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NBA Basketball Team Scores With Sales Force Automation Tool
Read why the Portland Trail Blazers chose Microsoft Dynamics CRM to help handle ticket sales for over 40 home games plus 250 other events each...
Sponsored by: Microsoft
Date: April 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
Read how one tourism agency gained greater visibility into workers' activities, tying them more closely to results to better monitor strategic initiatives.
Sponsored by: Microsoft
Date: April 2008 |
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
Find out how one executive search firm slashed time spent on administrative tasks by 25 percent, plus enhanced interactions with clients and candidates.
Sponsored by: Microsoft
Date: April 2008 |
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Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
Learn innovative ways to access Microsoft Dynamics CRM 4.0 to respond more quickly to customer demands and increase customer satisfaction.
Sponsored by: Microsoft
Date: April 2008 |
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
Follow one company's search for a CRM solution to help them more effectively coordinate across numerous accounts with multiple sales opportunities.
Sponsored by: Microsoft
Date: April 2008 |
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- Showing items 41-80 of 242
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Successful CRM: Turning Customer Loyalty into Profitability
In this white paper, you'll learn why listening to the voice of the customer is so crucial to CRM success--and how genuine customer loyalty impacts...
Company: RightNow Technologies
Date: October 2004 |
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Sales Analytics: Driving Sales Effectiveness and Increased Results Learn how to get more from your SFA system in this white paper from Siebel Systems. Find out how enhancing your system with analytics can... Company: Siebel Systems | 
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Automating the Complete Sales Cycle to Facilitate the Quote-to-Order Process: Evaluating the ROI of ChannelOnline
ChannelOnline is a suite of powerful, Web-based sourcing, quoting, order management, and e-commerce tools for VARs to integrate and streamline every aspect of the sales...
Company: CNET Channel
Date: February 2005 |
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Adapting your business to the mobile world
The mobile workforce is increasing. Providing your employees with real time communications can make you more responsive to customers needs, more competitive and open to...
Company: IBM
Date: June 2004 |
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What your CRM investment can do for you Information--it can take your business right to the top. But only if you know how to use it correctly. If sales doesn't know what customer... Company: IBM |
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Sales force automation: Technology for the traveling salesman
When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the...
Company: IBM
Date: June 2004 |
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IDC Perspectives on Migrating to IP Telephony
IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this...
Company: Avaya
Date: August 2004 |
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SAP Consolidation Simplifies Sales for Harman Pro Group
Like many modern businesses, the Harman Professional Group is made up of several smaller, geographically separated companies, each of which was running discrete and disparate...
Company: Hewlett-Packard (HP)
Date: October 2005 |
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Using Mobile Technology to Bring Manufacturers and Retailers Together This case study spotlights how ECRM, a leader in the conference management industry, is using mobile technology as a collaboration tool for the manufacturers and... Company: Gateway | 
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Mobilize Your Sales Force Salespeople on the road need quick and easy access to the customer information that helps them close deals. Wireless CRM deployments are increasing adoption of... Company: BlackBerry | 
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Mobilize Your Field Force Field forces are among the most productive targets for enterprise mobility. These time-critical jobs benefit from more efficient communication and enhanced productivity delivered by wireless... Company: BlackBerry |
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Customers Want Live, Speedy Support
EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated...
Company: Forrester Research
Date: January 2006 |
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Pepsi Leverages SQL Anywhere Powered Solution to Sell More Effectively The Pepsi Bottling Group is the world's largest manufacturer, seller and distributor of Pepsi-Cola beverages - some of the world's most recognized consumer brands. PBG... Company: Sybase | 
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BlackBerry and mWholesaler Make Financial Sales Team More Competitive To maximize sales effectiveness in the field, Essex Corporation wanted to offer their wholesalers a simple, more direct data access solution. The current approach involved... Company: BlackBerry |
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Integration Appliances: The Fastest Track to Master Data Management
Learn how Integration Appliance technology greatly simplifies, accelerates, and reduces the cost of Master Data Management (MDM). This white paper details where integration appliances fit...
Company: Cast Iron Systems
Date: January 2006 |
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Deliver Application Integration Projects in Days
Complete more application integration projects by delivering in days what used to take months of custom programming. This white paper details how an appliance-based approach...
Company: Cast Iron Systems
Date: January 2006 |
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Simplifying Secure File Transfer: Selecting a Best-in-Class File Transfer Management Solution
While secure FTP solutions enable good point-to-point delivery of files, they are no longer sufficient to support the growing number of business processes that rely...
Company: Coviant Software
Date: February 2006 |
Coviant Software |
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dm-drogerie breaks through the performance barrier with DS8100
dm-drogerie needed to respond to the need for faster business intelligence while reducing costs. The company implemented an IBM TotalStorage DS8100 storage system linked via...
Company: IBM
Date: January 2006 |
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Leading German shoe retailer steps into the mobile world with WebSphere technology
German shoe retailer Ludwig Görtz needed to provide a simple, secure and stable connection between its central systems and mobile devices. With IBM business partner...
Company: IBM
Date: January 2006 |
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Work Together More Efficiently with Extended ERP
This white paper from Exact Software explains how an extended enterprise resource planning (ERP) system can benefit your small or medium-sized company. It highlights the...
