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Empowerment as a Growth Strategy
See how empowering your customer-facing employees can help you achieve short-term goals plus lay the groundwork for sustainable growth.
Sponsored by: Oracle
Date: January 2009 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Take a closer look at a new breed of social applications that complement traditional CRM systems to help salespeople close more deals more quickly.
Sponsored by: Oracle
Date: August 2008 |
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Microsoft Online Services Business Value
Gain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
Sponsored by: Microsoft
Date: June 2009 |
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Differentiate Your Company with Complete CRM
Discover how to realize greater value from CRM, using it to better engage clients and employees, manage and analyze customer transactions, and more.
Sponsored by: Oracle
Date: January 2009 |
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Should Your Email Live In The Cloud? A Comparative Cost Analysis
Upgrading, switching, or adding email users? Take time to calculate your fully loaded on-premise costs and compare them to cloud-based alternatives.
Sponsored by: Google
Date: September 2009 |
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Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...
Sponsored by: Microsoft
Date: June 2009 |
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...
Sponsored by: Microsoft
Date: October 2007 |
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CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...
Sponsored by: Oracle
Date: August 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...
Sponsored by: Oracle
Date: August 2007 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...
Sponsored by: Oracle
Date: February 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...
Sponsored by: Oracle
Date: August 2008 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....
Sponsored by: Oracle
Date: January 2009 |
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Create Enduring Customer Relationships
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a...
Sponsored by: Oracle
Date: January 2009 |
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Working the Way Salespeople Work
While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices,...
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...
Sponsored by: Oracle
Date: January 2009 |
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Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...
Sponsored by: Microsoft
Date: June 2007 |
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Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...
Sponsored by: Microsoft
Date: January 2008 |
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Teachers Association Turns to Centralized Data Repository to Improve Member Service
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...
Sponsored by: Microsoft Tips
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company...
Sponsored by: Microsoft
Date: April 2008 |
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....
Sponsored by: Microsoft
Date: April 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...
Sponsored by: Microsoft
Date: April 2008 |
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NBA Basketball Team Scores With Sales Force Automation Tool
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...
Sponsored by: Microsoft
Date: April 2008 |
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Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...
Sponsored by: Microsoft
Date: August 2008 |
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...
Sponsored by: Microsoft
Date: April 2009 |
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Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
Join this informative and engaging tour of the features and benefits in the new version of Microsoft Dynamics CRM® 4.0. Microsoft Dynamics CRM offers you...
Sponsored by: Microsoft Tips
Date: March 2008 |
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Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team...
Sponsored by: Microsoft
Date: September 2008 |
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...
Sponsored by: Microsoft
Date: October 2008 |
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Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...
Sponsored by: Microsoft
Date: September 2008 |
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM - High 5 Sportswear Case Study
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...
Sponsored by: Microsoft
Date: May 2008 |
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Dynamics CRM Online High Five Sportswear Webcast
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management...
Sponsored by: Microsoft
Date: August 2008 |
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding...
Sponsored by: Microsoft
Date: September 2009 |
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Streamline Your Business with Innovative Tools
Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost...
Sponsored by: Citrix Online
Date: February 2009 |
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Defining the Great Customer Experience
Customer experience is the most powerful tool available today for distinguishing your company from competitors - each contact with the customer offers an opportunity for...
Sponsored by: Citrix Online
Date: January 2009 |
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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery with Microsoft Exchange Hosted Services
Catalina Marketing needed an easy and inexpensive communications disaster recovery plan for use in the event that a hurricane were to take out its Florida...
Sponsored by: Microsoft
Date: August 2007 |
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Establishing the business value of portal for telecommunications- business value assessment discussion
The market is shifting. In the 21st century, the telecommunications industry is much less distinct and much more intertwined with Media and IT. Market forces...
Sponsored by: IBM
Date: June 2009 |
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Using the Six Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately...
Sponsored by: Global Knowledge
Date: May 2008 |
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Negotiating with Authority
The act of negotiating has several aspects and definitions, including, the "art of the deal", "making the big sale", and "making the right decision", to...
Sponsored by: Global Knowledge
Date: August 2008 |
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The Performance Manager
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that...
Sponsored by: IBM
Date: February 2008 |
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- Showing items 1-40 of 720
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