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Webcast Business Productivity Online Suite - Highly Secure and Reliable Cloud Services Where can you find a complete, secure suite of productivity tools that work together? Look to the cloud and Microsoft Business Productivity Online Suite.

Tags: Business Customer, Business Productivity, Collaboration, Management, Strategic Planning

Sponsored by: Microsoft
Date: November 2009
Microsoft
Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent Learn how one jewelry retailer reduced infrastructure costs by 90 percent and e-mail support work by 80 percent using Microsoft Online Services.

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
Case Study Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services Read how one healthcare provider dramatically lowered costs--saving over $35,000 annually on licensing fees alone--using Microsoft Online Services.

Tags: Annatommie, Management, Microsoft Corp., Tools & Techniques

Sponsored by: Microsoft
Date: February 2009
Microsoft
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure Learn about an integrated approach to application and server provisioning that reduces total cost and complexity, plus boosts application availability.

Tags: Business Continuity, CA XOSoft, Computer Associates International Inc., Data Management, Disaster Recovery

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
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White Paper Corporate foundation in building an Offshore Development Center Companies are increasingly looking at offshore suppliers for a variety of IT tasks. As more and more enterprises turn to offshore service providers for...

Tags: AgreeYa Solutions Inc., Management, Software Product, Strategy

Company: Agreeya
Agreeya
Case Study Arizona Public Service Standardizes IT Processes, Cuts Downtime by 50 Percent This HP case study highlights the IT standardization journey of Arizona Public Service (APS), which generates, sells, and delivers electricity and energy-related products and services...

Tags: Arizona Public Service, Strategy, Management, ITIL, It Services

Company: Hewlett-Packard (HP)
Date: June 2005
Hewlett-Packard (HP)
White Paper Managing IT Assets as Performing Contributors to Service Value Learn how asset management helps you optimize your IT asset portfolio against business service requirements and lower costs in the process. By integrating asset management...

Tags: Asset, Operational Planning, It Services, It service Management, It Operations

Company: BMC Software
Date: September 2005
BMC Software
White Paper Domain Model for SOA: Realizing the Business Benefit of Service-Oriented Architecture Learn how a Service-Oriented Architecture (SOA) can help your organization gain business and technology advantages by defining reusable services based on open standards. The result:...

Tags: Benefit, Domain, Enterprise Software, Middleware, Service-Oriented Architecture (SOA)

Company: BEA Systems
Date: July 2005
BEA Systems
White Paper BEA AquaLogic Service Bus: IT's Direct Route to SOA To make your business more agile and responsive, it's vital to embrace the move to a service-oriented architecture (SOA). But you can't just scrap your...

Tags: BEA AquaLogic, BEA Systems Inc., Enterprise Software, Information Technology, Middleware

Company: BEA Systems
Date: June 2005
BEA Systems
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White Paper The New Network Challenge: Application Performance Management The expanding scope and mission-criticality of enterprise applications creates new challenges and opportunities. Companies continue to invest in the deployment of business-critical applications, and Sniffer...

Tags: Application Management, Application Performance, Application Performance Management, It Services, Network

Company: Network General
Date: August 2005
Network General
Case Study Leading by Example: Why HP Standardized on Its Own Wireless Technologies This case study from ProCurve Networking by HP describes some of the wireless challenges that HP faced following its merger with Compaq Computer Corporation. The...

Tags: Hewlett-Packard Co., HP ProCurve, Utility Computing, Wi-Fi, Wireless

Company: ProCurve Networking by HP
Date: October 2005
ProCurve Networking by HP
Research Report Rebuilding IT Culture After Organization Change When IT management changes the structure of its organization to align with an IT goal, it needs the new organization to achieve smooth operations as...

Tags: Forrester Research Inc., Information Technology, IT Administration, Management, Strategy

Company: Forrester Research
Date: February 2006
Forrester Research
White Paper Software as a Service: The Next-Generation Software Application Delivery Model for ISVs This paper defines Software as a Service, including what is driving ISVs to adopt this model and how they are implementing it. This paper...

Tags: Cloud Computing, Emerging Technologies, ISV, Managed Hosting, NaviSite Inc.

Company: NaviSite
NaviSite
Presentation Introduction to Federated Identity Management Check out this brief on-demand Oracle Internet Seminar for an overview of the security advantages that Federated Identity Management offers. Roger Sullivan, Vice President of...

Tags: Authentication/Encryption, Identity Federation, Oracle Corp., Security, Single Sign-on

Company: Oracle
Oracle
White Paper Economics in the On Demand World IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing economy, to...

Tags: Enterprise Software, IBM Corp., Software, Supply Chain Management (SCM), Telecommunications

Company: IBM
Date: March 2006
IBM
White Paper Global Healthcare Crises: How Information Technology can Address Pandemics and Disasters The global march of the bird flu has heightened the sense of urgency in the international community for strategies to effectively prevent and respond to...

