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Business Continuity Planning - IT Survival Guide
Learn how to begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk.
Sponsored by: CA XOsoft
Date: November 2009 |
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Adopting Server Virtualization for Business Continuity and Disaster Recovery
Discover the advantages of server virtualization for building an IT infrastructure with robust business continuity and disaster recovery capabilities.
Sponsored by: CA XOsoft
Date: November 2009 |
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Live Event - Increasing Energy Efficiency with x86 Servers
Looking to save on data center operations? Maximize energy efficiency by consolidating your distributed x86-based computers onto fewer machines.
Sponsored by: IBM
Date: December 2009 |
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Solutions Brief: Storage Consolidation and Data Protection for the Remote Office/Branch Office (ROBO)
Discover how the Dell EqualLogic PS4000 Series drives Enterprise-level efficiencies and capabilities far beyond your corporate data center.
Sponsored by: Dell EqualLogic
Date: November 2009 |
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Steelhead Mobile Demo
See how easy it can be to give your mobile workers LAN-like access to corporate files and applications, no matter where they may be in...
Sponsored by: Riverbed
Date: October 2008 |
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- Showing items 41-80 of 898
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ITIL and Six Sigma - Together Again for the First Time
This paper proposes bringing together two seemingly independent approaches to improve the quality of IT service delivery - the IT Infrastructure Library (ITIL) and Six...
Company: BMC Software
Date: March 2004 |
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The Mathematics of Service Management Metrics are widely discussed and covered across many disciplines outside of Service Management and are a key indicator within financial institutions for financial processes. Service... Company: ITILPeople.com | ITILPeople.com |
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IT Service Management - Making It Happen The success or failure of IT Service Management within an organization can be dependent on having the right staff in the management positions. The majority... Company: ITILPeople.com | ITILPeople.com |
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Recruiting for the Service Desk Good customer service skills should be recognized as, if not more, important than technical skills. When this recognition is truly accepted within IT, Service Desk... Company: ITILPeople.com | ITILPeople.com |
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Effectively Using Problem Review Boards
Complexity is increasing the need for effective communication and coordination among the various groups involved with complex systems. As this happens along with technical specialization,...
Company: Jupitermedia
Date: May 2004 |
Jupitermedia |
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Configuration Management - Taking the First Steps To many organizations Configuration Management as new discipline, demands increased headcount as well as considerable expenditure on tools. Justification of these resources can be a... Company: ITILPeople.com | ITILPeople.com |
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Deciding on the Right CMDB Granularity for Your MOF/ITIL Implementation The MOF Operations Guide for Configuration Management implies that the tools used to implement Configuration Management can be used to drive the design of the... Company: ITILPeople.com | ITILPeople.com |
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Implementing ITIL: Some Common Errors
Corporations, which undertake ambitious efforts to implement ITIL in order to gain IT Service Management benefits, typically are looking at multi-year projects where the benefits...
Company: Jupitermedia
Date: September 2004 |
Jupitermedia |
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The Key to Quality Service Level Management
ITIL has clear definition of Service Level Management and goes into considerable detail on the process, implementation and content of the key deliverable, the Service...
Company: Jupitermedia
Date: February 2004 |
Jupitermedia |
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ITIL Lands in the IT Manager's Workshop: eHealth and the IT Infrastructure Library (ITIL)
IT governance is a subject whose time has come, and ITIL is in the vanguard of this movement. The increase in efficiency, cost savings, responsiveness,...
Company: Concord Communications
Date: November 2004 |
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Architecting Disconnected Mobile Applications Using a Service Oriented Architecture - Level 300 This webcast discusses how a service oriented architecture can be used to mobilize business applications. It shows how some of the core concepts like data... Company: Microsoft | 
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Computer Associates International Case Study: HDFC HDFC Bank Limited is fulfilling its aim to become a world-class Indian bank. The challenge was to minimize downtime of web resources and provide optimal... Company: CA (Computer Associates) | 
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ITIL for Service Level Management With the growing interest in Service Level Management (SLM) the IT Infrastructure Library (ITIL) is receiving increasing interest and attention. IT managers want to know... Company: Better Management.com | Better Management.com |
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Infrastructure Change Management is the Key to Business Service Management IT leaders often find it challenging to start the process of aligning IT with business goals. Forrester believes that infrastructure change management puts IT... Company: BMC Software |
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Leveraging HP IT Service Management to Enable IT Asset Management
This paper discusses the ability of IT organizations to leverage their investment in IT Service Management (ITSM) to enable enterprise IT Asset Management (ITAM). This...
Company: Hewlett-Packard (HP)
Date: November 2004 |
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Service Level Agreements
An overview of how organisations can discover and assess the service availability and performance delivered by their IT infrastructure and thus set and measure Service...
Company: End-End Software
Date: December 2004 |
End-End Software |
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Change and Con?guration Management
Change and configuration management is not only the enabling technology for other management disciplines - most notably, SLM, BSM, capacity planning, and incident and problem...
Company: BMC Software
Date: November 2004 |
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Business Metrics and Capacity Planning
One of the major goals of capacity planning is to ensure that the business service level objectives are met. Identifying the relationship between Business Metrics...
Company: BMC Software
Date: January 2004 |
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Harnessing the Power of Innovation in Securing the U.S. Homeland Operations Management - Managing the Homeland Security Network of Networks
The Department of Homeland Security (DHS) inherited the IT infrastructures of 22 legacy agencies. This infrastructure requires an Operations Management solution that monitors its health...
