 |
Streamline Your Business with Innovative Tools
Take a look at how these real-life companies of various sizes now use Web-based solutions to thrive even in today's tough economic times.
Sponsored by: Citrix Online
Date: February 2009 |
|
|
Driving IT Help Desk Efficiency with Customer-Centric Remote Support
Download this paper to learn why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce. (Citrix Online)
Sponsored by: Citrix Online
Date: October 2008 |
|
|
Balancing Customer Intimacy with Self-Sufficiency
Learn how to craft a well-rounded service strategy that includes self-service balanced with personalized and intimate support when appropriate.
Sponsored by: Citrix Online
Date: December 2008 |
|
 |
Forrester Best Practices: Improve IT Service Delivery and Support
Find out what industry watchdog Forrester has identified as five best practices for improving IT service delivery and support. (Citrix Online)
Sponsored by: Citrix Online
Date: May 2008 |
|
|
Defining the Great Customer Experience
What makes a great customer experience? Learn technology's role in creating, nurturing and strengthening customer relationships with every interaction.
Sponsored by: Citrix Online
Date: January 2009 |
|
- Showing items 41-80 of 233
- « Previous 40 | Next 40 »
 |
ERP Enables Growth for Biotech Instruments Maker
To streamline its customer service and other business processes, Coretech Holdings needed an ERP solution that would work with a number of legacy systems it...
Company: Exact Software
Date: June 2005 |
|
|
Wireless Physical Count Solution Helps Automotive Parts Supplier Double its Revenue
If you're looking for a warehouse management system that can capture real-time business data and improve the accuracy of your inventory reports, read this informative...
Company: Exact Software
Date: July 2005 |
|
|
Analyze This: The Bottom Line on Business Intelligence
In a recent Gartner EXP survey of 1,400 CIOs, business intelligence (BI) emerged as the respondents' top technology priority for 2006. To learn why, check...
Company: ZDNet
Date: April 2006 |
|
|
ROI Case Study: SAP R/3 - Seattle Public School District Seattle Public Schools is the largest school district in the state of Washington, and one of the top fifty school districts in the United States.... Company: Nucleus Research | Nucleus Research |
|
Leading Telecom Company Uses mySAP Supplier Relationship Management (mySAP SRM) to Create an E-Procurement System That Spans the Globe Ericsson is the world's leading supplier of mobile systems. Seeing an opportunity to cut costs, increase productivity, and streamline its business-support system landscape, the company... Company: SAP | 
|
| More Search Results Below | ||
 |
Topic Overview: Case Studies
Through their research, Forrester analysts speak with IT professionals and C-level executives across multiple markets and industries about technology and business issues. These companies share...
Company: Forrester Research
Date: April 2006 |
|
 |
Streamline your organization's process with this software installation checklist
To help your IT support department effectively manage the testing, approval, and installation of client software, we've created this software installation checklist. Download the form...
Company: TechRepublic
Date: January 2006 |
|
|
Vendor Questionnaire: Content Management Software
Content Management Software (CMS) works by using the scripting language and database combination to manage Web site content. This tool will help you select...
Company: TechRepublic
Date: November 2004 |
|
|
Software Purchase/Installation Approval Form
Our Software Purchase/Installation Approval Form provides help desk personnel with all of the information they need to purchase and install software for end users. This...
Company: TechRepublic
Date: November 2004 |
|
|
ERP selection criteria checklist
Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide...
Company: TechRepublic Pro
Date: May 2000 |
TechRepublic Pro |
|
Rate vendors and decision drivers with this interactive form
Need help prioritizing your project's needs as you evaluate vendor proposals? Download our Excel Vendor Rating Form to weigh your decision drivers--like costs, product warranty,...
Company: TechRepublic
Date: October 2001 |
|
|
A template for technical acquisitions
Download this template as a guide before you begin your next technology acquisition project. The template includes entries on a variety of acquisition process issues,...
Company: TechRepublic
Date: September 2002 |
|
|
QuickStart Guide: A primer on obtaining federal government contracts
TechRepublic offers this resource for bidding on contracts with the federal government. It lists the agencies to contact and explains the bidding process and how...
