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White Paper Improving the Links Between IT and Consumer Service See how listening to customers to identify problems benefits IT, while also helping your entire company drive improvements and seize new opportunities.

Tags: Information Technology, Management, Strategy

Sponsored by: SkillSoft
Date: January 2008
SkillSoft
White Paper Overcoming Order Management Challenges to Improve Customer Service with SAP® Solutions Improve your company's responsiveness--and enhance customer service--by putting a strong order management strategy in place at your organization.

Tags: Customer Relationship Management (CRM), Customer Service, Enterprise Software, Esker S.A., Marketing

Sponsored by: Esker
Date: May 2009
Esker
White Paper BPM and SOA: Better Together This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...

Tags: BPM, Strategy, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: October 2009
IBM
Resource Center 5 Essential Strategies for Making the Right First Impression Make the best use of your hard-earned time with corporate decision makers with these proven sales strategies for creating a great first impression.

Tags: Citrix Systems Inc., E-books, Management, Personal Technology, Sales

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Webcast Solving the Fax-to-Order Problem Discover how you can create success with a platform that goes beyond fax to bring visibility, control and accessibility to every order processed.

Tags: Archiving, Business Intelligence, Data Management, Enterprise Software, Esker S.A.

Sponsored by: Esker
Date: May 2009
Esker
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White Paper Automating Complete PO Document Packages for Procure-to-Pay Performance with ERP Systems Intelligent automation technology offers businesses the ability to eliminate the inefficiencies of manual document management within the purchasing process, including automated bundling of purchasing document...

Tags: Document Management, Software, Managerial Accounting, Finance, Esker S.A.

Sponsored by: Esker
Date: September 2008
Esker
White Paper Overcoming Order Management Challenges to Improve Customer Service with SAP® Solutions Businesses today recognize that they must deliver outstanding customer service in order to acquire new customers and retain existing ones. Companies need to eliminate non-value-added...

Tags: Customer Relationship Management (CRM), Customer Service, Enterprise Software, Esker S.A., Marketing

Sponsored by: Esker
Date: May 2009
Esker
White Paper Demonstrate Accountability for Your Analytical Assets Throughout Your Organization If you use data mining or rules-based models to make key decisions, you may need to explain the basis for these decisions to satisfy compliance...

Tags: Accountability, Regulatory Compliance, Policies And Procedures, Operational Planning, Human Resources

Sponsored by: SPSS
Date: June 2009
SPSS
White Paper Containing the Cost of Enterprise Databases while Boosting their Flexibility and Availability: Sybase ASE Cluster Edition It is time for enterprises to radically rethink the way they deploy databases and look for technology that will help them find an affordable path...

Tags: Data Management, Databases, Enterprise Software, Software, Sybase Adaptive Server Enterprise

Sponsored by: Sybase
Date: September 2009
Sybase
White Paper Drive Business Processes: Achieving the "Last Mile" of Business Productivity The key to helping businesses become more agile and productive in the global economy is to empower individual workers—giving them tools that improve efficiency and...

Tags: Business Process, Business Productivity, Collaboration, Last Mile, Management

Sponsored by: Microsoft
Date: March 2007
Microsoft
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White Paper Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five critical success...

Tags: Financial Services, Marketing, Microsoft Corp., Product Marketing

Sponsored by: Microsoft
Date: January 2006
Microsoft
Webcast Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM Join Microsoft, Peppers & Rogers, and the Portland Trail Blazers for an on-demand webcast and learn how you can create customer relationships by using Microsoft...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: March 2008
Microsoft
Webcast Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100) Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics® CRM offers you innovative ways to access this powerful relationship...

Tags: Marketing, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Product Marketing

Sponsored by: Microsoft
Date: February 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0 Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United...

Tags: High-performance, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Sales

Sponsored by: Microsoft Tips
Date: January 2008
Microsoft Tips
Case Study Culver's Improves Operations With Microsoft Business Intelligence Solution Culver Franchising Systems, Inc. (CFSI) owns eight Culver's restaurants and franchises 373 others. Getting information to make decisions involved highly manual reporting processes that bogged...

Tags: Business Intelligence, Software, RedPrairie, Pricing, Microsoft Corp.

Sponsored by: Microsoft
Date: September 2009
Microsoft
Case Study Efficient Operations Help the American Red Cross Succeed in Its Mission In the face of a more difficult funding environment, the Greater Cleveland Chapter of the American Red Cross needed to lower overhead while maintaining its...

