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Defining the Great Customer Experience
What makes a great customer experience? Learn technology's role in creating, nurturing and strengthening customer relationships with every interaction.
Sponsored by: Citrix Online
Date: January 2009 |
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Video Whitepaper: Benefits of Oracle 11g
Hear from industry leaders how this next-generation database management solution lets you more easily manage, install and deploy to your database.
Sponsored by: Oracle
Date: October 2009 |
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Using Oracle In-Memory Database Cache to Accelerate the Oracle Database
See how Oracle In-Memory Database Cache significantly improves application transaction response time, while speeding overall application throughput.
Sponsored by: Oracle
Date: January 2009 |
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Red Hat support, patches, updates with the interoperability of Novell
Get top-ranked Novell support for your Existing Red Hat Environment
Sponsored by: Novell
Date: June 2009 |
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Technical On Demand Teleconference: Managing large objects in a DB2 for z/OS environment - tips and techniques
Learn why large objects (LOBs) represent such a critical DB2 resource, plus tips and techniques for managing LOBs more efficiently and effectively.
Sponsored by: IBM
Date: January 2006 |
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- Showing items 1-40 of 201
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Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
James C. Nolan Law Office specializes in immigration law. Owner James Nolan uses technology to deliver excellent customer service and achieve paperless efficiencies, but his...
Sponsored by: Microsoft
Date: March 2009 |
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TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox
Discover how to use common operating-system tools to troubleshoot various problems that could exist in your network.
Sponsored by: Global Knowledge
Date: May 2006 |
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How Does Ping Really Work?
Ping is an Internet program that most of us use daily, but do you know how it really works? Gain an understanding of the cycle...
Sponsored by: Global Knowledge
Date: October 2006 |
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Top 10 Reasons Why TCP Is Reliable
In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit...
Sponsored by: Global Knowledge
Date: August 2007 |
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QoS: What Is It? Why Do We Need It?
Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the packet contents. Without QoS, all...
Sponsored by: Global Knowledge
Date: April 2008 |
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TCP/IP Troubleshooting
Troubleshooting is a necessary part of supporting any network installation. Determining and repairing problems can consume a lot of time, especially if you don't know...
Sponsored by: Global Knowledge
Date: April 2008 |
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Troubleshooting Slow Networks with Wireshark
Wireshark, the world's most popular open-source network analyzer, has become an essential tool to locate and diagnose the cause of network problems in the most...
Sponsored by: Global Knowledge
Date: April 2009 |
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Managing a growing threat: An Executive's Guide to Web Application Security
Traditionally, companies have relied on perimeter defenses to keep their networks and data secure. Unfortunately, network firewalls and network vulnerability scanners can't defend against application-level...
Sponsored by: IBM
Date: November 2009 |
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Lower IT Costs with Oracle Database 11g Release 2
Organizations across the world are using grid computing with Oracle to make the most of their IT resources. And now, Oracle is making grid computing...
Sponsored by: Oracle
Date: January 2009 |
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Using Oracle In-Memory Database Cache to Accelerate the Oracle Database
Oracle In-Memory Database (IMDB) Cache enables you to improve application transaction response time by caching the performance-critical subset of tables and table fragments from an...
Sponsored by: Oracle
Date: January 2009 |
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A Handbook for Successful VoIP Deployment: Network Testing, QoS, and More
Deploying Voice over IP (VoIP) successfully in a data networkhas some unexpected pitfalls. In previous papers, we’ve explored how to do a Voice Readiness Assessment...
Company: NetIQ
Date: January 2001 |
NetIQ |
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Top 25+ Reasons Web Applications Don’t Scale
This white paper presents the most common performance bottlenecks identified and encountered during the testing of thousands of Web applications by Empirix and its consultants....
Company: Empirix
Date: January 2003 |
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Microsoft SQL Server 2000: Understanding Backup and Restore This Support WebCast will discuss Microsoft SQL Server database files, the different kinds of database backup options that are available in SQL Server 2000, and... Company: Microsoft |
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Bandwidth Management Solutions for Service Providers and Enterprise LANs
The paper describes the need of higher bandwidth. Companies are growing, adding new offices and remote sites, using technically advanced and powerful applications, and of...
Company: IMC Networks
Date: April 2002 |
IMC Networks |
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Open Shortest Path First (OSPF) Conformance and Performance Testing
The Open Shortest Path First (OSPF) routing protocol has been gaining support as the most popular Interior Gateway Protocol (IGP) used in IP networks. This...
Company: Ixia
Date: March 2004 |
Ixia |
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IPSec Virtual Private Networks: Conformance and Performance Testing
With IPSec VPN technology, organizations can use the public Internet as the backbone for their communications network infrastructure, achieving global reach and significant cost savings,...
Company: Ixia
Date: November 2003 |
Ixia |
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Best Practices - Monitoring and Controlling Peer-to-Peer (P2P) Applications
Peer to Peer file sharing steals bandwidth that should otherwise be used for business-critical applications. When bandwidth is consumed by P2P applications, the business operations...
Company: Packeteer
Date: October 2003 |
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Carrier-to-Noise Ratio in Cable Networks
Cable operators routinely measure carrier-to-noise ratio (CNR) as one means of characterizing the health of their cable networks. Government regulations require that cable networks meet...