Tags: Benefits, Software, Information Technology, IBM Corp., Human Resources

Company: IBM
IBM
Case Study Banking on Sprint to Deliver Reliable, Secure Service Download this case study to find out how a custom voice and data network designed by Sprint and powered by Cisco Systems has enabled ING...

Tags: Banking, Networking, Sprint Communications, Telecom & Utilities, Telecommunications

Company: Sprint
Sprint
Case Study Medical Transportation Provider Capitalizes on IP Telephony Each year, Medical Transportation Management, Inc. (MTM), provides non-emergency transportation services to 12 million patients in 12 states. But as you might imagine, there's a...

Tags: IP, Transportation, Telephony, Telecommunications, Sprint Communications

Company: Sprint
Sprint
Webcast Streamline to Success: The Real Mid-Market Experience: Industrial/Manufacturing Manufacturers of all types are faced with challenges on many fronts. Globalization has reshaped our view of supply and demand. Customer expectations continue to increase...

Tags: Globalization, IBM Corp., Management, Manufacturer, Manufacturing

Company: IBM
IBM
Webcast Streamline to Success: The Real Mid-Market Experience: Retail From self-scan checkouts at grocery stores to information kiosks at retail chains, businesses are realizing the benefits of technology on the overall shopping experience. Next...

Tags: Benefits, Streamline, Software, Retail, Product Marketing

Company: IBM
IBM
Case Study Growing Pains: Staffing For Scalability This article from Cisco's iQ Magazine focuses on how four growing companies use their network infrastructures to help them get the people skills they need...

Tags: Cisco Systems Inc., Scalability, Staffing

Company: Cisco Systems
Date: September 2004
Cisco Systems
Case Study Consulting Firm Acquires Seven Companies, Doesn't Miss a Call This case study examines how Navigant Consulting, an independent consulting firm, used a single, converged IP network to help a dynamic global workforce improve responsiveness...

Tags: Business Operations, Cisco Systems Inc., Consulting, Consulting Company, It Operations

Company: Cisco Systems
Date: August 2006
Cisco Systems
White Paper Community-Based Technology Adoption Technology has not yet been widely adopted in emerging economies or in low-income communities of the developed world. The challenge is to extend the benefits...

Tags: Benefits, Community, Human Resources, Intel Corp.

Company: Intel
Date: January 2006
Intel
White Paper Service-Oriented Architecture: IT Delivered through a Service-Centric Architectural Approach Today's businesses require flexible IT infrastructures that support change. To achieve this, many companies are using a service-oriented architecture (SOA) approach. This approach promotes the...

Tags: Enterprise Software, Hewlett-Packard Co., Information Technology, Middleware, Service-Oriented Architecture (SOA)

Company: Hewlett-Packard (HP)
Hewlett-Packard (HP)
White Paper BMC Strengthens its Market Position with BMC Atrium CMDB 2.0 BMC Software, more than any other vendor, has succeeded in articulating the importance of CMDBs as a foundation for IT Infrastructure Library (ITIL) best practices....

Tags: BMC Software Inc., It Management, It service Management

Company: BMC Software
Date: May 2006
BMC Software
Case Study Forrester Consulting Total Economic Impact Case Study of BMC Software Change and Configuration Management Solutions This paper discusses the Total Economic Impact (TEI) of BMC Software Change and Configuration Management Solutions found by Forrester Consulting, which examined the financial impact...

Tags: BMC Software Inc., Configuration Management, It Management, It service Management

Company: BMC Software
Date: May 2006
BMC Software
White Paper The Forrester Wave: Application Mapping for the CMDB Forrester evaluated the strengths and weaknesses of the eight vendors that have brought an original technology for automated application to infrastructure dependency mapping to market...

Tags: BMC Software Inc., CMDB, Forrester Research Inc., It Management, It service Management

Company: BMC Software
Date: February 2006
BMC Software
Webcast MSDN Webcast: ASP.NET Soup to Nuts: Internationalization (Level 200) The Web gained worldwide reach at inception. Users of the Web have different cultural expectations and speak different languages. This webcast shows how powerful new...

Tags: .Net, Software/Web Development, Software Development, Software, Middleware

Company: Microsoft
Microsoft
Case Study Modine Manufacturing Company: Private IP Lays the Groundwork for Growth at Modine Modine Manufacturing makes automotive heat exchangers and parts for heating, ventilating, and air conditioning (HVAC) systems. When the Wisconsin-based company, which operates in 85 locations...

Tags: Frame Relay, Network Technology, Networking, Private IP, Verizon Communications Inc.

Company: Verizon Business
Date: October 2006
Verizon Business
Case Study Verizon Business Turns the Tide for Ocean Beauty Seafoods Download this case study to learn how Ocean Beauty Seafoods leveraged Verizon Business strategic solutions to extend secure, centralized Internet access to all of its...

