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White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Survive major interruptions to your Exchange environment--and improve its resiliency and availability--with a real-time data replication solution.

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands Looking for a fast payback? Spend just 10 minutes with this free online ROI tool and see how a simple technology refresh can save you...

Tags: Corporate Communications, Tool, Roi/Tco, Productivity, Marketing

Sponsored by: IBM
Date: November 2009
IBM
White Paper Microsoft Dynamics: Welding Different Companies into a Business Powerhouse Feeling growing pains at your company due to a merger or acquition? Overcome common technological obstacles that stand in the way of your success.

Tags: Finance, Investment, M&A, Mergers & Acquisitions, Microsoft Corp.

Sponsored by: Microsoft
Date: August 2008
Microsoft
White Paper The Future Sales Force - A Consultative Approach This white paper explains why integrating your consultative sales, ROI analysis, and proposal production processes is the key to building a competitive sales force. (Microsoft)

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
White Paper Why Print Management Matters See how a strong print management strategy can be used to control document production expenses by outsourcing the management of your printer fleet.

Tags: Business Operations, It Operations, Managed Hosting, Outsourcing, Outsourcing & Subcontracting

Sponsored by: Xerox
Date: October 2009
Xerox
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White Paper Cost Analysis Using CiscoWorks LAN Management Solution As with any capital expenditure, the benefits provided by CiscoWorks network management products must outweigh the investment required. One way to provide evidence of these...

Tags: Analysis, Cisco Systems Inc., Network, Network Administration, Network Management

Company: Cisco Systems
Cisco Systems
White Paper PC Life Styles: Guidelines for Establishing Life Cycles for Personal Computers Establishing a PC life cycle gives Information Resources Managers (IRMs) a tool to control budgets and respond to management with a strong business case, including...

Tags: Advertising & Promotion, Agency, Computer, Desktops, Hardware

Company: Texas Department of Information Resources
Date: January 2003
Texas Department of Information Resources
White Paper Data Disaster Recovery for Small and Medium Businesses Small and medium sized businesses have become increasingly dependent on data for their very existence. A staggering 50% of businesses that lose their data due...

Tags: Data Management, Disaster Recovery, Iron Mountain Inc., LiveVault Corp., Small And Medium Business

Company: Iron Mountain Digital (LiveVault)
Date: May 2006
Iron Mountain Digital (LiveVault)
White Paper Preventing Data Corruption in the Event of an Extended Power Outage Despite advances in computer technology, power outages continue to be a major cause of PC and server downtime. Protecting computer systems with Uninterruptible Power Supply...

Tags: American Power Conversion Corp., Manufacturing, Outage, Power Management, Productivity

Company: American Power Conversion (APC)
Date: December 2007
American Power Conversion (APC)
White Paper Improving Service Levels by Implementing Service level Management- A practical Guide Given the complexity and dynamic nature of today's IT enterprises, achieving the high levels of service users’ demand is a considerable challenge. This...

Tags: BMC Software Inc., It Management, It Operations, It service Management, Remedy Corp.

Company: BMC Remedy
BMC Remedy
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White Paper HP Client Manager Software: Centralized hardware management of HP client computers from a Web browser Tracking hardware assets throughout an enterprise is a difficult task as old machines are disposed of and new ones added. Additionally, quickly identifying and responding...

Tags: Asset Management, Business Operations, Computer, Hardware, Hewlett-Packard Co.

Company: Hewlett-Packard (HP)
Date: August 2004
Hewlett-Packard (HP)
White Paper Build your business with the right tools Intel® technology solutions for small business Small businesses are increasingly faced with managing multiple priorities, tight resources, and customer demands. Whether you’re just getting started with your first PC, expanding to...

Tags: Desktops, Hardware, Hewlett-Packard Co., Intel Corp., Small Business

Company: Hewlett-Packard (HP)
Date: August 2004
Hewlett-Packard (HP)
Webcast Application Outsourcing options: What's right for your business? Are routine tasks sapping up too many IT resources within your organization? Would these resources be better spent on areas that actually deliver strategic value?...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: ZDNet
Date: September 2004
ZDNet
Webcast The Service Delivery Platform SOA enables greater reuse of IT assets, faster delivery of value to the business, and greater adaptability to support ongoing change. But SOA is not...

Tags: BEA Systems Inc., Enterprise Software, Middleware, Service-Oriented Architecture (SOA), SOA

Company: BEA Systems
BEA Systems
White Paper 10-Step Strategy for SME Success Use this framework to capitalize on a re-emergent economy with greater cost control and competitiveness.

Tags: Financial Services, Oracle Corp., Small And Medium Enterprise, Smb/Sme

Company: Oracle
Date: November 2004
Oracle
White Paper Improve the Economics of Blades Servers Using VMware Software Blade technology offers many benefits, but if your blade servers aren’t fully optimized, your data center’s precious infrastructure resources are likely being wasted. This white...