Company: Exact Software
Date: February 2006 |
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Modernizing policy administration in the life insurance industry
Most life insurance providers use policy administration systems to handle their applications, policy changes, anniversary processing, and other business-critical functions. But many of today's policy...
Company: IBM
Date: January 2006 |
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Power your Service Oriented Architecture with an Enterprise Service Bus
The majority of businesses today are focused on making their IT systems more responsive to changing business demands. However, traditional application interfaces are expensive to...
Company: IBM
Date: September 2005 |
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WebSphere Portal: An On-Ramp to a Service-Oriented Architecture
This webcast reviews the key concepts of how WebSphere Portal v5.1 enables a Service Oriented Architecture (SOA) with role-based process portals that deliver business processes...
Company: IBM
Date: July 2005 |
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Essential CRM Pack
Is your mind made up on CRM. Free CRM Resource Kit Download.In a recent survey* over 50% of companies stated that they now use a...
Company: Sage
Date: April 2006 |
Sage |
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Andrew Corporation: The mySAP Customer Relationship Management Application Unifies Customer Tracking and Sales Pipelines
After acquiring eight companies, Andrew Corporation found itself with disparate customer-tracking systems that couldn't communicate with each other and didn't provide a global view of...
Company: SAP
Date: March 2006 |
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Best Practices for Mobile Application Architectures
Mobile solutions can be built in many different ways, used on many different devices, operate over many different networks, and integrate with many different back-end...
Company: iAnywhere Solutions (Sybase)
Date: May 2006 |
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Performance Report: Accelerating Oracle E-Business with Application Delivery Technology
If you're serious about improving the performance of your Oracle applications, download this report from Tata Consultancy Services. It details the results of tests it...
Company: Citrix Systems
Date: April 2005 |
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Economics in the On Demand World
IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing economy, to...
Company: IBM
Date: March 2006 |
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Sales Force Automation Pack
The Sales Force Automation Pack includes four Excel workbooks: the Gap Analysis Report, the Vendor Selection Checklist, the Vendor Reference Questionnaire, and the Financial Scenario...
Company: TechRepublic Pro
Date: June 2005 |
TechRepublic Pro |
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How Findability Can Drive Business Growth
Patrica Seybold Group identifies trends early enough to make a difference. Bridge the gap between information need and ability to make decisions. How can you...
Company: IBM
Date: April 2006 |
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Customer Relationship Management (CRM): A Comparative Study
This paper surveys the marketing executives of the top companies in Spain with more than 100 million euros on net sales and reports the status...
Company: Complutensian University of Madrid
Date: September 2004 |
Complutensian University of Madrid |
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Kelly Services Connects Sales Network Across 27 Countries and Five Continents With Salesforce Kelly Services needed central repository to share sales information between branch managers, sales representatives, and recruiters and wanted to standardize processes to better identify &... Company: Salesforce.com | Salesforce.com |
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Knowledge Management: The Power of Leveraging Information
Companies are discovering that a Knowledge Management System (KMS) has grown from a "Nice to have" concept, to a "Must have" asset in customer facing...
Company: Soffront Software
Date: October 2005 |
Soffront Software |
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How to Increase Marketing Efficiency to Gain and Retain Customers
Marketing departments in mid-sized businesses face a myriad of challenges such as how to target customers more efficiently, and increase one-to-one communications with customers. Today's...
Company: Soffront Software
Date: March 2005 |
Soffront Software |
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Team Level Analysis of Sales Force Automation: The Missing Link?
Contemporary sales organizations utilize teams to seamlessly complete sequential discrete steps in the sales process. The Sales Force Automation (SFA) research to date, has primarily...
Company: Curtin University of Technology
Date: May 2006 |
Curtin University of Technology |
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Supporting Sales Representatives on the Move: A Study of the Information Needs of Pharmaceutical Sales Representatives
The purpose of the study explain in this paper is to understand the nature of the challenges that sales representatives face as a result of...
Company: Turku Centre for Computer Science
Date: June 2005 |
Turku Centre for Computer Science |
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Achieving Sales Effectiveness With Sales Workflow Management: Increasing Revenue and Reducing Costs by Managing Sales Process and Content
Organizations must think broadly about sales effectiveness and reach beyond the CRM/SFA systems to encompass best practices in people, process, technology, and information domains. Resolving...
Company: Customers Incorporated
Date: April 2006 |
Customers Incorporated |
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Case Study: Sales Force Automation With PocketPC A Global 2000 crop protection company needed a faster and more efficient way of collecting sales related information from their national network of distributors. The... Company: Eastridge Technology | Eastridge Technology |
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Case Study: Excel to InfoPath Conversion for Field Sales One of the leading beverage producers and suppliers in the United States was struggling to maintain and update their field sales reporting system that was... Company: Eastridge Technology | Eastridge Technology |
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BlackBerry Increases Customer Service for Corporate Real Estate Company For more than 45 years, J.J. Barnicke Limited has been a leading North American, independently owned commercial real estate firm with offices in more than... Company: Research In Motion |
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- Showing items 41-80 of 242
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