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White Paper Is your network ready for IP Telephony? Get straight facts about IP telephony planning and deployment, including the critical importance of starting with a thorough network assessment.

Tags: IP, IP Telephony, Network, Networking, Telecom & Utilities

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Business Continuity Planning - IT Survival Guide Learn how to begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk.

Tags: Business Continuity, Management, It Services, Information Technology, Disaster

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure Learn about an integrated approach to application and server provisioning that reduces total cost and complexity, plus boosts application availability.

Tags: Business Continuity, CA XOSoft, Computer Associates International Inc., Data Management, Disaster Recovery

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Adopting Server Virtualization for Business Continuity and Disaster Recovery Discover the advantages of server virtualization for building an IT infrastructure with robust business continuity and disaster recovery capabilities.

Tags: Business Continuity, CA XOSoft, Data Management, Disaster Recovery, Hardware

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Why Print Management Matters See how a strong print management strategy can be used to control document production expenses by outsourcing the management of your printer fleet.

Tags: Business Operations, It Operations, Managed Hosting, Outsourcing, Outsourcing & Subcontracting

Sponsored by: Xerox
Date: October 2009
Xerox
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Presentation Steelhead Mobile Demo View this short video demonstration (13 mins.) to learn how Riverbed Steelhead Mobile speeds Windows File Sharing and SharePoint File Sharing.

Tags: Corporate Communications, File-sharing, Internet, Marketing, Peer To Peer (P2P)

Sponsored by: Riverbed
Date: October 2008
Riverbed
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry....

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White Paper Simple Tricks to Ace the Subnetting Portion of Any Certification Exam Subnetting seems to be a battle of fighting bits, decimal numbers, and countless methods and processes to convert from one to the other. While the...

Tags: Business Operations, Global Knowledge, Industry, Management, Quality

Sponsored by: Global Knowledge
Date: November 2006
Global Knowledge
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It...

Tags: Business Operations, Global Knowledge, It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Ten Ways Hackers Breach Security Hacking, cracking, and cyber crimes are hot topics these days and will continue to be for the foreseeable future. However, there are steps you...

Tags: Global Knowledge, Hacker, Hacking, Security

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
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White Paper Windows Server 2008: What To Expect Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...

Tags: Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Windows Server 2008 "Starter" GPOs The starter Group Policy Object (GPO) feature in Microsoft Windows Server 2008 doesn't provide any predefined solutions for business scenarios, but it does give you...

Tags: Group Policy, Group Policy Object, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White Paper Windows Server 2008 Hyper-V One of the biggest features of Microsoft Windows Server 2008 isn't even really in Server 2008 yet: Hyper-V, the new virtualization platform. But the technology...

Tags: Cloud Computing, Utility Computing, Storage Management, Storage, Software

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
White Paper Virtualization Overview Cost-effective utilization of IT infrastructure is a major challenge confronting CIOs and IT managers today. One way to meet this challenge is through virtualization. This...

Tags: Cloud Computing, Global Knowledge, Hardware, Storage, Storage Management

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White Paper RS-232: A Key To Understanding Data Communications Experts have been predicting the death of the RS-232 interface for decades, and yet it continues to serve us well. It is a highly proven...

Tags: Global Knowledge, RS-232

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Implementing Device Restrictions in Vista and Server 2008 With Vista clients and Server 2008 systems, there are a number of new Group Policy settings that allow us to exert some level of control...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Vista

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper 12 Things to Know When Troubleshooting Your Network As a network administrator, you are responsible for your organization's PCs, routers, and switches. If anything goes wrong, it's your fault. This is where good...

Tags: Global Knowledge, Network, Network Administration, Network Administrator, Networking

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Managing Risk - An Integrated Approach When, and how, should a project manager address risk? The short answer is: all the time, and in every conceivable way. Project managers can and...

Tags: Finance, Financial Planning, Financial Services, Global Knowledge, Management

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper The Value of Virtualization Virtualization offers multiple ways to save money, including hardware purchase, power and cooling costs over time, and staff time needed when providing a test and...

