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White Paper Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands Looking for a fast payback? Spend just 10 minutes with this free online ROI tool and see how a simple technology refresh can save you...

Tags: Corporate Communications, Tool, Roi/Tco, Productivity, Marketing

Sponsored by: IBM
Date: November 2009
IBM
White Paper Extreme Savings: Cutting Costs with WAN Optimization Download this paper to discover how businesses of all sizes realized a return on wide-area data services investment in just a few months through Extreme...

Tags: Information Technology, Management, Networking, Optimization, Riverbed Technology Inc.

Sponsored by: Riverbed
Date: March 2009
Riverbed
White Paper Microsoft Online Services Business Value Gain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.

Tags: Cloud Computing, Information Technology, License Management, Managed Hosting, Management

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Survive major interruptions to your Exchange environment--and improve its resiliency and availability--with a real-time data replication solution.

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper Seven Tips for Profiting from Lean Times with CRM Competitors distracted by today's economy? Seize the opportunity to streamline and turbo-charge your sales process with a best-in-class CRM solution.

Tags: Advertising & Promotion, On-demand, Marketing, Managed Hosting, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
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White Paper Microsoft Online Services Business Value This white paper describes the value of world-class, on-demand services that are provided by an industry leader, includes example cost savings for a typical deployment,...

Tags: Cloud Computing, Information Technology, License Management, Managed Hosting, Management

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands Spend 10 minutes with free JDE ROI Tool and see how you can save thousands with a JD Edwards technology refresh. The tool lets you:identify...

Tags: Corporate Communications, Tool, Roi/Tco, Productivity, Marketing

Sponsored by: IBM
Date: November 2009
IBM
Webcast On Demand Webcast: A Smarter way to Successful SOA - Information as a trusted strategic asset Implementation roadblocks cause some SOA projects to fall short of delivering expected ROI. Join the Webcast and see how IBM® data services, data abstraction and...

Tags: Asset, Web Services, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: April 2009
IBM
White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper It's All About the Salesperson: Taking Advantage of Web 2.0 Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...

Tags: Advertising & Promotion, Web, Social Networking, Sales Strategy, Sales Force Management

Sponsored by: Oracle
Date: August 2008
Oracle
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White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper CRM Media - Best Practices: Software-as-a-Service As companies get used to outsourcing at least some of their IT infrastructure to SaaS vendors, the number of SaaS offerings will expand even further....

Tags: Best Practice, Cloud Computing, CRM, Emerging Technologies, Managed Hosting

Sponsored by: Oracle
Date: December 2008
Oracle
White Paper Web 2.0 and Sales Process Management This report discusses how Web 2.0 systems and applications can support management of sales processes.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Five Steps to Successful IT Consolidation Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects...

Tags: Data Centers, Data Management, Hardware, Information Technology, IT Consolidation

Sponsored by: Riverbed
Date: March 2009
Riverbed
White Paper An In-Depth Look at ROI In this economy, as IT budgets remain flat or get reduced, doing more with the infrastructure you have has never been more important. But is...

Tags: Finance, Management, Managerial Accounting, Riverbed Technology Inc., ROI

Sponsored by: Riverbed
Date: January 2009
Riverbed
Webcast Webcast: Calculated Risk: Inside the Billion-Dollar 'Gut' of Goldman Sachs While competitors were still betting big on mortgage-backed securities, Goldman Sachs began betting against such derivatives at the start of 2007, even though this was...

Tags: Business Structures, Strategy, Robert Arvanitis, Personal Finance, Management

Sponsored by: ZDNet
Date: February 2009
ZDNet
Webcast Forrester Best Practices: Improve IT Service Delivery and Support Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend...

Tags: Best Practice, Forrester Research Inc., Information Technology, IT Help Desk, Management

Sponsored by: Citrix Online
Date: May 2008
Citrix Online
White Paper Balancing Customer Intimacy with Self-Sufficiency Self-service continues to rock the support world because it drastically frees up representatives' time and reduces expenses. But are there hidden costs of self-service? This...

Tags: Citrix Systems Inc., Management, Self-service, Strategy

Sponsored by: Citrix Online
Date: December 2008
Citrix Online
White Paper Driving IT Help Desk Efficiency with Customer-Centric Remote Support The IT help desk is a high-stress environment - and sometimes it can feel downright chaotic. While the obvious objective is to resolve technical issues,...

Tags: Citrix Systems Inc., Information Technology, Remote Administration, Remote Support

Sponsored by: Citrix Online
Date: October 2008
Citrix Online
White Paper Systems Management in Education: A Best Practice Guide This white paper outlines best practices for IT professionals in K-12 schools and higher education environments. Based on real-life experiences at school districts and colleges,...

Tags: Best Practice, Education, IT Professional, Kace, Systems Management

Sponsored by: KACE
Date: November 2008
KACE
White Paper Systems Management Buyers Guide For Medium Enterprises Medium enterprises continue to struggle in their efforts to find and deploy an effective systems management solution scaled to their needs. KACE has developed this...

