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Resource Center Better together: Engineering Collaboration at the Heart of Breakthrough Capability with VMware software and Intel hardware What's the secret behind the astonishing performance of VMware vSphere and Intel Xeon processor 5500 based systems? Collaborative development.

Tags: Collaboration, Virtualization, Software, Semiconductors, Processors

Sponsored by: Intel
Date: October 2009
Intel
White Paper High Availability with Oracle Database 11g Release 2 Make your IT infrastructure even more robust and fault tolerant, improve service levels, and more with industry-leading high availability technologies.

Tags: Database, High Availability, Oracle Corp., Oracle Database

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Is your network ready for IP Telephony? Get straight facts about IP telephony planning and deployment, including the critical importance of starting with a thorough network assessment.

Tags: IP, IP Telephony, Network, Networking, Telecom & Utilities

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Business Continuity Planning - IT Survival Guide Learn how to begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk.

Tags: Business Continuity, Management, It Services, Information Technology, Disaster

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure Learn about an integrated approach to application and server provisioning that reduces total cost and complexity, plus boosts application availability.

Tags: Business Continuity, CA XOSoft, Computer Associates International Inc., Data Management, Disaster Recovery

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
Showing items 41-80 of 427
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White Paper Applied Project Management Solutions As agencies continue to face the challenges presented by limited resources, the need for excellent project management becomes even more pronounced. Coupled with this increasing...

Tags: BAE Systems Plc., It Operations, It service Management, Management, Project Management

Company: BAE Systems
Date: May 2005
BAE Systems
White Paper Think Secure: Building Your Security-Minded Workforce The United States Federal Government is bound to provide information security awareness training by the Federal Information Security Management Act (FISMA).The Health Insurance Portability and...

Tags: Benefits, Policies And Procedures, Regulations, Regulatory Compliance, Sarbanes-Oxley

Company: Getronics
Date: July 2005
Getronics
White Paper RF/Wireless Basics 2005: An Intro to Wireless Data Collection Networks, Products, Standards and Solutions Considering wireless data collection, or interested in the latest info on wireless data collection networks? This document provides a comprehensive overview of wireless data collection...

Tags: Data Collection, EMS Technologies Inc., LXE (EMS Technologies), Network, Standards

Company: LXE (EMS Technologies)
Date: April 2005
LXE (EMS Technologies)
White Paper 7 Habits of Highly Effective Contact Centers and Help Desks More than a decade ago, Stephen Covey wrote about seven key habits that can help people elevate their personal and professional effectiveness in a ground-breaking...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, Habit

Company: eGain Communications
eGain Communications
White Paper Coaching Techniques for Dealing with Underperformers How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback...

Tags: Feedback, Global Knowledge, Human Resources, Performance Management, Productivity

Company: Global Knowledge
Global Knowledge
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Research Report Make IT Matter For Business Innovation Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its...

Tags: Information Technology, Innovation, Management, Strategy

Company: Forrester Research
Date: November 2005
Forrester Research
White Paper Achieving Regulatory Compliance for IT Change and Configuration Control One of the biggest challenges to achieving regulatory compliance is controlling who has access to systems and who makes changes to the underlying systems infrastructure....

Tags: BMC Software Inc., Human Resources, Information Technology, It Management, It service Management

Company: BMC Software
Date: September 2005
BMC Software
White Paper Making the world a smaller place through video The advent of the electronic delivery of digital video has drastically altered the way we communicate. Training no longer has to be in person, students...

Tags: Consumer Electronics, Corporate Communications, Digital Media, Digital Video, IBM Corp.

Company: IBM
Date: May 2004
IBM
White Paper Benchmarks and Best Practices in Accounting, Focus Area: Payroll Compare your organization to your peer groups and discover ways to improve your accounting performance.How do centralized accounting operations compare to decentralized ones? Learn the...

Tags: Accounting, APQC, Best Practice, Finance, Financial Services

Company: APQC
APQC
White Paper The Selection and Recruitment Game The Human Resource Manager must be very clear about the background of the vacancy to be filled. The likely scenarios could be a replacement, or...

Tags: First Choice Consulting Services, Game, Recruitment, Staffing

Company: First Choice Consulting Services
Date: December 2002
First Choice Consulting Services
White Paper InfoTech: The Converged IT Organization - A Best Practices Approach for Ensuring Success with IP Telephony The business benefits of converged communications come hand-in-hand with additional technological complexity that poses challenges- and potential rewards - to IT organizations. Incorporating the experience...

