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White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update See how to lower costs and extract value faster with more responsive, interactive and intuitive business applications from WebSphere Portal Version 6.1.

Tags: Application Servers, Web 2.0, Web, Software, Portals

Sponsored by: IBM
Date: December 2008
IBM
White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Considering unified communications (UC) for your business? Discover the key to simplifying deployment, maximizing value and raising adoption company-wide.

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
Case Study With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction Learn how one company freed valuable customer data from its employees’ heads and hard drives, streamlining and automating its entire sales process.

Tags: Advertising & Promotion, Noble Trade, Microsoft Corp., Marketing, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast On-Demand Webcast: The New World of SharePoint Administration Gain the insight you need to prepare for SharePoint 2010 and get a head start on learning about all its powerful new management features.

Tags: Administration, Quest Software Inc., On-demand, Microsoft SharePoint, Managed Hosting

Sponsored by: Quest Software
Date: November 2009
Quest Software
White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
Showing items 41-80 of 721
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White Paper Tips to Build Your Email Address Database Research shows that the majority of organizations have email addresses for less than 10% of their postal files. So how do they level the playing...

Tags: E-mail, E-mail Address, FreshAddress, Online Communications

Company: FreshAddress
Date: December 2003
FreshAddress
White Paper The Emerging Trend to Sales and Marketing Intelligence, Part 1 Business and customer intelligence have largely been associated to application providers that couple ETL tools with high-powered analytical capabilities to help sales and marketing managers...

Tags: Marketing, Marketing Research, Sales, Sales Strategy

Company: Thomson
Date: August 2004
Thomson
Webcast Creating an Effective Email Marketing Campaign, A Series: Part Two of Two, Putting Sizzle in Your Email Marketing-Level 100 Are you looking for a way to market your business or product that is easy to prepare, inexpensive and immediate? E-mail marketing is an effective...

Tags: E-mail, Email Marketing, Marketing, Marketing Research, Microsoft List Builder

Company: Microsoft
Microsoft
Case Study Deloitte Improves Opportunity Management With Siebel Sales Deloitte provides strategy, operations, technology, and outsourcing consulting services for clients worldwide. The company first adopted Siebel Sales to improve its opportunity management process. At...

Tags: Business Operations, Deloitte LLP, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Siebel Systems
Siebel Systems
Webcast Maximizing User Adoption of Your Sales Force Automation Solution Watch this Siebel Web seminar replay discussing Siebel best practices to effectively address both internal and external challenges. You will learn how to: Maximize adoption...

Tags: Enterprise Software, Sales, Sales Force, Sales Force Automation (SFA), Sales Force Management

Company: Siebel Systems
Siebel Systems
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Webcast Leveraging Incentive Compensation Management to Maximize Sales Performance This webcast discusses how incentive compensation management strategically fits into and drives sales performance management. You will learn how to: Increase revenue by improving sales...

Tags: Incentive, Incentive Based Compensation, Sales, Sales Force Management, Sales Performance

Company: Siebel Systems
Siebel Systems
Webcast Consumer-Driven Trade Marketing: Improve Your Trade Marketing Return on Investment Watch this Web seminar discussing many commonly asked questions about the consumer goods sales force: Which of my promotions are profitable and drive volume? Which...

Tags: Finance, Sarbanes-Oxley, Sales Force Management, Sales, Roi/Tco

Company: Siebel Systems
Siebel Systems
White Paper Marketing Today - An Insiders' View With the ever-increasing intensity of business competition and the need to differentiate effectively in a crowded marketplace, marketing has become even more important. But as...

Tags: Hewlett-Packard Co., Marketing, Marketing Research

Company: Hewlett-Packard (HP)
Date: October 2004
Hewlett-Packard (HP)
White Paper Selecting the Right Channel Partners to Maximize Sales Impact Manufacturers must determine what their end-users actually do when purchasing and implementing solutions and then build balanced channel programs to serve them. Balanced programs provide...

Tags: Channel Partner, Management Challenge, Manufacturing, MarketStar, Sales

Company: MarketStar
Date: October 2004
MarketStar
White Paper Guided Selling: Enabling the Next Generation of Online Commerce with Rich Internet Applications A superior customer experience is essential at any customer touch point. Whether the channel to the customer is online or offline, each customer interaction affects...