Company: TechRepublic
Date: July 2005 |
|
|
Trends in IT Compensation and Certifications - Summer 2006
This quarterly report offers a look at salaries for the top 25 IT jobs, organized by region. It also identifies the top certifications and in-depth...
Company: Global Knowledge
Date: May 2006 |
|
|
Analyzing Performance and Availability: Best Practices for Root-Cause Analysis and Triage
See how how you can use Mercury Business Availability Center to monitor performance and availability from an end-user perspective to improve your production triage and...
Company: Mercury Interactive
Date: April 2005 |
|
|
Mercury Real User Monitor: Proactively Managing the User's Quality of Experience and Accelerating Time-to-Resolution
Learn how Mercury Real User Monitor gives IT organizations the tools they need to deliver an outstanding user experience by proactively managing performance and identifying...
Company: Mercury Interactive
Date: January 2006 |
|
|
Touchpaper Flexible Working (Mobile and Home Workers) Survey
Working away from the office or at home is not unusual these days but the survey presented in this paper highlights a number of specific...
Company: Touchpaper Software
Date: November 2005 |
Touchpaper Software |
|
IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management
Many enterprises are developing business service management (BSM) strategies in an effort to better align their IT services with their overall business goals. This Forrester...
Company: FrontRange Solutions
Date: October 2005 |
|
|
Total Print Management: Helping to control today's complex printing environments
Don't deploy any new printers without first reading this informative white paper from Hewlett-Packard. It introduces a methodology known as Total Print Management (TPM) that...
Company: Hewlett-Packard (HP)
Date: October 2004 |
|
|
How to Control Printing and Imaging TCO
The first step in controlling printing and imaging TCO is to determine the TCO of your government agency's current imaging environment. To help you do...
Company: Hewlett-Packard (HP)
Date: March 2005 |
|
|
Just-in-Sequence Solution With SAP for Automotive Supports Leaner, More Cost-Effective Manufacturing Processes The Brose Group, a worldwide supplier to the automotive industry, is setting standards in Just-In-Sequence (JIS) production. Each component reaches the customer at the right... Company: SAP |
|
|
HP Case Study: EADS EADS is Europe's largest aeronautical company and the second largest in the world. It was formed in July 2000 through the merger of Germany's DaimlerChrysler... Company: Hewlett-Packard (HP) |
|
|
Vendor Reference Questionnaire: Display Devices
When it's time to contract with an outside vendor for IT solutions, you need an easy way to compare the relative merits and faults of...
Company: TechRepublic Pro
Date: December 2004 |
TechRepublic Pro |
|
TechRepublic Pro's Business Case Template: New Purchases
Justifying the cost of new hardware and software purchases can be difficult when budgets are tight. If your organization believes a major purchase is needed,...
Company: TechRepublic Pro
Date: March 2006 |
TechRepublic Pro |
|
Vendor Selection Checklist: Display Devices
Our Vendor Selection Checklist: Display Devices tool will help you assess the products and services available from various vendors so that your decisions are based...
Company: TechRepublic Pro
Date: December 2004 |
TechRepublic Pro |
|
The Short Guide to Changing IT jobs
Outsourced, laid off, or downsized. It's all the same when you are out of a job. Learn how to transition smoothly between jobs without...
Company: TechRepublic
Date: June 2008 |
|
|
Demystifying the PCI Data Security Standard for Service Providers
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...
Company: ComplyGuard Networks
Date: June 2006 |
|
|
Demystifying the PCI Data Security Standard for Merchants
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...
Company: ComplyGuard Networks
Date: July 2006 |
|
|
Data Services - Resilient, available and higher-value database servers as the foundation for Information On Demand
Learn how IBM Data Servers can provide you with: 1) a resilient and security-rich information management infrastructure that maximizes availability while minimizing planned outages; 2)...
Company: IBM
Date: October 2005 |
|
|
On Demand Event: SOA and Business Process Management: Better Together
Check out this on-demand Webcast from IBM to hear noted industry analyst Jasmine Noel describe the evolution of business process management (BPM) and its integration...