Tags: Cloud Computing, Global Knowledge, Hardware, Storage, Storage Management

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge
White Paper Tough Love: When IT Security Hurts Your Business As the pace of IT commoditization accelerates in response to laws like Sarbanes-Oxley, some security departments find themselves at odds with IT and the business....

Tags: Global Knowledge, Information Technology, IT Security, It Services, ITIL

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
White Paper Troubleshooting Made Easy In Linux The Linux operating system is noted for being rock solid, stable, and easy to manage but not user-friendly. This white paper explores the various options...

Tags: Fun, Global Knowledge, Linux, Open Source, Operating Systems

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
White Paper Choosing the Right Analyzer for Your WLAN WLAN analyzers, sometimes called wireless sniffers, help troubleshoot wireless local area networks for poor signal strength, interference, station saturation, and other problems. This white paper...

Tags: Global Knowledge, LANs, Networking, Wi-Fi, Wireless

Sponsored by: Global Knowledge
Date: July 2009
Global Knowledge
White Paper 3 Steps To Securing Your Network And Preventing Common Security Mistakes Securing an organization's assets requires work, and there are many different ways to classify controls. This white paper examines three common types of controls are...

Tags: Control, Global Knowledge, Network, Security

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper What's New in VMware vSphere 4: Virtual Networking VMware vSphere introduces a number of new features and capabilities to virtual networking under VMware® vNetwork. vNetwork is the new name to describe the collection...

Tags: Global Knowledge, Hardware, Network, Networking, Virtualization

Sponsored by: Global Knowledge
Date: September 2009
Global Knowledge
White Paper VMware Training VMware vSphere is the next evolutionary step in IT computing. vSphere dramatically reduces capital and operating costs, and increases control over IT infrastructures while preserving...

Tags: Global Knowledge, Hardware, Training, Virtualization, VMware Inc.

Sponsored by: Global Knowledge
Date: September 2009
Global Knowledge
White Paper Virtualizing a Windows Active Directory Domain Infrastructure This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full...

Tags: Cloud Computing, Global Knowledge, Hardware, Infrastructure, Microsoft Windows

Sponsored by: Global Knowledge
Date: October 2009
Global Knowledge
White Paper Should You Install Messaging Security Software on Your Exchange Server? Installing messaging security software directly on to your Exchange Server has been of source of contention for years. Many professionals are averse to this practice,...

Tags: E-mail Servers, Server, Security, Online Communications, Microsoft Exchange Server

Sponsored by: Sunbelt Software
Date: July 2008
Sunbelt Software
Resource Center The Similarities Between a Cloud Forest and Cloud Computing Nature is extremely efficient in it's use of a cloud forest. Likewise, Cloud Computing is an extremely efficient use of computing resources. It...

Tags: Cloud Computing, Hardware, Information Technology, Intel Corp., Management

Sponsored by: Intel
Date: October 2009
Intel
Resource Center The top 10 reasons why Nehalem is ideal for the cloud Intel officially launched the Intel® Xeon® 5500 processor (formerly codenamed "Nehalem") for servers and workstations. One of the most exciting uses of this new platform...

Tags: Cloud Computing, Components, Hardware, Intel Corp., Processors

Sponsored by: Intel
Date: October 2009
Intel
White Paper Oracle Real Application Testing 11g Release 2 Change is relentless in today's rapidly evolving IT environments. But it doesn't have to be difficult for data center managers and administrators. Oracle Real Application...

Tags: Data Center, Data Centers, Data Management, Hardware, Oracle Corp.

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Oracle Data Guard with Oracle Database 11g Release 2  Efficient business operations, high-quality customer service, conformity to government regulations, and safeguarding corporate information assets all require the highest possible level of data protection and...

Tags: Backups, Data Management, Data Protection, Database, Disaster Recovery

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper A Guide to Understanding Messaging Archiving An email archiving system can provide a number of very important benefits for organizations of all sizes, including support for its legal and regulatory compliance...