Tags: Customer Experience, Macromedia Inc., Rich Internet Application

Company: Macromedia
Date: January 2005
Macromedia
Webcast Driving Revenue Growth Through Marketing and Sales Alignment Best Practices This webcast helps you to identify new sales opportunities and accelerate the sales cycles by aligning the objectives, personnel, and supporting processes of the company's...

Tags: Best Practice, Marketing, Revenue, Sales, Sales Force Management

Company: Siebel Systems
Siebel Systems
Webcast Extending Sales, Marketing, and Service Effectiveness With Hosted CRM Siebel CRM OnDemand is the most advanced hosted CRM solution available today. This webcast explains how Siebel CRM OnDemand can provide a new deployment option...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Company: Siebel Systems
Siebel Systems
White Paper B2B Customer Retention: Seven Strategies for Keeping Your Customers Business marketers have much to gain from retention marketing. Business customers tend to be fewer and more valuable - meaning you can't afford to lose...

Tags: B2B, E-business/E-Commerce, Internet, Management, Marketing

Company: Penton Media
Date: May 2005
Penton Media
White Paper Your Search Engine Optimization Strategy: Make Love, Not War When it comes to search engine optimization strategy, there are basically two camps - those who view search engines as adversaries to be conquered at...

Tags: Marketing, Marketing Research, Medium Blue, Search, Search Engine

Company: Medium Blue
Medium Blue
White Paper Automating the Complete Sales Cycle to Facilitate the Quote-to-Order Process: Evaluating the ROI of ChannelOnline ChannelOnline is a suite of powerful, Web-based sourcing, quoting, order management, and e-commerce tools for VARs to integrate and streamline every aspect of the sales...

Tags: ChannelOnline, CNET Channel, Finance, Managerial Accounting, ROI

Company: CNET Channel
Date: February 2005
CNET Channel
White Paper Four Great Revenue Strategies for Customer Service Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of...

Tags: Customer Relationship Management (CRM), Customer Service, Enterprise Software, Marketing, Product Marketing

Company: RightNow Technologies
Date: January 2005
RightNow Technologies
White Paper Vital Marketing: Ten Core Tactics to Improve Marketing Campaign Effectiveness and Efficiency Download this JupiterResearch report, sponsored by RightNow Technologies, to read about 10 core tactics you can use to boost the performance of your e-mail marketing...

Tags: Marketing, Marketing Research, RightNow Technologies

Company: RightNow Technologies
Date: February 2004
RightNow Technologies
White Paper Product Marketing Versus Product Management: An Overview and Comparison of Roles and Responsibilities Product Marketing and Product Management are two terms that are used in a variety of ways and definitions vary greatly across different companies. The easiest...

Tags: Marketing, Marketing Research, Product Marketing

Company: 280 Group
Date: October 2003
280 Group
Webcast Accelerate Marketing Effectiveness With Marketing Resource Management Today's marketing organizations must manage complex campaigns, multiple product launches, and coordinate with both external agencies and internal marketing teams. Ensuring that campaigns stay on...

Tags: Marketing, Marketing Research

Company: EMC
EMC
White Paper Focused Mobile Marketing The Nokia Local Marketing Solution is a unique solution providing significant benefits for the service operator. It offers an interesting and competitive alternative to marketing...

Tags: Advertising & Promotion, Manufacturing, Marketing, Mobile, Mobile Marketing

Company: Nokia
Date: February 2005
Nokia
White Paper Superior Customer Relationships: Best Practices of Eastman Kodak Co., Medrad Inc, and Fidelity Investment Services Most organizations in a given marketplace want close customer relationships and pursue these relationships using advanced technologies, refined and aligned processes, and well-trained people. Unfortunately,...

Tags: Advertising & Promotion, Software, Marketing, Management, Fidelity Investments

Company: APQC
APQC
White Paper Delivering the Total Experience: The Customer-Centric Store How can retailers create a more pleasurable and satisfying shopping experience that will meet the needs and demands of today's customers? The customer-centric store can...

Tags: Customer, Marketing, Product Marketing, Retail, Store

Company: IBM
Date: April 2005
IBM
Research Report Make IT Matter For Business Innovation Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its...

Tags: Information Technology, Innovation, Management, Strategy

Company: Forrester Research
Date: November 2005
Forrester Research
White Paper Chat and Cobrowse on the Web: Wow and Win Online Customers with Realtime Service and Support With more and more customer interactions moving online, it is hardly surprising that some businesses are no longer content with using the web for self-service...