Company: Hewlett-Packard (HP)
Date: November 2004 |
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The Adoption of ITIL in Large Enterprises
The IT Infrastructure Library (ITIL) is a set of standards that define best practices for IT service management. The promise of ITIL is increased efficiency...
Company: CA (Computer Associates)
Date: January 2005 |
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ITIL Best Practices for IT and Business Alignment
Toward the goal of aligning IT with business goals and priorities, the Information Technology Infrastructure Library (ITIL®) offers the world's most widely accepted approach to...
Company: Mercury Interactive
Date: February 2005 |
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Effective IT Asset Management from HP
HP offers smart ITAM programs that help IT improve sourcing decisions. Discover how HP positions your IT organization to be an effective business enabler rather...
Company: Hewlett-Packard (HP)
Date: February 2005 |
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How To Predict Which IT Innovations Will Succeed
IT products do not have a natural obsolescence. Thus, IT vendors must rely on innovation to periodically relaunch the hardware, software, and service markets. Both...
Company: Forrester Research
Date: April 2005 |
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ANALYST WEBINAR: Automatically Match IT Capacity to Business Requirements Business needs change quickly. IT must be ready to manage the impact of these changes and effectively provision resources. Without the ability to predict needs,... Company: BMC Software |
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Migrating Your Remedy IT Service Management (ITSM) Applications to Version 6.0 With BMC Atrium CMDB This webcast explores the new functionality and benefits of Remedy ITSM 6.0, BMC Atrium CMDB and Remedy AR System 6.3. It also explains how the... Company: BMC Software |
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ANALYST WEBINAR: Six Steps to Service Level Management Success Service Level Management (SLM) is a set of processes designed to align the priorities and budgets of IT with business objectives. Ideally, SLM should be... Company: BMC Software |
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ANALYST WEBINAR: Link Service Desk and Event Management to Minimize Disruptions Too often, the service desk lacks the information it needs to restore normal service operation to the business quickly. With the business depending increasingly on... Company: BMC Software |
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IT Asset Tracking: Reduce IT Costs and Improve IT Service Levels with Dynamic Discovery and Analysis of Software and Hardware Assets
ManageSoft is a rapid asset discovery and zero-touch inventory solution for desktops, servers, and mobile devices and provides ongoing IT asset tracking for Windows, Linux,...
Company: ManageSoft
Date: July 2006 |
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Connecting Business Drivers To Enterprise Architecture
EXECUTIVE SUMMARY: Understanding business plans and challenges is essential when starting an enterprise architecture (EA) effort or when taking stock of an existing effort. It...
Company: Forrester Research
Date: June 2005 |
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Infrastructure Management Strategies
Companies can't seem to decide between integrated frameworks, point products, or even developing their own tools. IBM Tivoli, due to its deep market penetration,...
Company: IBM
Date: July 2005 |
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IBM IT Service Management Strategy Connects IT Silos to Create Real-Time Business Value
If you're one of the many CIOs seriously evaluating how IT Infrastructure Library (ITIL) best practices and similar process standardization efforts might help you reduce...
Company: IBM
Date: July 2005 |
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Information Lifecycle Management Maturity Model
Information lifecycle management (ILM) has been widely hyped in the storage industry without a clearly understood vision or a defined approach to implementation. Information lifecycle...
Company: Storage Technology
Date: April 2005 |
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Best Practices in Information Lifecycle Management for Private Sector Compliance
Compliance is a significant component of a successful information lifecycle management (ILM) strategy. An ILM approach to addressing compliance can help you meet compliance requirements...
Company: Storage Technology
Date: March 2005 |
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Information Lifecycle Management Vision
Information lifecycle management (ILM) is a sustainable storage strategy that balances the cost of storing and managing information with its business value. Information lifecycle management...
Company: Storage Technology
Date: May 2005 |
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Webcast: Optimizing Performance of Your SAP NetWeaver Environment
The extended IT landscape of the SAP NetWeaver platform can be a challenge to manage. Fortunately, BMC Software solutions are designed to help you maintain...
Company: BMC Software
Date: September 2005 |
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Adaptive Enterprise: Business and IT Synchronized to Capitalize on Change
Organizations that cannot adapt quickly face significant penalties: in some industries, a six-month delay in product introduction might reduce lifetime product revenue by 30 percent...
Company: Hewlett-Packard (HP)
Date: June 2005 |
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Building an Adaptive Enterprise: How HP Helps Automotive Industry Leaders Adapt and Compete
This white paper uses the collective experiences of several HP automotive customers to provide real-world illustrations of how HP's Adaptive Enterprise strategy drives business transformation,...
Company: Hewlett-Packard (HP)
Date: June 2005 |
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Getting Started with Change and Configuration Management Process Improvement (UK)
Change and configuration management (CCM) process improvement is an important first step in creating effective IT transformation strategies. Whether CIOs want to reduce costs, make...
Company: BMC Software
Date: July 2005 |
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Integration Testing: The Key to Achieving Industry Leadership
Integration testing demonstrates the quality of a product or service offering. This involves more than making certain that equipment does what any single vendor states...
Company: MCI
Date: September 2005 |
MCI |
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Change and Configuration Management Route to Value: A Path to Effective Business Service Management Change and Configuration Management Route to Value™: A Path to Effective Business Service Management Company: BMC Software |
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- Showing items 41-80 of 898
- « Previous 40 | Next 40 »
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