single day. Given that reality, what wouldn't you put smart technology...

Tags: IBM Corp., Telecommunications

Sponsored by: IBM Corp.
Date: January 2010
IBM Corp.
White Paper 5 Steps to Telecom Transformation for CIO's Today's CIO must be a change agent who can do more with less. A holistic viewpoint is essential as the convergence of voice and data...

Tags: CIO, Workforce, VOIP, Telecommunications, Session Initiation Protocol (SIP)

Sponsored by: ProfitLine
Date: January 2010
ProfitLine
White Paper 5 Strategies to Overcome Mobile Policy Enforcement Roadblocks The debate about whose device it is strikes fear in the hearts and minds of IT and Wireless Managers everywhere. When it comes to taking...

Tags: Mobile, Mobility, ProfitLine Inc., Strategy, Wireless And Mobility

Sponsored by: ProfitLine
Date: January 2010
ProfitLine
White Paper Learn How to Improve Meetings with VoIP Download our free white paper, VoIP Conferencing, and learn how VoIP-enabled meeting systems are revolutionizing the world of audio conferencing. This white paper explains in...

Tags: Audioconferencing, Networking, Telecommunications, Telephony, VOIP

Sponsored by: Premiere Global Services (PGi)
Date: February 2010
Premiere Global Services (PGi)
White Paper Make your Web Meetings More Meaningful Download our free white paper, Business Benefits of Web Conferencing, and learn how to make your meetings more meaningful and productive. The paper explains what...

Tags: Channel Management, Internet, Marketing, Web, Web Conferencing

Sponsored by: Premiere Global Services (PGi)
Date: February 2010
Premiere Global Services (PGi)
White Paper Unlock the Power of Web Conferencing Technology Download our free white paper, Ten Tips for Better Web Meetings, and discover how to harness the full power of web conferencing technology. It's a...

Tags: Channel Management, Internet, Marketing, Web, Web Conferencing

Sponsored by: Premiere Global Services (PGi)
Date: February 2010
Premiere Global Services (PGi)
Webcast Innovative Industry Leaders Adopting Contact Center Infrastructure as a Service In this program, experts look at what's driving innovative companies to move to Contact Center Infrastructure as a Service and how your company can find...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Echopass Corp., Enterprise Software

Sponsored by: Echopass
Date: January 2010
Echopass
Webcast How to Improve Customer Service Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how...

Tags: Advertising & Promotion, Customer Relationship Management (CRM), Customer Service, Enterprise Software, Marketing

Sponsored by: Oracle
Date: December 2009
Oracle
White Paper Moving toward unified communications:Pave the way for the future with Adobe® Acrobat® Connect™ Pro 7.5 The Unified Communication (UC) vision will benefit marketing professionals by making it easier to communicate, collaborate and provide rich interactive experiences for their customers and...

Tags: Adobe Acrobat, Adobe Systems Inc., Audioconferencing, Benefit, Internet

Sponsored by: Adobe Systems
Date: September 2009
Adobe Systems
Webcast Secrets of Lead Generation Webinars You need your webinars to generate high numbers of leads, yet you don't want to alienate your audience with a too-hard sell. How do you...

Tags: Webinar

Sponsored by: Adobe Systems
Date: January 2010
Adobe Systems
White Paper Windows Phones and Unified Communications Are you thinking about unified communications in your business? You need to be.In today's world, two trends are reshaping the way we work: 1) all...

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper ESG Lab Field Audit Many companies have successfully implemented Riverbed WDS solutions within their Cisco networks. This ESG Lab Field Audit documents the success that these Riverbed customers have...

Tags: Audit, Network Technology, Networking, Riverbed Technology Inc., Telephony

Sponsored by: Riverbed
Date: July 2007
Riverbed
Case Study Case Study - Golder Associates Want to better support global collaboration within your organization? In this case study, you'll discover how Golder Associates deployed a centralized Intranet portal with...

Tags: Internet, LANs, Network Technology, Networking, Portals

Sponsored by: Riverbed
Date: August 2007
Riverbed
White Paper VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing...

Tags: Bandwidth, Cost Savings, Global Knowledge, Networking, Telecommunications

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
White Paper Voice Architectures and Deployment Models As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type....

Tags: Choice, Global Knowledge, Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Building a Home Lab Environment for Cisco Unified Communications An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of...