Tags: Channel Management, Collaboration, Marketing, Web, Web-based Collaboration

Company: eGain Communications
eGain Communications
White Paper Executive Brief: Understand the varieties - and business value - of single sign-on Although many businesses are interested in single sign-on (SSO) because of the promise that it can simplify administration and enhance user experiences, there is more...

Tags: Authentication/Encryption, Security, Single Sign-on

Company: IBM
Date: August 2005
IBM
White Paper Discover Retail "Megatrends" For 2010 Empower consumers. Increase productivity. Profitably compete in a saturated market. Today, mid-sized retailers need powerful tools to conquer a turbulent environment. IBM can help with...

Tags: IBM Corp., Productivity, Retail

Company: IBM
Date: December 2004
IBM
White Paper Efficient ways to deliver compelling messages that drive sales Attract more customers in the face of growing competition while keeping costs down. IBM’s Dynamic Digital Merchandising Solution makes it quick and cost-effective to create,...

Tags: IBM Corp., Sales, Sales Strategy

Company: IBM
Date: February 2004
IBM
White Paper Improve your operating efficiency with data, pricing, and collaboration Today’s successful retailers are dramatically improving their operating efficiency. To do so, they need to consider three important tactics: 1) Leveraging customer demand data to...

Tags: Business Operations, Supplier, Software, Research & Development, Product Development

Company: IBM
IBM
White Paper Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how...

Tags: IBM Corp., Software, Retail Company, Retail, Performance

Company: IBM
Date: January 2005
IBM
White Paper Making the world a smaller place through video The advent of the electronic delivery of digital video has drastically altered the way we communicate. Training no longer has to be in person, students...

Tags: Consumer Electronics, Corporate Communications, Digital Media, Digital Video, IBM Corp.

Company: IBM
Date: May 2004
IBM
White Paper How retailers are improving store and employee productivity Ensuring store employees are well trained, armed with the right tools and information and always available to serve is not easy. But a consistent and...

Tags: IBM Corp., Internet, Networking, Portals, Retail

Company: IBM
IBM
White Paper Learn the secrets of competing with larger financial institutions It's tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help...

Tags: Bank, Financial, Financial Company, Financial Services, IBM Corp.

Company: IBM
Date: June 2004
IBM
White Paper Sales force automation: Technology for the traveling salesman When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the...

Tags: Customer Relationship Management (CRM), SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Company: IBM
Date: June 2004
IBM
White Paper Forecasting Demand: Monitoring Demand Leads to More Profitable Decision-Making Forecasting demand - instead of simply forecasting sales - can help retail executives compete in today's environment. It's true that sales forecasts drive many critical...

Tags: Decision-making, Forecasting, Monitoring, Sales, Sales Force Management

Company: Oracle
Date: August 2005
Oracle
Research Report IT Strategy Maps: A Tool For Strategic Alignment Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and...

Tags: Alignment, Forrester Research Inc., Information Technology, Management, Strategy

Company: Forrester Research
Date: November 2005
Forrester Research
Case Study NSI Plays to Sweet Spot of Opportunity: Managed Services for SMBs Managed services is an opportunity for IBM Business Partners in hot pursuit of growth and profitability through the small and medium-size business market. Growing more...

Tags: IBM Corp., It Services, Managed Services, Network Solutions Inc., Small And Medium Business

Company: IBM
IBM
White Paper Analytic Intelligence in Retail Every day, retail organizations ask two related questions: How can one maximize revenues from their product offerings, retail outlets and customer relationships? And how can...

Tags: Analytics, Business Intelligence, Data Management, Enterprise Software, Finance

Company: SAS Institute
Date: March 2005
SAS Institute
White Paper Marketing Optimization - An Introduction Companies today have to make difficult decisions about targeting the right customers with the right offers while staying within budget and channel capacities, and without...

Tags: Marketing, Marketing Research, Optimization, SAS Institute

Company: SAS Institute
Date: February 2005
SAS Institute
White Paper Channel Management: Build Stronger Partnerships for Stronger Profits The mySAP Customer Relationship Management (mySAP CRM) solution helps you leverage your partner relationships and empower channel partners so they can better market, sell to,...

Tags: Channel Management, Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP CRM

Company: SAP
Date: May 2005
SAP
White Paper Intelligent Document Delivery: Boosting Return on ERP Investments Did you know intelligent document automation technology has changed the definition of delivery? Learn how businesses increase return on investment in ERP systems by automating...

Tags: Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System, Investment

Company: Esker
Date: October 2005
Esker

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