Tags: Blade, Blade Server, Blade Servers, Hardware, Servers

Company: VMware
VMware
Case Study Sears Canada: Assortment & Store Space Optimization Sears Canada is the largest full-line department store in the country. Sears Canada was pressed to continue delivering significant revenue and earnings growth. The company...

Tags: Accenture Ltd., Sears Canada, Sales Strategy, Sales, Optimization

Company: Accenture
Accenture
White Paper Business Metrics and Capacity Planning One of the major goals of capacity planning is to ensure that the business service level objectives are met. Identifying the relationship between Business Metrics...

Tags: BMC Software Inc., It Management, It service Management, Metrics

Company: BMC Software
Date: January 2004
BMC Software
Webcast BrightStor CA-Vantage Storage Resource Manager The latest release (r11.1) was made available in August 2004. This webcast will highlight the new and recent features of BrightStor CA-Vantage. This webcast will...

Tags: CA BrightStor, Computer Associates International Inc., Hardware, It Management, It service Management

Company: CA (Computer Associates)
CA (Computer Associates)
Webcast Best Practices for Ensuring IM Compliance: What Every IT Professional Needs to Know In this TechRepublic audiocast Forrester Research Senior Analyst Nate Root will show you how to understand IM compliance requirements and manage IM compliance challenges...

Tags: Best Practice, IM, Instant Messaging, Internet, Online Communications

Company: Akonix
Date: February 2005
Akonix
White Paper Strategies for Deploying Blade Servers in Existing Data Centers Blade servers operate at power densities that exceed the power and cooling capacities of virtually all data centers. Installing blade servers in an existing data...

Tags: Blade, Strategy, Storage, Servers, Hardware

Company: American Power Conversion (APC)
Date: October 2006
American Power Conversion (APC)
White Paper Best Practices for Configuring HP StorageWorks EVA A driving design objective of the HP StorageWorks Enterprise Virtual Array program was to optimize real-world performance while reducing storage management costs. That objective was...

Tags: Best Practice, Hewlett-Packard Co., HP StorageWorks, Utility Computing

Company: Hewlett-Packard (HP)
Date: October 2004
Hewlett-Packard (HP)
White Paper Mean Time Between Failure: Explanation and Standards "Mean time between failure" is a reliability term used loosely throughout many industries and has become widely abused in some. Over the years the original...

Tags: American Power Conversion Corp., Business Operations, Failure, Management, MTBF

Company: American Power Conversion (APC)
Date: February 2005
American Power Conversion (APC)
White Paper Guidelines for Specification of Data Center Power Density Conventional methods for specifying data center density are ambiguous and misleading. Describing data center density using Watts / ft2 or Watts / m2 is not...

Tags: American Power Conversion Corp., Data Center, Data Centers, Data Management, Hardware

Company: American Power Conversion (APC)
Date: April 2009
American Power Conversion (APC)
White Paper IT Asset Tracking: Reduce IT Costs and Improve IT Service Levels with Dynamic Discovery and Analysis of Software and Hardware Assets ManageSoft is a rapid asset discovery and zero-touch inventory solution for desktops, servers, and mobile devices and provides ongoing IT asset tracking for Windows, Linux,...

Tags: Analysis, Operational Planning, ManageSoft IT Business Intelligence, ManageSoft Corp., Information Technology

Company: ManageSoft
Date: July 2006
ManageSoft
Research Report Connecting Business Drivers To Enterprise Architecture EXECUTIVE SUMMARY: Understanding business plans and challenges is essential when starting an enterprise architecture (EA) effort or when taking stock of an existing effort. It...

Tags: Enterprise Architecture, Enterprise Architecture Effort, Management, Strategy

Company: Forrester Research
Date: June 2005
Forrester Research
White Paper Professional SEO: Hand Off to Bob or Outsource the Job? Professional SEO can be performed effectively in-house or outsourced. However, there are several criteria you should consider before attempting to perform search engine optimization using...

Tags: Business Operations, Search, Outsourcing & Subcontracting, Outsourcing, Outsource

Company: Medium Blue
Date: June 2005
Medium Blue
White Paper Nine Steps to Building a B2B Business Case Putting together a compelling business case for a strategic B2B initiative will be easier if you follow the nine steps outlined in this white paper...

Tags: B2B, E-business/E-Commerce, Internet, Sterling Commerce

Company: Sterling Commerce
Date: September 2006
Sterling Commerce
Webcast Webcast: Optimizing Performance of Your SAP NetWeaver Environment The extended IT landscape of the SAP NetWeaver platform can be a challenge to manage. Fortunately, BMC Software solutions are designed to help you maintain...

Tags: BMC Software Inc., Software, SAP NetWeaver, SAP AG, Performance

Company: BMC Software
Date: September 2005
BMC Software
Webcast Paving the Road to a PC Refresh If you've got aging computers with low memory and lagging speed, your end users' productivity is undoubtedly hampered. Of course, enterprise PC refreshes require significant...