Tags: American Red Cross, Microsoft Corp., Microsoft Dynamics, Staffing

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper Where's Wi-Fi Waldo? A White Paper on Location-Based Services Learn how to locate your mobile assets on a digitized version of your floor plan using Cisco's Wireless Control System (WCS), controller-based access points, Cisco...

Tags: Asset, Wi-Fi, Security, RFID, Operational Planning

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper Dell Asset Recovery Services Dell delivers peace of mind with comprehensive asset recovery and data security services.

Tags: Asset, Asset Management, Business Operations, Data Security, Dell Computer Corp.

Sponsored by: Dell
Date: January 2008
Dell
Presentation Welcome to the Microsoft Dynamics CRM Online Video Gallery Microsoft Dynamics® CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions...

Tags: Corporate Communications, Software, Sales Strategy, Sales, Online Video

Sponsored by: Microsoft
Date: January 2008
Microsoft
Case Study Microsoft Dynamics - Total Case Study Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.

Tags: Microsoft Corp., Microsoft Dynamics, Sales, Sales Force, Sales Force Management

Sponsored by: Microsoft
Date: August 2008
Microsoft
Training Demo: Maximo Transportation Demo IBM Maximo for Transportation helps you take a strategic role in how you manage the performance of your transportation assets. In this demo you'll see...

Tags: Asset, Asset Management, Business Operations, Human Resources, IBM Corp.

Sponsored by: IBM
Date: August 2009
IBM
Webcast Dynamics CRM Data Reduction Systems Webcast Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction...

Tags: Advertising & Promotion, Strategy, Software, Microsoft Dynamics CRM, Microsoft Dynamics

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Microsoft Dynamics Software-plus-Services: Bringing it all together The software-plus-services approach from Microsoft combines the best aspects of client software, on-premise servers, and services delivered over the Internet. Learn how Microsoft Dynamics business...

Tags: Business Operations, Internet, Management, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: June 2008
Microsoft
White Paper Control Costs with Flexible Processes - A Must-Read Business Brief for Growing Companies You know as much as anyone about the challenges faced by midsize companies.There are always competitors with deeper pockets, customers demanding more for less, and...

Tags: Business, Channel Management, Flexibility, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper ONE Oracle News for Midsize Organizations - Issue 04 Midsize companies have their size and agility on their side. To make the most of your agility advantage against larger competitors, streamlining your processes is...

Tags: Financial Services, Oracle Corp.

Sponsored by: Oracle
Date: September 2009
Oracle
White Paper Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies When CEOs, CFOs and CIOs of mid-sized companies face the prospect of transitioning to a top-tier enterprise application system, one of the most problematic issues...

Tags: Enterprise Application, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Managing Risk & Uncertainty - An Executive's Guide to Integrated Bus Planning A time of unprecedented market volatility and competition calls for a new business strategy. Integrated business planning can help you keep your finger on the...

Tags: Business Operations, Business Planning, Market Volatility, Operational Planning, Oracle Corp.

Sponsored by: Oracle
Date: September 2009
Oracle
White Paper The Store: The Last Mile in Delivering Customer-Centricity Learn how leading retailers are anticipating and responding to consumer demand where the rubber meets the road: inside the store. In today's competitive business climate,...

Tags: Last Mile, Oracle Corp., Retail, Retail Company

Sponsored by: Oracle
Date: July 2009
Oracle
White Paper Successfully Implementing a Global Applications Outsourcing Strategy Explore the key strategies for offshore outsourcing success and learn how to address the continued shortage of IT professionals. Syntel shares its latest insight on...

Tags: Business Operations, It Operations, Offshore Outsourcing, Outsourcing, Outsourcing & Subcontracting

Company: Syntel
Date: September 2001
Syntel
White Paper Next Generation Supply Chain Strategic Planning Technology and Applications What is supply chain strategic planning? Its not execution, and its not re-engineering. It is strategic decision-making and business-planning by forward-thinking companies. Operational supply chain...

Tags: Enterprise Software, Management, Software, Strategic Planning, Strategy

Company: Montgomery Research
Date: April 2000
Montgomery Research
White Paper The First Steps to Achieving Effective Inventory Control Want to stay in total control of your inventory? Find out how in The First Steps to Achieving Effective Inventory Control. This informative guide will...

Tags: Inventory Control, Management, Microsoft Corp., Strategic Planning, Strategy

Company: Microsoft
Date: December 2002
Microsoft
Case Study PeopleSoft helps Verizon for Enterprise System Management Verizon Wireless needed to quickly roll out its PeopleSoft HRMS and Financials systems to hit the ground running. PeopleSoft Global Services provided the expertise and...