Tags: Archiving, Strategy, Software, Regulatory Compliance, Policies And Procedures

Sponsored by: Sunbelt Software
Date: January 2008
Sunbelt Software
White Paper Make Enterprise Architecture part of your business fabric Enterprise Architecture (EA), which is a comprehensive perspective of an enterprise's processes, information and IT assets can serve as an elixir for the efficiency of...

Tags: Enterprise Architecture, Management, Strategy

Sponsored by: Infosys Technologies
Date: December 2007
Infosys Technologies
White Paper Inside Outside: Making Enterprise Architecture work Once an organization has adopted Enterprise Architecture (EA), making the most of it can be a challenge. This paper discusses how an enterprise can optimally...

Tags: Enterprise Architecture, Infosys Technologies Ltd., Management, Strategy

Sponsored by: Infosys Technologies
Date: October 2009
Infosys Technologies
White Paper Panic slowly. Integrated disaster response and built-in business continuity This paper offers insight to the CIO who is facing increased responsibility for the business and financial consequences of systems downtime. IBM's point of view...

Tags: Business Continuity, Data Management, Disaster Planning, Disaster Recovery, IBM Corp.

Sponsored by: IBM
Date: September 2006
IBM
White Paper Do More for Less: Build a Cost-Effective, Optimized IT Infrastructure With pressures mounting both to keep IT infrastructures running optimally and to reduce costs, IT optimization promises to relieve companies struggling to meet both goals....

Tags: Information Technology, IT Infrastructure, Management, Strategy

Sponsored by: IBM
Date: July 2009
IBM
White Paper How can today's CIO make the biggest impact on their organization? Learn more here We listened to more than 2500 CIOs worldwide, including 158 CIOs from midsize firms. Those discussions showed us the demands on CIOs are changing,...

Tags: CIO, Finance, Leadership, Management, Managerial Accounting

Sponsored by: IBM
Date: October 2009
IBM
White Paper Flexible IT contains costs, boosts efficiency Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to...

Tags: IBM Corp., Information Technology, Management, Strategy

Sponsored by: IBM
Date: October 2009
IBM
White Paper Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and...

Tags: Collaboration, Web, Telephony, Telecommunications, Telecom & Utilities

Sponsored by: IBM
Date: July 2007
IBM
White Paper From fear to value; CIO strategies for propelling business through the economic crisis Your aspiration: As a Chief Information Officer, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your...

Tags: Chief Information Officer, CIO, Economic Crisis, Leadership, Management

Sponsored by: IBM
Date: October 2009
IBM
White Paper The new face of IT service management In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton — an IT advisory firm...

Tags: Business Development, Information Technology, IT Service Management, Management, Strategy

Sponsored by: IBM
Date: April 2007
IBM
White Paper Integrate facilities and IT. Realize the value of the green data center This paper discusses the importance of managing energy consumption in data centers and how systems management technologies contribute to green management. The paper provides an...

Tags: Data Center, Data Centers, Data Management, Hardware, Information Technology

Sponsored by: IBM
Date: May 2008
IBM
Webcast Manage security and compliance in an adverse economy in 2009 and beyond Learn how to successfully safeguard your enterprise and manage the burden of compliance with Kristin Lovejoy, Director, IBM Corporate Security Strategy and Scott Crawford of...

Tags: Compliance, IBM Corp., Security

Sponsored by: IBM
Date: December 2008
IBM
White Paper Put ITIL best practices to work for your business What do the new ITIL® standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize...

Tags: Best Practice, Business Operations, It Services, ITIL, Process Improvement

Sponsored by: IBM
Date: July 2007
IBM
Tools & Templates IDC ROI Calculator for IBM Tivoli Netcool This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may be able to achieve using IBM®...

Tags: Benefits, Finance, Human Resources, IBM Corp., International Data Corp.

Sponsored by: IBM
Date: August 2009
IBM

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