Tags: Avaya Inc., Telephony, Telecommunications, Telecom & Utilities, Networking

Company: Avaya
Date: May 2005
Avaya
White Paper Project Management - Trained People, Proven Processes, and Enabling Technology The key to project management was the development of a whole new toolkit for project managers. New tools, such as Program Evaluation and Review Technique...

Tags: It Operations, It service Management, Management, Project Management, Stantec

Company: Stantec
Date: August 2005
Stantec
White Paper Just-in-Time Training - Using a Model of Project Results Versus Team Enablers to Identify Post-PMP Training For some time, the authors' have been developing what they call a two-dimensional model for measuring project performance and project management training. The model was...

Tags: Business Operations, Tools & Techniques, Team, Strategy, Quality Management

Company: Project Management Institute
Date: March 2005
Project Management Institute
Research Report Taking Your PMO to the Next Step: The Office of the CIO Project management offices (PMOs) have long been responsible for overseeing and developing project management expertise, but forward-thinking companies are now considering them for a new...

Tags: CIO, It Operations, It service Management, Management, Microsoft Office

Company: Forrester Research
Date: September 2005
Forrester Research
White Paper IT Project Delivery and the Role of the Project Management Office Every organization requires some degree of information technology (IT) enablement. As the business and operational needs of the enterprise evolve over time so too does...

Tags: Information Technology, Management, Project Management, Project Management Office, Strategy

Company: Northeastern University
Date: February 2005
Northeastern University
White Paper Accommodating Soft Skills in Software Project Management This paper summarizes the soft skills that can possibly improve the success rate of software projects. These projects, if not managed properly can lead to...

Tags: Soft Skill, Software, Software Project, Software Project Management, Training And Certification

Company: University of South Africa
Date: April 2005
University of South Africa
White Paper Why Enterprises Outsource Network Security Written by Stratecast Partners, this study will give you a comprehensive business cost and benefit analysis on outsourcing network security. Learn how the Managed Security...

Tags: Benefit, Business Operations, It Operations, Outsource, Outsourcing

Company: VeriSign
Date: November 2005
VeriSign
White Paper Five Steps to Deploying Linux in the Enterprise When an organization decides to use Linux servers to run business systems, there are a variety of considerations that must come into play. Some of...

Tags: Consideration, Linux, Open Source, Operating Systems, Software

Company: TechRepublic
Date: January 2006
TechRepublic
Research Report Customers Want Live, Speedy Support EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated...

Tags: Channel, Product Marketing, Online Communications, Marketing, Interactive Voice Response (IVR)

Company: Forrester Research
Date: January 2006
Forrester Research
White Paper IT Project and Portfolio Management and Application Life Cycle: Understanding the Market and Enabling IT/Business Coordination Today, Global 2000 organizations are striving to gain strategic advantage and efficiencies of scale through better governance and management of IT projects and programs. ...

Tags: Borland Software Corp., Information Technology, Management, Portfolio Management, Strategy

Company: Borland Software
Date: February 2006
Borland Software
Research Report Rebuilding IT Culture After Organization Change When IT management changes the structure of its organization to align with an IT goal, it needs the new organization to achieve smooth operations as...

Tags: Forrester Research Inc., Information Technology, IT Administration, Management, Strategy

Company: Forrester Research
Date: February 2006
Forrester Research
White Paper ITIL: Practitioner Release and Control EXIN, the worldwide Examination Institute for Information Science, recently completed a new certification program for ITIL Practitioner. EXIN is proud to announce the first module...

Tags: Business Operations, EXIN, It Services, ITIL, Process Improvement

Company: Examination Institute for Information Science
Date: April 2005
Examination Institute for Information Science
White Paper Managing IM for Business Advantage: Phase 1: Assessing IM Usage As the first in a series of white papers describing IMlogic's four-phased approach to bringing instant messaging (IM) under corporate control, this paper examines the...

Tags: Enterprise Software, Groupware, IM, Instant Messaging, Internet

Company: Symantec
Date: January 2006
Symantec
White Paper An Introduction to PMI's Project Life Cycle This paper provides a review of the steps and stages associated with project management according to the Project Management Institute® (PMI). It is a primer...

Tags: Global Knowledge, It Operations, It service Management, Management, Project Management

Company: Global Knowledge
Date: March 2006
Global Knowledge
Webcast Create and Deliver Surprisingly Compelling Software Demonstrations Software demonstrations aren't known for their entertainment value, but they don't have to be boring. Great Demos! can show you how to put the "Wow!"...