Tags: Enterprise Systems Management, Human Resources, Organizational Structure, PeopleSoft Inc., Verizon Communications Inc.

Company: PeopleSoft
PeopleSoft
White Paper Managing Economic Profit Across the Value Chain A recent report reveals that the two most pressing issues for companies are to reduce overall supply chain costs and to collaborate more effectively with...

Tags: Channel Management, Enterprise Software, Marketing, SAS Institute, Software

Company: SAS Institute
Date: June 2003
SAS Institute
Case Study Merial, a Leading Veterinary Pharmaceutical Company, Selects World-Class System Merial, a world leader in animal health pharmaceuticals needed a computer system that would transcend the borders of the countries in which it operates. Diversity...

Tags: Computer System, Microsoft Corp., Pharmaceutical Company, Productivity

Company: Microsoft
Microsoft
White Paper Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage Over the last decade, a powerful mandate for sustained business productivity has emerged: to design, alter, and combine products and services to profitably and efficiently...

Tags: Competitive Advantage, Supply Chain, Strategy, Software, SAP AG

Company: SAP
Date: June 2003
SAP
White Paper Ten Steps for Building a Collaborative Supply Chain PSC has created Supplicons, ten easy to understand steps that describe how to build a collaborative supply chain. Each steps uses a graphical icon to...

Tags: Enterprise Software, PSC Group, Software, Supply Chain, Supply Chain Management (SCM)

Company: PSC Group
Date: May 2004
PSC Group
White Paper Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1 This paper aims at providing information on mySAP Supply Chain Management (mySAP SCM), which facilitates seamless integration with all mySAP.com solutions, including mySAP Supplier Relationship...

Tags: Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP SCM, SAP AG

Company: SAP
Date: May 2002
SAP
White Paper Planning With mySAP Supply Chain Management With mySAP Supply Chain Management (mySAP SCM), enterprises can manage the complex flow of information that is at the heart of a dynamic, adaptive supply...

Tags: Enterprise Software, mySAP, mySAP SCM, SCM, Software

Company: SAP
Date: December 2001
SAP
White Paper SAP SCM 4.0: Transform, Adapt, Win This paper provides an over view of mySAP Supply Chain Management (mySAP SCM 4.0). SAP helps companies transform their current supply chains into adaptive supply...

Tags: Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP SCM, SAP AG

Company: SAP
Date: May 2003
SAP
White Paper Supply Chain Management: Bringing Savings to Telecom It is a widely accepted fact that in order for a company to remain competitive, it must effectively manage the value chain that connects the...

Tags: Avotus, Telecommunications, Telecom & Utilities, Supply Chain Management (SCM), Supply Chain

Company: Avotus
Avotus
Case Study mySAP Supply Chain Management at L'Oreal Germany GARNIER, a consumer products division of L'Oreal Germany, improved customer service by assuming responsibility for merchandise planning, demand forecasting, warehouse replenishment, and optimal allocation of...

Tags: Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP SCM, SAP AG

Company: SAP
SAP
White Paper Efficiency Cure: Finding Cost Savings in Healthcare Administration Improved financial, human resources and supply-chain management systems can all help healthcare providers squeeze efficiencies out of administration. The savings generated can be channeled into...

Tags: Administration, Supply Chain Management (SCM), Software, SCM, Human Resources

Company: Oracle
Date: March 2004
Oracle
Case Study Mobilising the Value Chain With Mobile Supply Chain Management Schenker AG, based in Essen, Germany, is one of the world's leading logistics and shipping service providers. Schenker turns new technological developments into concrete advantages...

Tags: Enterprise Software, Mobile, SCM, SCM Mobile Data Entry, Software

Company: SAP
SAP
Case Study mySAP Supply Chain Management at Marico Marico Industries, Ltd. is a leading India-based consumer goods company. In order to achieve sustained profitable growth, given market factors and the need to maintain...

Tags: Customer Relationship Management (CRM), Enterprise Software, mySAP, mySAP SCM, SCM

Company: SAP
SAP
White Paper Financial Supply Chain Management With SAP Financial supply chain management is the most effective approach to optimize working capital levels, streamline accounts receivable processes, and eliminate excess costs linked to payments....

Tags: Finance, Financial, Financial Accounting, Financial Supply Chain Management, Managerial Accounting

Company: SAP
Date: November 2004
SAP

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