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White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Considering unified communications (UC) for your business? Discover the key to simplifying deployment, maximizing value and raising adoption company-wide.

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper Strategic Guide to Business Phone Systems: Get practical advice for designing, purchasing and deploying the best unified communications (UC) system for your organization.

Tags: Phone, ShoreTel, Telecom & Utilities, Telecommunications

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Enterprise and Web 2.0 application support in a modern mainframe environment See how IBM WebSphere Portal software can help you develop a Web presence based on individual needs while unlocking value for customers and employees.

Tags: Channel Management, Web, Servers, Marketing, Mainframes

Sponsored by: IBM
Date: December 2008
IBM
White Paper IP Telephony from A to Z This document offers a blue print for researching IP telephony providers, and includes a handy implementation calendar to chart your own VoIP deployment timeline. (ShoreTel)

Tags: E-books, Telephony, Telecommunications, ShoreTel, Personal Technology

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
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White Paper Surviving and Thriving in the Customer-Driven Age The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools.

Tags: Oracle Corp., Productivity, Set

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast E-Business Suite Spotlight Video 3 Minutes with Free Tool Can Save Thousands!The EBS ROI Tool quickly points out the benefits of upgrading to EBS R12 on IBM hardware. Uncover...

Tags: Corporate Communications, Video, Tools & Techniques, Roi/Tco, Marketing

Sponsored by: IBM
Date: November 2009
IBM
White Paper Windows Phones and Unified Communications Are you thinking about unified communications in your business? You need to be.In today's world, two trends are reshaping the way we work: 1) all...

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper Volume Activation Operations Guide Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process. This document provides operational guidance for Volume Licensing customers who have deployed...

Tags: Microsoft Corp., Volume-license

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Enterprise and Web 2.0 application support in a modern mainframe environment "Enterprise Web 2.0 application support from IBMIBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value...

Tags: Channel Management, Web, Servers, Marketing, Mainframes

Sponsored by: IBM
Date: December 2008
IBM
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White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in this whitepaper. In this report, Zeus...

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
Case Study Doosan Heavy Industries America Corporation Equips to Win More Business with Microsoft Dynamics CRM Online Learn how Doosan, a global corporation with 20 affiliate companies, used Windows RMS to safeguard its confidential information and intellecutal property, which has helped the...

Tags: Advertising & Promotion, Security, Operating Systems, Microsoft Windows, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: December 2008
Microsoft
White Paper Building Reliable IP Telephony Systems Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different....

Tags: IP, Telephony, Telecommunications, Telecom & Utilities, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper IP Telephony from A to Z Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to...

Tags: E-books, Telephony, Telecommunications, ShoreTel, Personal Technology

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art...

Tags: Finance, IP, Managerial Accounting, Roi/Tco, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Is your network ready for IP Telephony? Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning...

Tags: IP, IP Telephony, Network, Networking, Telecom & Utilities

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper From Voice over IP to Unified Communications: Simplify System Management Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others...

Tags: IP, ShoreTel, Telecommunications, Telephone System, Telephone System Manageability

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Strategic Guide to Business Phone Systems: This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization....

Tags: Phone, ShoreTel, Telecom & Utilities, Telecommunications

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Enterprise Document Assessment: The Path From TCO to Business Flexibility Most enterprises have already made the transition from focusing on acquisition cost to considering Total Cost of Ownership (TCO) when evaluating a business solution. With...

Tags: Business Flexibility, Document Management, Enterprise Software, Finance, Managerial Accounting

Sponsored by: Ricoh
Date: March 2007
Ricoh
White Paper Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...

Tags: Collaboration, Web, Software, Office Suites, Microsoft Office Live Meeting

Sponsored by: Microsoft
Date: October 2007
Microsoft
White Paper Why Free Patch Management Tools Could Cost You More As organizations look to keep operating expenses down, "free" technology solutions start to look more attractive. However, when choosing a solution for patching your systems...

Tags: Finance, Kace, Managerial Accounting, Patch Management, Patches

Sponsored by: KACE
Date: October 2009
KACE
White Paper ESG Lab Field Audit Many companies have successfully implemented Riverbed WDS solutions within their Cisco networks. This ESG Lab Field Audit documents the success that these Riverbed customers have...