Company: IBM
Date: March 2006 |
|
|
Build vs. Buy: Hidden Costs of License Management Although at first it may seem the best solution, an in-house software licensing solution can quickly become outdated and unusable as the enterprise and industry... Company: SafeNet | 
|
 |
Experience the benefits of Information On Demand--Open the Information Management Door What's behind the door? An interactive tour of resources and information based on industry expertise and today's critical information challenges.Register and enter a landscape of... Company: IBM |
|
|
How Findability Can Drive Business Growth
Patrica Seybold Group identifies trends early enough to make a difference. Bridge the gap between information need and ability to make decisions. How can you...
Company: IBM
Date: April 2006 |
|
|
Download Savvion's Free Business Process Modeling Software The first step in improving your business processes is to articulate precisely where bottlenecks exist, and the most efficient way to do that is by... Company: Savvion | 
|
|
TechRepublic's IT Hardware and Software Purchasing Policy
Your IT Budget is tight. You want to get the most bang for your IT buck. That's where the IT Hardware and Software Purchasing Policy...
Company: TechRepublic Pro
Date: July 2006 |
TechRepublic Pro |
|
Transforming the Procurement Organization for a New Era
What organizational changes are necessary to transform procurement? It is becoming clear that the rigid, hierarchical organizational structure of the past must give way to...
Company: Oracle
Date: April 2006 |
|
|
Measuring the Performance of the Information Technology Function Many executives look at IT as a commodity, so it's important that IT teams differentiate themselves through cost-cutting measures and improved value to the organization.APQC... Company: APQC | 
|
|
Managing Your Total Cost of Ownership
Understanding the value of an IT investment can be a real challenge. That's why SAP, in collaboration with the Americas' SAP Users' Group (ASUG), developed...
Company: SAP
Date: January 2006 |
|
|
Making the Case for Integrated Processes
Corporate leaders have begun to realize that they can achieve significant benefits, both quantitative and qualitative, by leveraging integrated business processes. But what are integrated...
Company: SAP
Date: January 2006 |
|
|
Measuring the Performance of the Logistics Function APQC has developed 43 standard measures that organizations can use to benchmark their performance in logistics. The major processes logistics departments perform are measured to... Company: APQC |
|
- Showing items 41-80 of 233
- « Previous 40 | Next 40 »
Related Categories:
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Upcoming Webcasts
Upcoming Webcasts from leading IT vendors
- Wednesday, 12/2/20091 PM ET / 10 AM PTIs Your Enterprise Architected for 2010?Sybase
- Thursday, 12/3/20092 PM ET / 11 AM PTLCC International on 3 Reasons to Consider GoogleGoogle
- Friday, 12/4/20091 PM ET / 10 AM PT5 Strategies to Increase Your Cold Calling EffectivenessCitrix + GoToMeeting
- Tuesday, 12/8/20092:30 PM ET | 11:30 AM PT Get Control over SaaS Application AccessTriCipher + VeriSign
- Wednesday, 12/9/200912 PM ET | 9 AM PT Enhanced Availability in a Virtual Data Center Dell EqualLogic
- Thursday, 12/10/20092 PM ET / 11 AM PTSaving 70% with Google Apps over Microsoft Exchange with Mattson Technology Google
- Thursday, 12/10/20091 PM ET / 10 AM PTHigh Performance Workstations that Rock for Engineering and Entertainment!TechRepublic
- Wednesday, 12/16/20092 PM ET / 11 AM PTWeb Attacks: How Hackers Create and Spread MalwareSophos
- Wednesday, 12/16/200911 AM ET | 8 AM PTProcess Improvement is Everyone's BusinessLombardi
Most Useful
Content rated "Most Useful" by our users
- Find out which content has been rated most useful by you, the user! - We've tallied up the votes over the past 90 days and here is a collection of the titles that were rated as the "Most Useful," along with their ratings...
Submit a Paper
Get your content listed in our directory!
- Our directory is the largest library of vendor-supplied technical content on the Web. It's also the first place IT decision makers turn when researching technology solutions. Our members are already finding your competitors' papers here -- shouldn't they find yours, too? It's FREE so click here and submit your white paper, case study, data sheet, research report, or other document today!
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
-
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study