Company: Cisco Systems
Date: June 2004 |
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Technician Dr. DSL: ADSL2 Modem Diagnostics Software for Field Testing
While much of the focus on ADSL2 and ADSL2+ has been on their extended reach and increased data rates, these standards include impressive physical layer...
Company: Aware
Date: November 2004 |
Aware |
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Performance Testing Inside and Outside the Firewall
Testing inside the firewall with traditional capacity validation tools does not adequately protect organizations from performance bottlenecks. They also need to test their Web-based applications...
Company: Mercury Interactive
Date: April 2003 |
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Security In The Cloud
After years of shipping packets with increasing speed, telecommunications companies like AT&T, Sprint, and MCI find themselves uniquely positioned to provide an important first line...
Company: Forrester Research
Date: March 2005 |
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Troubleshooting Enterprise Production Environments Using Dell Server Diagnostic Tools
Server diagnostic tools can help IT organizations troubleshoot a wide range of potential problems that may arise in enterprise production environments. Dell server diagnostic tools...
Company: Dell
Date: February 2005 |
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SNMP Monitoring: One Critical Component to Network Management
Although SNMP agents provide essential information for effective network monitoring and troubleshooting, SNMP alone does not provide all the information you need to stay on...
Company: Network Instruments
Date: June 2005 |
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Software Deployment: The Most Reliable Way to Deploy, Update, and Manage Software on Desktops, Servers, and Mobile Devices
ManageSoft is a dynamic software deployment solution for fixed and mobile devices. The unique ManageSoft client-centric architecture enables rapid and reliable software distribution across any...
Company: ManageSoft
Date: July 2006 |
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WebSphere Business Integration Adapter Development: A Custom Adapter Development Example
This paper discusses the development and deployment of WebSphere Business Integration Adapters. The paper takes the reader through the development life cycle of a custom...
Company: IBM
Date: December 2004 |
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A Solution to the Multiserver Priority Queuing Model
This paper describes a solution to the Multiserver Priority queuing Model through the M/M/C-PRTY formula. This paper describes a method to evaluate the queuing times...
Company: IBM
Date: March 2005 |
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WebSphere Business Integration Adapter Development: An Integration Broker Deployment Example
This paper takes the reader through the final phase of the development life cycle of a custom adapter: final testing, then deploying to and testing...
Company: IBM
Date: March 2005 |
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Integration Testing: The Key to Achieving Industry Leadership
Integration testing demonstrates the quality of a product or service offering. This involves more than making certain that equipment does what any single vendor states...
Company: MCI
Date: September 2005 |
MCI |
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IBM Performance Management Tools
This paper is designed to help you understand the different IBM performance management tools that are available to you and when to use them. The...
Company: IBM
Date: September 2005 |
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Cisco Clean Access: In-Band and Out-of-Band Deployment Options and Considerations
Cisco Clean Access is a Network Admissions Control (NAC) appliance solution that automatically detects, isolates, and cleans infected or vulnerable devices that attempt to access...
Company: Cisco Systems
Date: June 2005 |
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Ghost Solution Suite Symantec Ghost Solution Suite is the industry's most widely-used enterprise imaging and deployment solution. This webcast highlights current features and functionalities found in Symantec Ghost... Company: Symantec | 
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DB2 Data Sharing Coupling Facility Sizing for Performance
There are many variables and components that comprise a DB2 Data Sharing environment, and the more educated and prepared you are, the easier it will...
Company: Quest Software
Date: June 2005 |
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Top Five Challenges For Enterprise IT Infrastructure Managers -- And How To Resolve Them
Over the past 12 months, Forrester has interviewed 67 enterprise IT infrastructure managers at $1 billion-plus companies about their key challenges in running the corporate...
Company: FrontRange Solutions
Date: March 2005 |
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WebSphere Application Server V6: Default Messaging Provider Problem Determination
This paper describes some of the problems that can be encountered when using the WebSphere Application Server V6 messaging component. Typically, this type of failure...
Company: IBM
Date: September 2005 |
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WebSphere Application Server V6: System Management Problem Determination
WebSphere Application Server configuration is maintained in XML files. The XML files are maintained in a directory structure that reflects the topology of your WebSphere...
Company: IBM
Date: September 2005 |
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WebSphere Application Server V6: Installation Problem Determination
This paper discusses how to diagnose issues associated with WebSphere Application Server V6 installation. It covers actions and resolutions related to the following installation issues...
Company: IBM
Date: September 2005 |
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WebSphere Application Server V6: Application Server Crash Problem Determination
The JVM is an interpretive computing engine that is responsible for running the bytecode in a compiled Java program. The JVM translates the Java bytecodes...
Company: IBM
Date: September 2005 |
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Deploying Dell Open Manage Server Administrator From IT Assistant 7.0
IT Assistant is a central management console that manages and monitors systems in a corporate network. In addition to the basic discovery of systems it...
Company: Dell
Date: May 2005 |
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Unattended Management of the Dell OpenManage Server Administrator Life Cycle
Beginning with Dell OpenManage 4.3, IT administrators can enhance efficiency when managing their installed base of Dell OpenManage Server Administrator software by using the Microsoft...
Company: Dell
Date: August 2005 |
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Trialware: Manage Your Entire Network from a Single Console If you're running more than 100 PCs on your network and need to evaluate a centralized solution for managing those computers, download this free trial... Company: Micro2000 | 
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