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Webcast Live Webcast: Get Control over SaaS Application Access Learn to simplify and protect access to your company's data in Software-as-a-Service (SaaS) apps using identity and access management best practices.

Tags: Cloud Computing, Emerging Technologies, Microsoft Access, Password, Software As A Service (SaaS)

Sponsored by: TriCipher
Date: November 2009
TriCipher
White Paper Dell PowerVault DL2100 Powered by CommVault - Spec Sheet Get up and running 4.5 times faster than self-configured products with the industry's only integrated solution for disk-based backups and recoveries.

Tags: Backups, CommVault Systems Inc., Dell Computer Corp., Dell EqualLogic, Dell PowerVault

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Cloud Computing— Latest Buzzword or a Glimpse of the Future? Go beyond all the hype and decide for yourself whether cloud computing is truly a game changer or just another technology fad.

Tags: Cloud Computing, Hardware, Virtualization

Sponsored by: Google
Date: September 2009
Google
White Paper No Paper Weight - A no paper solution Reduce the cost and risk of paper-based processes, satisfy regulatory requirements, and boost productivity via advanced electronic records management.

Tags: Finance, Financial Services, IBM Corp., Management, Managerial Accounting

Sponsored by: IBM
Date: September 2007
IBM
Case Study Ingersoll Rand Increases Business Agility With Microsoft Online Services Find out where Ingersoll-Rand turned when it needed technologies to optimize its infrastructure and address challenges to improve its business.

Tags: Business Operations, Corporate Law, Finance, Financial Accounting, Ingersoll-Rand

Sponsored by: Microsoft
Date: May 2009
Microsoft
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White Paper Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change,...

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: March 2008
Microsoft
Webcast Accelerate Disaster Recovery Accelerating disaster recovery is a requirement in today's business environment. There is no room for downtime, and lost data is a competitive liability. Learn how...

Tags: Data Management, Disaster Recovery, Networking, Riverbed Technology Inc., WANs

Sponsored by: Riverbed
Date: October 2007
Riverbed
Case Study Case Studies - Extreme Savings with Riverbed Want to understand how other companies are turning their Riverbed investments into cost-saving machines? Download this case study bundle and uncover the money-saving secrets of...

Tags: Networking, Riverbed Technology Inc., WANs

Sponsored by: Riverbed
Date: April 2008
Riverbed
Webcast Forrester Best Practices: Improve IT Service Delivery and Support Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend...

Tags: Best Practice, Forrester Research Inc., Information Technology, IT Help Desk, Management

Sponsored by: Citrix Online
Date: May 2008
Citrix Online
White Paper SSPA's Six Top Support Issues that Keep Execs Awake at Night Confused about how to optimize your customer support program? You're not alone. Download this white paper to learn more

Tags: Citrix Systems Inc., SSPA

Sponsored by: Citrix Online
Date: July 2007
Citrix Online
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White Paper Panic slowly. Integrated disaster response and built-in business continuity This paper offers insight to the CIO who is facing increased responsibility for the business and financial consequences of systems downtime. IBM's point of view...

Tags: Business Continuity, Data Management, Disaster Planning, Disaster Recovery, IBM Corp.

Sponsored by: IBM
Date: September 2006
IBM
White Paper Flexible IT contains costs, boosts efficiency Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to...

Tags: IBM Corp., Information Technology, Management, Strategy

Sponsored by: IBM
Date: October 2009
IBM
Download CDPS Analyst Interview with John Webster of Illuminata Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst...

Tags: Analyst, Backups, Data Management, Disaster Recovery, IBM Corp.

Sponsored by: IBM
Date: October 2009
IBM
White Paper Managing the Dynamic Desktop with Microsoft System Center Solutions For IT professionals responsible for deploying, managing and securing their organizations' desktop resources new challenges are emerging. Workforce and work style changes require access to...

Tags: Desktops, Environment, Hardware, Microsoft Corp.

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper ITIL: What It Is and Why You Should Care ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest...

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: August 2005
Global Knowledge
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry....

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White Paper Increase IT flexibility with IBM WebSphere ESB software This executive brief describes two major IBM initiatives that directly affect the way businesses can use their IT resources to their best advantage. It discusses...

Tags: Enterprise Service Bus, Strategy, Software, Service-Oriented Architecture (SOA), Middleware

Sponsored by: IBM
Date: December 2005
IBM
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address...

Tags: Global Knowledge, Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Exchange Server 2007: What To Expect Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general...

Tags: E-mail Servers, Enterprise Software, Global Knowledge, Groupware, Microsoft Exchange Server

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It...

Tags: Business Operations, Global Knowledge, It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Geek-Speak Glossary: A Manager's Guide to IT Terminology This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT...

Tags: Global Knowledge, Information Technology, Management, Strategy

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Top 10 Reasons Why TCP Is Reliable In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit...

Tags: Global Knowledge, Networking, TCP, Tcp/Ip

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
Webcast Establishing the Requirements Baseline Did you know that problems with Requirements have been shown to contribute to as much as 25% of project failures? In this On Demand Web...

Tags: Global Knowledge

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Webcast Using Emotional Intelligence in the Technical Professions In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations....

Tags: Emotional Intelligence, Leadership, Management, Tools & Techniques

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Windows Server 2008 "Starter" GPOs The starter Group Policy Object (GPO) feature in Microsoft Windows Server 2008 doesn't provide any predefined solutions for business scenarios, but it does give you...

Tags: Group Policy, Group Policy Object, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White Paper Conflict Resolution and the Project Manager Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your project, don't be overly concerned...

