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Defining the Great Customer Experience
What makes a great customer experience? Learn technology's role in creating, nurturing and strengthening customer relationships with every interaction.
Sponsored by: Citrix Online
Date: January 2009 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
See how one company strengthened customer service by leveraging the superior workflow and multi-tenancy capabilities of Microsoft Dynamics CRM 4.0.
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics: Overcoming Your Company's Growing Pains
Is your company having trouble keeping up with its rapid growth? Learn how to hurdle common technological obstacles that stand in the way of success.
Sponsored by: Microsoft
Date: August 2008 |
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Live Webcast: High Performance Workstations that Rock for Engineering and Entertainment!
Take a close look at two demanding workstation environments and see what's truly possible with the right hardware, service, support, and scalability.
Sponsored by: TechRepublic
Date: November 2009 |
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Microsoft Dynamics: Welding Different Companies into a Business Powerhouse
Feeling growing pains at your company due to a merger or acquition? Overcome common technological obstacles that stand in the way of your success.
Sponsored by: Microsoft
Date: August 2008 |
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Windows Activation Technologies in Windows 7
Software piracy is one of the most significant problems facing the software industry globally. It not only has an impact on the global economy but...
Sponsored by: Microsoft
Date: November 2009 |
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Smarter Products - The Building Blocks for a Smarter Planet
Businesses are delivering a new generation of smarter products that are increasingly instrumented, interconnected and intelligent - enabled through software. Integration of software...
Sponsored by: IBM
Date: May 2009 |
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Stanley Case Study - Solutions Provider Improves Productivity With Flexible Implementation Methodology
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With...
Sponsored by: Microsoft
Date: June 2007 |
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Microsoft Dynamics: Bringing your Business Systems Up To Date
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the...
Sponsored by: Microsoft
Date: August 2008 |
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Microsoft Dynamics: Welding Different Companies into a Business Powerhouse
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the...
Sponsored by: Microsoft
Date: August 2008 |
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Microsoft Dynamics: Overcoming Your Company's Growing Pains
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the...
Sponsored by: Microsoft
Date: August 2008 |
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Introduction to Requirements: Critical Details That Make or Break a Project
Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the...
Sponsored by: Global Knowledge
Date: June 2007 |
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The Executive Guide to Business Analyst and Project Management Terminology
Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field,...
Sponsored by: Global Knowledge
Date: November 2007 |
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Establishing the Requirements Baseline
Did you know that problems with Requirements have been shown to contribute to as much as 25% of project failures? In this On Demand Web...
Sponsored by: Global Knowledge
Date: January 2008 |
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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know
In December 2008, The Project Management Institute (PMI®) released the 4th edition version of A Guide to the Project Management Body of Knowledge® (PMBOK® Guide),...
Sponsored by: Global Knowledge
Date: February 2009 |
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What Every IT Manager Needs To Know About Project Management
Any framework or tool is only as good as the people who use it. Adopting project management practices will make the work of effectively managing...
Sponsored by: Global Knowledge
Date: May 2009 |
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What Is Formal Project Management and Who Needs It?
Over the past 15 years, project management as a profession has migrated from construction and manufacturing into virtually all other business sectors, including the IT...
Sponsored by: Global Knowledge
Date: August 2009 |
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Automate performance testing to predict system behavior and improve application performance
Learn how the Diagnose and Tune iterative phases go beyond measuring system performance and take load testing to another level. Here, the focus is on...
Sponsored by: Hewlett-Packard (HP)
Date: May 2007 |
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Best Practices for Implementing Automated Functional Testing Solutions
This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes...
Sponsored by: Hewlett-Packard (HP)
Date: May 2007 |
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Developing Something for Nothing with SQL Server
When looking for no-cost software development solutions, does "free" always mean "free?" Is the free solution scalable? What about support? How long will it be...
Sponsored by: Quest Software
Date: October 2009 |
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Creating the Work Breakdown Structure
The Work Breakdown Structure (WBS) is the foundation for project planning and control. It is the connecting point for work and cost estimates, schedule information,...
Company: Artemis Management Systems
Date: June 2000 |
Artemis Management Systems |
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Managing Mixed DSDM and Waterfall Projects For the majority of the White Paper, it is assumed that DSDM is the method of choice for the project but that there are parts... Company: DSDM Consortium | DSDM Consortium |
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Successfully Implementing a Global Applications Outsourcing Strategy
Explore the key strategies for offshore outsourcing success and learn how to address the continued shortage of IT professionals. Syntel shares its latest insight on...