Tags: Desktops, Hardware, Human Resources, Insight Direct, PC

Company: Insight Direct
Date: August 2005
Insight Direct
Research Report Memo To CEOs And CIOs: IT Innovation Capacity -- Not IT Spend -- Is What Matters The economics of IT are rooted in a firm's ability to match finite IT resources to business needs and requirements. CEOs should view the company's...

Tags: Forrester Research Inc., Information Technology, Innovation Capacity, Management, Strategy

Company: Forrester Research
Date: August 2005
Forrester Research
White Paper Six Characteristics of an Effective Remote Access Solution Remote work is becoming a way of life for most companies, whether it's to accommodate an employee working from home or from halfway across the...

Tags: Positive Networks Inc., Remote Access, Telecommunications

Company: Positive Networks
Date: September 2005
Positive Networks
White Paper Hitachi HiCommand Device Manager Software: Overview and Use Cases This paper considers the business challenges and examines how the enterprise can resolve the issues with Hitachi HiCommand Device Manager software from Hitachi Data Systems....

Tags: Device Manager Software, Hardware, Hitachi Ltd., Software, Storage

Company: Hitachi
Date: November 2004
Hitachi
Research Report The CIO Profile Although CIOs have more access to the business than they did even a year ago, their background and time management choices have typecast them as...

Tags: CIO, Productivity, Time Management

Company: Forrester Research
Date: October 2005
Forrester Research
White Paper EPC: A Shared Vision for Transforming Business Processes This whitepaper represents a joint assessment by Global Commerce Initiative (GCI) members, identifying key challenges and benefits related to implementation of Electronic Product Code (EPC)...

Tags: Biometrics, Business Operations, Business Process, IBM Corp., Operational Planning

Company: IBM
IBM
Case Study Customizable Service Desk Software Helps IT Solutions Provider Streamline Operations Download this case study to learn why Canon Technology Solutions’ Managed Services business has recommended, implemented, and hosted BMC Magic Service Desk Suite for organizations...

Tags: BMC Software Inc., Help Desk, Information Technology, It Management, It Operations

Company: BMC Remedy
BMC Remedy
White Paper Exceed service goals and control IT costs. Find out how! Drive operational improvements, eliminate information silos, and gain complete visibility across your IT organization. Find out more in this white paper by Enterprise Management Associates,...

Tags: BMC Software Inc., Information Technology, IT Cost, It Management, It service Management

Company: BMC Software
Date: September 2005
BMC Software
Webcast Webcast: Managed VPNs: Reducing Overhead and Downtime IT managers across the enterprise are recognizing that the administrative overhead that comes with managing an appliance-based VPN is driving the TCO of their remote...

Tags: Downtime, Network Security, Networking, Positive Networks Inc., Remote Access

Company: Positive Networks
Date: November 2005
Positive Networks
White Paper 7 Habits of Highly Effective Contact Centers and Help Desks More than a decade ago, Stephen Covey wrote about seven key habits that can help people elevate their personal and professional effectiveness in a ground-breaking...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, Habit

Company: eGain Communications
eGain Communications
White Paper Coaching Techniques for Dealing with Underperformers How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback...

Tags: Feedback, Global Knowledge, Human Resources, Performance Management, Productivity

Company: Global Knowledge
Global Knowledge
White Paper Making the Business Case for IP Communications This white paper describes the factors to consider in developing a strategic and financial business case for Cisco® IP Communications solutions. It covers the distinct...

Tags: Business Case, Cisco Systems Inc., IP

Company: Cisco Systems
Date: May 2005
Cisco Systems
White Paper Fuse Your Business Processes With Your Portal This Oracle white paper explains how enterprise portals are enabling companies to integrate their disparate front-office CRM and back-office ERP applications. It highlights the features...

Tags: Business Operations, Software, Portals, Oracle Corp., Operational Planning

Company: Oracle
Date: September 2005
Oracle
Research Report Make IT Matter For Business Innovation Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its...

Tags: Information Technology, Innovation, Management, Strategy

Company: Forrester Research
Date: November 2005
Forrester Research
Resource Center SQL Server 2005 High-Availability Capabilities Information and data management changes rapidly. Every day, organizations find themselves managing more systems with increasing amounts of data. Users of enterprise applications require high...

Tags: Data Management, Databases, Enterprise Software, Hardware, Microsoft Corp.

Company: Microsoft
Date: November 2005
Microsoft
White Paper Executive Brief: Understand the varieties - and business value - of single sign-on Although many businesses are interested in single sign-on (SSO) because of the promise that it can simplify administration and enhance user experiences, there is more...

Tags: Authentication/Encryption, Security, Single Sign-on

Company: IBM
Date: August 2005
IBM

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