Tags: Audit, Network Technology, Networking, Riverbed Technology Inc., Telephony

Sponsored by: Riverbed
Date: July 2007
Riverbed
Case Study Case Study - Golder Associates Want to better support global collaboration within your organization? In this case study, you'll discover how Golder Associates deployed a centralized Intranet portal with...

Tags: Internet, LANs, Network Technology, Networking, Portals

Sponsored by: Riverbed
Date: August 2007
Riverbed
White Paper VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing...

Tags: Bandwidth, Cost Savings, Global Knowledge, Networking, Telecommunications

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
White Paper Voice Architectures and Deployment Models As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type....

Tags: Choice, Global Knowledge, Networking, Telecommunications, Telephony

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Building a Home Lab Environment for Cisco Unified Communications An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of...

Tags: Cisco Systems Inc., Cisco Unified Communications System, Environment, Global Knowledge, IP Phone

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Cisco IP Phone Features Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco IP phone. While each feature is executed...

Tags: Cisco IP Phone Feature, Cisco Systems Inc., Feature, IP Phone, Networking

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Unified Messaging and Unified Communications Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major manufactures of VOIP systems are executing their respective solutions today....

Tags: Collaboration, Global Knowledge, Telecommunications, Unified Communications, Unified Messaging

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Cisco Unified Communications: Unifying Communications Infrastructure Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.

Tags: Cisco Systems Inc., Cisco Unified Communications System, Collaboration, Global Knowledge, Unified Communications

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Integrating the Cisco Unified Presence Server in Your Unified Communications Network Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've...

Tags: Cisco Systems Inc., Collaboration, Global Knowledge, Instant Messaging, Internet

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Is It the Network? Solving VoIP Problems on a Wireless LAN Managing a network that includes VoIP and Wi-Fi means more than just learning the black magic that makes each technology work. It also means learning...

Tags: Global Knowledge, Wireless LANs, Wireless, Wi-Fi, VOIP

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...

Tags: Cisco Systems Inc., Global Knowledge, IP, Network Technology, Networking

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper QoS: What Is It? Why Do We Need It? Quality of Service (QoS) is the ability to treat packets differently as they transit a network device, based on the packet contents. Without QoS, all...

Tags: QoS

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
White Paper Benefits of Unified Messaging in Exchange Server 2007 Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified "message store," that is accessible from a...

Tags: Benefit, Collaboration, Microsoft Exchange Server, Microsoft Exchange Server 2007, Networking

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
White Paper Securing Voice Networks Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...

Tags: Global Knowledge, Network, Telecommunications, Voice, Voice Network

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Overcoming IP Telephony Performance Issues in a Converged Network When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly,...

Tags: Converged Network, Voice Traffic, Traffic, Telephony, Telecommunications

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Router Essentials This white paper introduces the reader to basic router concepts, commands, and configurations. It is designed to address the "basic of the basics concepts"...

Tags: Concept, Global Knowledge, Network Technology, Networking, Router

Sponsored by: Global Knowledge
Date: March 2008
Global Knowledge
White Paper Switching Essentials Switching is an interesting topic. It could be an easy thing in your network, or it could be something that keeps you up nights. This...

Tags: Global Knowledge

Sponsored by: Global Knowledge
Date: March 2008
Global Knowledge
White Paper How Does Ping Really Work? Ping is an Internet program that most of us use daily, but do you know how it really works? Gain an understanding of the cycle...

Tags: Global Knowledge, Internet

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper Exchange Server 2007: What To Expect Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general...

Tags: E-mail Servers, Enterprise Software, Global Knowledge, Groupware, Microsoft Exchange Server

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper Longhorn Server and New Group Policy Settings With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Server Longhorn

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Hardware Neutral Imaging with ImageX: The Ghost Killer Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.

Tags: Document Management, Roi/Tco, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper What You Need To Know About Server 2008 Core Edition Back in the days of Windows 3.1, you could choose what Windows components you wanted to install. Since then, however, Windows setup has given customers...

Tags: Global Knowledge, Hardware, Microsoft Windows, Operating Systems, Servers

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper An Introduction to Windows Server 2008 Server Manager Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and...

Tags: Console, Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White Paper Windows Server 2008: What To Expect Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...

Tags: Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge

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