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It's All About the Salesperson: Taking Advantage of Web 2.0
Take a closer look at a new breed of social applications that complement traditional CRM systems to help salespeople close more deals more quickly.
Sponsored by: Oracle
Date: August 2008 |
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Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
To survive today’s economy, retailers must innovate to serve customers more effectively using tightly integrated CRM software suites. Read why.
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
See how empowering your customer-facing employees can help you achieve short-term goals plus lay the groundwork for sustainable growth.
Sponsored by: Oracle
Date: January 2009 |
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BPM and SOA: Better Together
This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...
Sponsored by: IBM
Date: October 2009 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
See how to buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can help overcome user reluctance and...
Sponsored by: Oracle
Date: February 2008 |
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- Showing items 41-80 of 1446
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company...
Sponsored by: Microsoft
Date: April 2008 |
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. The firm's staffers used eight different tools...
Sponsored by: Microsoft
Date: June 2008 |
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....
Sponsored by: Microsoft
Date: April 2008 |
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...
Sponsored by: Microsoft
Date: April 2008 |
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...
Sponsored by: Microsoft
Date: April 2008 |
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Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage
As an executive-search consultancy, Lure Executive Services seeks to deliver high value. Employees interview client companies to learn about their businesses and goals. They also...
Sponsored by: Microsoft
Date: April 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...
Sponsored by: Microsoft
Date: April 2008 |
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NBA Basketball Team Scores With Sales Force Automation Tool
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to...
Sponsored by: Microsoft
Date: June 2008 |
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Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)
Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...
Sponsored by: Microsoft
Date: September 2008 |
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Microsoft Labcast On-Demand: Dynamics CRM 4.0
Microsoft Dynamics© CRM 4.0 is a fully integrated customer relationship management (CRM) system that enables you to quickly and easily create and maintain a clear...
Sponsored by: Microsoft
Date: July 2008 |
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Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management System
Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can...
Sponsored by: Microsoft
Date: February 2009 |
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Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...
Sponsored by: Microsoft
Date: August 2008 |
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Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management...
Sponsored by: Microsoft
Date: July 2008 |
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Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...
Sponsored by: Microsoft
Date: March 2009 |
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Dynamics Webcast: How to Choose Between Hosted and On-Premise Customer Relationship Management
Customer relationship management (CRM) is a company-wide business strategy focused on improving interactions with customers. Microsoft gives you the power of choice with both on-premise...
Sponsored by: Microsoft
Date: April 2009 |
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...
Sponsored by: Microsoft
Date: April 2009 |
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Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
Join this informative and engaging tour of the features and benefits in the new version of Microsoft Dynamics CRM® 4.0. Microsoft Dynamics CRM offers you...
Sponsored by: Microsoft Tips
Date: March 2008 |
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Pfizer Australia - CRM Package Boosts Tendering Capabilities for Pharmaceuticals Distributor
Pfizer Australia is a major supplier of medicines and medical products to Australia's hospitals and healthcare groups. When the company's biggest customers put major contracts...
Sponsored by: Microsoft
Date: June 2009 |
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Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention
Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the...
Sponsored by: Microsoft
Date: May 2009 |
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Welcome to the Microsoft Dynamics CRM Online Video Gallery
Microsoft Dynamics® CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions...
Sponsored by: Microsoft
Date: January 2008 |
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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team...
Sponsored by: Microsoft
Date: September 2008 |
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Microsoft Dynamics Webcast: Transforming Customer Service into a Strategic Asset
What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical...
Sponsored by: Microsoft
Date: February 2008 |
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Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...
Sponsored by: Microsoft
Date: July 2008 |
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...
Sponsored by: Microsoft
Date: October 2008 |
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Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply...
Sponsored by: Microsoft
Date: August 2009 |
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer...
Sponsored by: Microsoft
Date: April 2008 |
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High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live
JBMRA—Sperry Van Ness Institutional (JBMRA) specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office...
Sponsored by: Microsoft
Date: August 2009 |
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Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...
Sponsored by: Microsoft
Date: September 2008 |
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
This white paper describes how to use EFS with the Microsoft Dynamics® CRM clients for Outlook Compatibility Update on a computer running Microsoft Dynamics CRM...
Sponsored by: Microsoft
Date: June 2007 |
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Microsoft Dynamics CRM - Leicester City Football Club Video Case Study
Leicester City Football Club is a championship football club, having just received promotion from League 1. One of the big areas of concern for the...
Sponsored by: Microsoft
Date: January 2009 |
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Microsoft Dynamics CRM - Chill Factore Video Case Study
Chill Factore is an indoor snow venue in northwest England modeled after Alpine resorts. Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases,...
Sponsored by: Microsoft
Date: January 2009 |
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Microsoft Dynamics CRM - Sports Organizations Video Case Study
Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are....
Sponsored by: Microsoft
Date: January 2009 |
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...
Sponsored by: Microsoft
Date: April 2008 |
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Peppers & Rogers - Sales and Marketing: The New Power Couple
This session features Martha Rogers of Peppers & Rogers, who speaks about the trends, best practices, and competitive advantages of the customer-centric enterprise.
Sponsored by: Microsoft
Date: December 2008 |
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Dynamics Collaborative Contact Center Demo
Optimize communications with Microsoft Dynamics® and the Collaborative Contact Center.
Sponsored by: Microsoft
Date: August 2009 |
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Microsoft Dynamics CRM - High 5 Sportswear Case Study
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...
Sponsored by: Microsoft
Date: May 2008 |
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Dynamics CRM Online High Five Sportswear Webcast
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management...
Sponsored by: Microsoft
Date: August 2008 |
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Microsoft Dynamics - Total Case Study
Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.
Sponsored by: Microsoft
Date: August 2008 |
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- Showing items 41-80 of 1446
- « Previous 40 | Next 40 »
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