Tags: Sales, Sales Force Management, Sales Strategy, Seafood, Verizon Business

Company: Verizon Business
Date: May 2006
Verizon Business
White Paper Report: Economic, Industry and Corporate Trends This Foresight 20/20 survey and report from the Economist Intelligence Unit, sponsored by Cisco, presents the findings from a global survey of senior executives, analysts...

Tags: Cisco Systems Inc., Globalization, Industry, Management, Marketing

Company: Cisco Systems
Date: March 2006
Cisco Systems
Download Avoid common management pitfalls that can lead a good company to go bad Why do good companies go bad? Archival research on companies that have failed in the past several decades and interviews with people from these failed...

Tags: Benefits, Enterprise Software, Healthcare, Human Resources, Software

Company: Wharton School Publishing
Date: June 2007
Wharton School Publishing
White Paper Leicestershire Health Informatics Service - All the right connections SupportWorld magazine has kindly given permission to Touchpaper to reproduce a three-page article focusing on NHS Connecting for Health and featuring Touchpaper customer Leicestershire Health...

Tags: E-health, Healthcare, It Services, SupportWorld Magazine, Touchpaper Software

Company: Touchpaper Software
Date: July 2007
Touchpaper Software
Case Study Trudi Matches Global Expansion With Global Business Processes Supported by Advanced Technology Established in 1953 in response to proprietor Trudi Muller Patriarca's love of teddy bears, soft-toy company Trudi also manufactures and markets wooden toys and baby...

Tags: Business Operations, Business Process, Globalization, Management, Manufacturing

Company: Oracle
Oracle
Download Two IT Giants Tackle Globalization--Together In this free News@Cisco podcast, you'll hear Achuthan Nair, VP of Wipro (one of the world's top 3 IT providers, based in Bangalore, India) speak...

Tags: Cisco Systems Inc., Globalization, India, Information Technology, Internet

Company: Cisco Systems
Date: October 2007
Cisco Systems
Case Study Omnify Software Case Study: Intelligent Manufacturing Solutions (IMS) Intelligent Manufacturing Solutions (IMS) is a full service Electronics Manufacturing Services (EMS) provider, specializing in New Product Introduction and Quick Turn Assembly, from Prototype through...

Tags: Business Operations, Research & Development, Purchasing & Procurement, Product Development, Omnify Solution

Company: Omnify Software
Date: September 2007
Omnify Software
Case Study Gym Acquisition Company Finds Support for Aggressive Growth With Business Software Titan Fitness, based in McLean, Virginia, acquires and opens health clubs under the Gold's Gym brand. The company began with five employees and relied on...

Tags: Acquisition, Business Software, Finance, Gym, Microsoft Corp.

Company: Microsoft Tips
Date: February 2008
Microsoft Tips
White Paper The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation. Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decision-making process...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: IBM
Date: January 2008
IBM
Case Study Dell Case Study: MisterArt.com The MisterArt.com IT group needed to increase storage capacity to accommodate its 80 percent year-over-year business growth. The team wanted to simplify storage management with...

Tags: Dell Computer Corp., Hardware, Servers, Storage, Storage Management

Company: Dell
Date: May 2008
Dell
White Paper White Paper on Internationalization At an internationalized university, the international arena is not seen as one more dimension of the courses offer, the researches undertake, or the experiences offer...

Tags: Human Resources, Student, Training And Certification, University Of Kentucky, Workforce Management

Company: University of Kentucky
Date: April 2009
University of Kentucky
White Paper The Uppsala Model and the Internationalization of Fast-Moving e-Commerce Companies This paper has suggested that the Uppsala model of internationalization cannot fully outline the internationalization of e-commerce companies which tends to be more time-compressed and...

Tags: Customer Interaction, E-business, E-business/E-Commerce, E-commerce Company, Internet

Company: Kizuna
Date: August 2007
Kizuna
White Paper Oracle Tuxedo Globalization Features: Multibyte Support for the Asia Pacific Region Internationalization and localization are integral components of the Oracle Tuxedo system. For the Asia Pacific region, the software provides full support for multibyte character codeset...

Tags: Globalization, Management, Oracle Corp., Strategy

Company: Oracle
Date: June 2008
Oracle
White Paper 21st Century Innovation Hubs In the flat universe, technology innovation no longer follows the outsourced manufacturing model that actually pioneered the outsourcing wave. In place of models where products...

Tags: China, Innovation, Leadership, Management, Software

Company: Prayag Consulting
Date: July 2008
Prayag Consulting
Case Study TechnologyOne Case Study: Flinders University Established in 1966, in a period of significant higher education expansion in Australia, Flinders University emphasizes innovation and excellence in educational programs and research across...

Tags: Business Intelligence, Tools & Techniques, TechnologyOne, Strategy, Software

Company: TechnologyOne
Date: June 2009
TechnologyOne

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