Tags: Citrix Systems Inc., Demonstration, Management, Software, Tools & Techniques

Company: Citrix Online
Date: February 2006
Citrix Online
Webcast The Truth about Online Collaboration: What Vendors Don't Tell You If your organization considers online collaboration to be a priority but has been disappointed by the less-than-dramatic results offered by other Web conferencing vendors, you...

Tags: Citrix Systems Inc., Collaboration, Online Collaboration

Company: Citrix Online
Date: June 2005
Citrix Online
White Paper Management Theory Based Critical Success Factors in Enterprise Resource Planning Systems Implementation The study in this paper proposes to identify critical success factors in Enterprise Resource Planning Systems implementation. ERP systems promise to provide an off-the-shelf solution...

Tags: Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System, Software

Company: Idea Group
Date: May 2003
Idea Group
White Paper Evolving the Project Management Office: A Competency Continuum Many organizations today have recognized the need for a Project Management Office (PMO) to achieve project management oversight, control, and support. The PMO's role is...

Tags: It Operations, It service Management, Management, Project Management, Project Management Office

Company: Taylor & Francis Group
Date: September 2004
Taylor & Francis Group
Download When IT needs access to sensitive data, implement a policy with teeth To effectively do its job, the IT department sometimes needs access to information others would prefer to keep to themselves. One solution is this simple...

Tags: Information Technology, Management, Policy, Strategy, TechRepublic Inc.

Company: TechRepublic
Date: August 2005
TechRepublic
Download How to optimize IT customer service By distinguishing your IT department's key customers from the rest of its end users, you can significantly improve the quality of support services delivered to...

Tags: Call Centers, Strategy, Management, It Services, It Operations

Company: TechRepublic
Date: December 2004
TechRepublic
Tools & Templates Accomplishments tracker template Having a structured way to keep track of your noteworthy accomplishments will help you be at your best when review time rolls around. Use this...

Tags: Human Resources, Performance Management, TechRepublic Inc., Workforce Management

Company: TechRepublic
Date: December 2004
TechRepublic
Download Staffing the architecture team The success or failure of any IT implementation depends largely on the strength of the architecture team that's charged with its deployment. Staffing requirements for...

Tags: Architecture Team, Staffing, Team

Company: TechRepublic
Date: January 2005
TechRepublic
Download The top 10 pet peeves of an IT manager Organizations and jobs vary widely, but IT managers all share one thing in common--the pet peeves that go along with being a manager. Here's a...

Tags: Human Resources, IT Manager, Recruitment & Selection, TechRepublic Inc., Workforce Management

Company: TechRepublic
Date: March 2005
TechRepublic
Download 10 common social engineering ploys... and how to protect against them Many computer security problems involve exploitation of employees by social engineers. Here's a look at some of the most widely used tactics and techniques aimed...

Tags: Computer Security, Engineer, Network, Networking, Ploy

Company: TechRepublic
Date: November 2005
TechRepublic
Download 10 New Year's resolutions for end users Why should IT pros be the only ones looking at ways to do things better in 2006? End users have a little room for improvement,...

Tags: Password, TechRepublic Inc.

Company: TechRepublic
Date: December 2005
TechRepublic
Download Good communication practices should be viewed as deliverables Achieving effective communications within the IT department and with other groups and individuals is a key business objective, so it needs to be given the...

Tags: Channel Management, CIO, Communication, Management, Marketing

Company: TechRepublic
Date: August 2005
TechRepublic
Download The ultimate list of IT support links Fill up your Favorites list with more than 60 links to helpful IT support sites. This update to our popular download for support pros offers...

Tags: Career, Information Technology, List, Management, Professional Development

Company: TechRepublic
Date: March 2005
TechRepublic
Download Quickly assess new employees' computer skills with this evaluation form Develop the best plan for training and supporting new employees by using this form to gauge their level of computer expertise.When a new employee walks...

Tags: Computer, Employee, Productivity

Company: TechRepublic
Date: February 2006
TechRepublic
Download The best dumb user stories of 1999 We asked TechRepublic readers to submit their favorite dumb user stories, and we've put them all together in this collection for you to read and...

Tags: TechRepublic Inc.

Company: TechRepublic
Date: November 1999
TechRepublic
Download Use our interview questions form to track and rate candidates If you are interviewing candidates for an IT job and you would like to compare them accurately, download our interview form and track and rate...

Tags: Candidate, Human Resources, Management, Recruitment & Selection, Strategy

Company: TechRepublic
Date: October 2001
TechRepublic

Showing items 41-80 of 427
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