Company: Syntel
Date: September 2001 |
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The Case for the Full-Function Project Office The time has come for an implementation of a full-function Project Office in all enterprises that deliver projects. The benefits unquestionably outweigh the costs. This... Company: The Business Forum | The Business Forum |
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Software Risk Management
This paper presents a holistic vision of the risk-basedmethodologies for Software Risk Management (SRM) developed at theSoftware Engineering Institute (SEI). SRM methodologies address the entirelife...
Company: Carnegie Mellon Software Engineering Institute
Date: March 2001 |
Carnegie Mellon Software Engineering Institute |
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Deployment of Telecommunications Networks A telecommunications network is the combination of numerous network elements that are required to support voice, data, or video services in local or long-distance applications.... Company: International Engineering Consortium | International Engineering Consortium |
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Project Estimation The CS/10,000 project estimation tool suite allows you to generate, manage, and validate estimates of effort for a wide variety of projects. The estimation method... Company: Client/Server Connection | Client/Server Connection |
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Structuring Use Cases with Goals
Use cases are wonderful but confusing. People, when asked to write them, do not know what to include or how to structure them. There is...
Company: Humans and Technology
Date: February 2000 |
Humans and Technology |
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When is SOAP a Good Idea in a Project SOAP is basically an XML marshalling mechanism for RPC calls. It doesn't specify a transport although it is most commonly used with HTTP. It could... Company: The Middleware Company | The Middleware Company |
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Techniques for Project Initiation (Part Two: Project Strategies) Once the project manager has outlined the objectives and considered the constraints for the project, it's time to initiate the development of the project strategy.... Company: Scitor | Scitor |
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Techniques for Project Initiation (Part Five: Project Milestone Schedules) The development of the WBS and other structures does not necessarily occur all at once. During the project initiation process, the WBS is initiated and... Company: Scitor | Scitor |
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Does Your Company Need a CPO? (a Case for the Central Project Office and a Chief Project Officer) Project Management is one of the fastest growing, widely recognized trends of the last decade. Its recent popularity can be seen in many quarters. Over... Company: Scitor | Scitor |
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Project Budgeting - Five Steps to Success
Budget activities are usually a facility manager's least favorite task. They are time consuming and difficult, but unavoidable. More importantly, your financial skills may determine...
Company: FMLink Group
Date: February 2000 |
FMLink Group |
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Trends in Project Management This paper covers the history of project management systems and software and the trends of the project management software industry. What has come before, and... Company: Heuristic Management Systems | Heuristic Management Systems |
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Implementing Modern Project Management
Ian Koenig is a long-standing member of the Project Mangement Institute and the author of this paper on the issues surrounding implementing a modern project...
Company: Heuristic Management Systems
Date: May 1997 |
Heuristic Management Systems |
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What is a Project and When is a Project Manager Needed?
Most people view a project as a designated set of tasks needed to accomplish a particular goal. Using those criteria, many of the things that...
Company: Comprehensive Consulting Solutions
Date: March 2001 |
Comprehensive Consulting Solutions |
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Requirements Management Practices for Developers
The goal of this paper is to illustrate the important requirements management role developers play on successful software project teams. Additionally, the paper will provide...
Company: IBM
Date: May 2002 |
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Using the IBM Rational Unified Process for Small Projects: Expanding Upon eXtreme Programming
The Rational Unified Process or RUP is a complete software development process framework that comes with several out-of-the-box instances. This white paper describes how to...
Company: IBM
Date: August 2003 |
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Planning a Project with the IBM Rational Unified Process
This white paper, written for project managers and software development managers who are about to embark on the process of planning for a software development...
Company: IBM
Date: August 2003 |
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Project Portfolio Management With SAP With hundreds or perhaps thousands of projects running at the same time, how can you ensure that you're using resources appropriately and that you're getting... Company: SAP | 
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Unicenter Job Management Adapter Release 3.2 for SAP Unicenter Job Management Adapter 3.2 for SAP (Unicenter JM Adapter 3.2 for SAP) integrates CA job scheduling engines with the SAP Computer Center Management System... Company: CA (Computer Associates) | 
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Administering Your Enterprise Project Management Solution - Level 300 Microsoft Project Server 2003 provides many powerful tools to control features and data enterprise users need. This session explains using some of the key new... Company: Microsoft |
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Tips and Tricks for Success With Microsoft Office Project-Level 200 Can you be using Microsoft Office Project more effectively? Be sure your project plan is right for the project you are managing, the results you... Company: Microsoft |
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Pcubed's Six Sigma Solution Six Sigma projects promise exceptional improvements to your business operations. These improvements can only be realized if these projects are managed effectively with a minimum... Company: Microsoft |
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Microsoft Axapta Dimensional Inventory-Level 100 Taking advantage of a multi-dimensional inventory system can have a tremendous positive impact on your business. In this webcast, we will show you how Microsoft... Company: Microsoft |
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