Tags: Cisco Systems Inc., Cisco Unified Communications System, Environment, Global Knowledge, IP Phone

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Cisco IP Phone Features Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco IP phone. While each feature is executed...

Tags: Cisco IP Phone Feature, Cisco Systems Inc., Feature, IP Phone, Networking

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Unified Messaging and Unified Communications Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major manufactures of VOIP systems are executing their respective solutions today....

Tags: Collaboration, Global Knowledge, Telecommunications, Unified Communications, Unified Messaging

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
Webcast Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing...

Tags: Collaboration, IBM Corp., Integration, Networking, Telecom & Utilities

Sponsored by: IBM
Date: October 2009
IBM
White Paper Unified Communications and Your Business: What You Need to Know To create a consistent, seamless Unified Communications (UC) experience across your organization, you must first examine your existing infrastructure and business processes to determine what...

Tags: Collaboration, Unified Communications

Sponsored by: Qwest Communications
Date: April 2009
Qwest Communications
Webcast Extending Lotus Sametime with HD Video Many users investing in unified communications solutions have already deployed room video conferencing and require a solution that fully supports and interoperates with those systems....

Tags: Collaboration, Enterprise Software, Groupware, IBM Corp., IBM Lotus SameTime

Sponsored by: IBM
Date: January 2010
IBM
White Paper Cisco Unified Communications: Unifying Communications Infrastructure Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.

Tags: Cisco Systems Inc., Cisco Unified Communications System, Collaboration, Global Knowledge, Unified Communications

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Integrating the Cisco Unified Presence Server in Your Unified Communications Network Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've...

Tags: Cisco Systems Inc., Collaboration, Global Knowledge, Instant Messaging, Internet

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...

Tags: Collaboration, Web, Software, Office Suites, Microsoft Office Live Meeting

Sponsored by: Microsoft
Date: October 2007
Microsoft
White Paper Ease of Use in Web Conferencing - Why it Matters Web conferencing is a revolutionary business tool. The technology's many benefits - which include saving travel costs, increasing individual and team productivity, and removing distance...

Tags: Channel Management, Ease Of Use, Internet, Marketing, Web

Sponsored by: IBM
Date: January 2009
IBM
Case Study Survey Finds Widespread Use of Video Conferencing A survey commissioned by Global IP Solutions has found use of video conferencing technology to be widespread among business professionals. GIPS asked Research Now to... Sponsored by: Global IP Solutions
Date: February 2010
Global IP Solutions
White Paper Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...

Tags: Cisco Systems Inc., Global Knowledge, IP, Network Technology, Networking

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper QoS: What Is It? Why Do We Need It? Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the packet contents. Without QoS, all...

Tags: QoS

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
White Paper Benefits of Unified Messaging in Exchange Server 2007 Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified "message store," that is accessible from a...

Tags: Benefit, Collaboration, Microsoft Exchange Server, Microsoft Exchange Server 2007, Networking

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
White Paper Securing Voice Networks Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...

Tags: Global Knowledge, Network, Telecommunications, Voice, Voice Network

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Why Free Patch Management Tools Could Cost You More As organizations look to keep operating expenses down, "free" technology solutions start to look more attractive. However, when choosing a solution for patching your systems...

Tags: Finance, Kace, Managerial Accounting, Patch Management, Patches

Sponsored by: KACE
Date: October 2009
KACE
White Paper Connecting to Better Customer Service Less than a third of surveyed IT executives believe their companies are "highly effective" at adapting to changing customer needs and priorities. Businesses that...

Tags: Customer Service, Data Network, Networking, Qwest Communications Inc., Telecommunications

Sponsored by: Qwest Communications
Date: January 2010
Qwest Communications
White Paper Overcoming IP Telephony Performance Issues in a Converged Network When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly,...

Tags: Converged Network, Voice Traffic, Traffic, Telephony, Telecommunications

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Securing Layer 2 For many years, network administrators have expected security breaches to come from outside an organization or at the upper layers of the OSI model. For...

Tags: Denial Of Service, Firewalls, Global Knowledge, Layer 2, Networking

Sponsored by: Global Knowledge
Date: January 2010
Global Knowledge
White Paper Router Essentials This white paper introduces the reader to basic router concepts, commands, and configurations. It is designed to address the "basic of the basics concepts"...

Tags: Concept, Global Knowledge, Network Technology, Networking, Router

Sponsored by: Global Knowledge
Date: March 2008
Global Knowledge

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