Tags: Career, Communication Skills, Conflict Resolution, Global Knowledge, Productivity

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
White Paper Four Key Elements of Effective Business Communication We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice...

Tags: Business Communication, Global Knowledge, Telecommunications

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and...

Tags: Cloud Computing, Help Desk, Managed Hosting, NTRglobal, On-demand

Sponsored by: NTRglobal
Date: November 2006
NTRglobal
White Paper ITIL V3 and the PMBOK - Distinct but Complementary The Project Management Body of Knowledge (PMBOK®) is the quintessential project management methodology in the North American marketplace - the PMBOK®, from the Project management...

Tags: Business Operations, Strategy, Quality, Project Management, Process Improvement

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Business Service Management: What It Is and Why You Should Care Business Service Management (BSM) is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains...

Tags: Business Service, Business Service Management

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper Satisfaction survey analysis using statistics: You'll be delighted with the results Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and readers. Without a reliable way to analyze the responses,...

Tags: Analysis, Marketing, Marketing Research, Satisfaction Survey, SPSS Inc.

Sponsored by: SPSS
Date: June 2009
SPSS
White Paper How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient communication. True to...

Tags: Automation, Strategy, Software, Product Marketing, Operational Planning

Sponsored by: Esker
Date: October 2007
Esker
White Paper Automate performance testing to predict system behavior and improve application performance Learn how the Diagnose and Tune iterative phases go beyond measuring system performance and take load testing to another level. Here, the focus is on...

Tags: Hewlett-Packard Co., Human Resources, Performance, Performance Management, Workforce Management

Sponsored by: Hewlett-Packard (HP)
Date: May 2007
Hewlett-Packard (HP)
White Paper Best Practices for Implementing Automated Functional Testing Solutions This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes...

Tags: Best Practice, Business Operations, Hewlett-Packard Co., Marketing, Operational Planning

Sponsored by: Hewlett-Packard (HP)
Date: May 2007
Hewlett-Packard (HP)
White Paper Justifying SQL Server Management Tools in a Down Economy These days, it's tough being part of an IT organization. Your budget's being slashed due to the downturn in the economy, but you're being told...

Tags: Information Technology, Management, Microsoft SQL Server, Productivity, Quest Software Inc.

Sponsored by: Quest Software
Date: October 2009
Quest Software
White Paper Oracle Empowers Business Process Excellence Through Business and IT Collaboration Oracle's unique offerings make it the vendor of choice to deliver complete solutions to companies ready to capitalize on the synergies between IT and the...

Tags: BPM, Oracle Corp., Operational Planning, Management, It Operations

Sponsored by: Oracle
Date: July 2007
Oracle
White Paper Harnessing the Power of ITIL ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent...

Tags: Business Operations, Information Technology, It Services, ITIL, Management

Sponsored by: SkillSoft
Date: April 2008
SkillSoft
White Paper How to Lead and Manage the IT-Literate Workforce When it comes to IT knowledge, the literacy of non-technical staff at U.S. companies still varies from near-expert to no-clue. However, now that IT technology...

Tags: Human Resources, Information Technology, Management, Recruitment & Selection, SkillSoft

Sponsored by: SkillSoft
Date: December 2007
SkillSoft
White Paper Leveraging IT Innovation: Releasing Business Potential Through the Creative Use of IT When it comes to describing a highly-functional IT department's best attributes, "creativity" may not necessarily come to mind. Yet, innovating new technologies and applying existing...

Tags: Information Technology, Innovation, Leadership, Management, SkillSoft

Sponsored by: SkillSoft
Date: November 2007
SkillSoft
White Paper The Art of Lean Thinking: Influencing the IT Culture Today, an IT department has many reasons for adopting "lean" practices; saving costs is only the most obvious. Other objectives are to reduce time to...

Tags: Information Technology, Management, Strategy, Team

Sponsored by: SkillSoft
Date: September 2008
SkillSoft
White Paper The IT Consulting Skill Set What do we sell when we sell consulting? We may be selling technical skill, a project implementation, or a report comparing different technical options. For...

Tags: Business Operations, Consultant, Consulting, It Operations, Outsourcing

Company: TechRepublic
Date: February 2001
TechRepublic
White Paper Consolidating the IT Infrastructure Volatility is now a permanent feature of business life. So although change is normal, the growing - and increasingly technology-driven - speed and unpredictability...

Tags: Components, Servers, Server Consolidation, Semiconductors, Processors

Company: Oracle
Date: December 2003
Oracle
White Paper HP, partner relationships keep Hooper, Lundy & Bookman’s network healthy The firm's only IT employee was faced with the task of upgrading IT equipment and services to give the firm's personnel what they needed: a...

Tags: Hewlett-Packard Co., Management, Network, Networking, Strategy

Company: Hewlett-Packard (HP)
Date: August 2004
Hewlett-Packard (HP)
White Paper Aligning IT Service Goals with business objectives Successful IT executives build world-class organizations by designing technology departments that exceed strategic goals and nurture staff development. They also market the IT department as...

Tags: Information Technology, Management, Strategy

Company: TechRepublic
Date: August 2004
TechRepublic
White Paper The Business Case for Disaster Recovery Planning: Calculating the Cost of Downtime IT leaders recognize that a disaster can be any event that prevents a business from accessing the data and systems it needs to operate. ...

Tags: Business Case, Data Management, Disaster Recovery, Disaster Recovery Planning, Downtime

Company: Iron Mountain
Date: September 2006
Iron Mountain

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