Tags: It Services, Kace, Network Administration, Networking, Systems Management

Sponsored by: KACE
Date: December 2008
KACE
Resource Center The Similarities Between a Cloud Forest and Cloud Computing Nature is extremely efficient in it's use of a cloud forest. Likewise, Cloud Computing is an extremely efficient use of computing resources. It...

Tags: Cloud Computing, Hardware, Information Technology, Intel Corp., Management

Sponsored by: Intel
Date: October 2009
Intel
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...

Tags: CRM, Team, Software, SFA, Sales Strategy

Sponsored by: Microsoft
Date: April 2008
Microsoft
Training Microsoft Labcast On-Demand: Dynamics CRM 4.0 Microsoft Dynamics© CRM 4.0 is a fully integrated customer relationship management (CRM) system that enables you to quickly and easily create and maintain a clear...

Tags: Advertising & Promotion, Sales Strategy, Sales, On-demand, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: July 2008
Microsoft
White Paper Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: April 2009
Microsoft
White Paper Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: July 2008
Microsoft
Webcast New Frontiers for CRM Data For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Make Enterprise Architecture part of your business fabric Enterprise Architecture (EA), which is a comprehensive perspective of an enterprise's processes, information and IT assets can serve as an elixir for the efficiency of...

Tags: Enterprise Architecture, Management, Strategy

Sponsored by: Infosys Technologies
Date: December 2007
Infosys Technologies
White Paper Inside Outside: Making Enterprise Architecture work Once an organization has adopted Enterprise Architecture (EA), making the most of it can be a challenge. This paper discusses how an enterprise can optimally...

Tags: Enterprise Architecture, Infosys Technologies Ltd., Management, Strategy

Sponsored by: Infosys Technologies
Date: October 2009
Infosys Technologies
White Paper Panic slowly. Integrated disaster response and built-in business continuity This paper offers insight to the CIO who is facing increased responsibility for the business and financial consequences of systems downtime. IBM's point of view...

Tags: Business Continuity, Data Management, Disaster Planning, Disaster Recovery, IBM Corp.

Sponsored by: IBM
Date: September 2006
IBM
White Paper The why behind going green. Midsize companies speak. This white paper presents the results of a study conducted by Info-Tech Research Group and sponsored by IBM. More than 1,000 IT professionals in midsize...

Tags: IBM Corp.

Sponsored by: IBM
Date: July 2009
IBM
White Paper How can today's CIO make the biggest impact on their organization? Learn more here We listened to more than 2500 CIOs worldwide, including 158 CIOs from midsize firms. Those discussions showed us the demands on CIOs are changing,...

Tags: CIO, Finance, Leadership, Management, Managerial Accounting

Sponsored by: IBM
Date: October 2009
IBM
White Paper Flexible IT contains costs, boosts efficiency Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to...

Tags: IBM Corp., Information Technology, Management, Strategy

Sponsored by: IBM
Date: October 2009
IBM
White Paper Branch Office Modernization Best Practices using the Microsoft Core Infrastructure Optimization Model For large organizations whose IT infrastructure includes supporting branch offices or sites, ensuring that the branch infrastructure is optimized can be a key factor in...

Tags: Best Practice, Information Technology, IT Infrastructure, Management, Microsoft Corp.

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry....

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
White Paper Increase IT flexibility with IBM WebSphere ESB software This executive brief describes two major IBM initiatives that directly affect the way businesses can use their IT resources to their best advantage. It discusses...

Tags: Enterprise Service Bus, Strategy, Software, Service-Oriented Architecture (SOA), Middleware

Sponsored by: IBM
Date: December 2005
IBM
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address...

Tags: Global Knowledge, Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It...

Tags: Business Operations, Global Knowledge, It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Top 10 Reasons Why TCP Is Reliable In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit...

Tags: Global Knowledge, Networking, TCP, Tcp/Ip

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper An Introduction to Windows Server 2008 Server Manager Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and...

Tags: Console, Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White Paper The Executive Guide to Business Analyst and Project Management Terminology Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field,...

Tags: Business Analysis, It Operations, It service Management, Management, Project Management

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White Paper The new face of IT service management In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton — an IT advisory firm...

Tags: Business Development, Information Technology, IT Service Management, Management, Strategy

Sponsored by: IBM
Date: April 2007
IBM
White Paper Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network When preparing to conduct a site survey for a Cisco wireless LAN (WLAN) installation, follow the Cisco network design methodology. Cisco's Prepare, Plan, Design, Implement,...

Tags: Cisco Systems Inc., Wireless Network, Wireless LANs, Wireless, Wi-Fi

Sponsored by: Global Knowledge
Date: December 2007
Global Knowledge
White Paper Windows Server 2008: What To Expect Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When they hear that a new version of Windows Server is coming out,...

Tags: Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2008

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge

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