On TechRepublic: Five super-secret features in Windows 7
BNET Business Network:
BNET
TechRepublic
ZDNet
White Paper Be there without going there: Web conferencing speeds connections without the costs of travel Face-to-face meetings can get expensive and time-consuming. Find out what benefits assembling a virtual crowd can provide.

Tags: Channel Management, Emerging Technologies, Internet, Marketing, Software As A Service (SaaS)

Sponsored by: IBM
Date: July 2009
IBM
White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update See how to lower costs and extract value faster with more responsive, interactive and intuitive business applications from WebSphere Portal Version 6.1.

Tags: Application Servers, Web 2.0, Web, Software, Portals

Sponsored by: IBM
Date: December 2008
IBM
White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Considering unified communications (UC) for your business? Discover the key to simplifying deployment, maximizing value and raising adoption company-wide.

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
White Paper Building Reliable IP Telephony Systems Download this white paper for a comprehensive look at IP telephony systems, including issues related to availability and considerations for selecting a VoIP system. (ShoreTel)

Tags: IP, Telephony, Telecommunications, Telecom & Utilities, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
Showing items 41-80 of 2475
« Previous 40  |  Next 40 »
Show only:
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...

Tags: Candidate, Office Suites, Microsoft Outlook, Microsoft Office, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage As an executive-search consultancy, Lure Executive Services seeks to deliver high value. Employees interview client companies to learn about their businesses and goals. They also...

Tags: Competitive Advantage, Consultancy, Management, Microsoft Corp., Networking

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...

Tags: CRM, Team, Software, SFA, Sales Strategy

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100) Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: June 2008
Microsoft
More Search Results Below
Training Microsoft Labcast On-Demand: Dynamics CRM 4.0 Microsoft Dynamics© CRM 4.0 is a fully integrated customer relationship management (CRM) system that enables you to quickly and easily create and maintain a clear...

Tags: Advertising & Promotion, Sales Strategy, Sales, On-demand, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: July 2008
Microsoft
Case Study Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Nikon Corp.

Sponsored by: Microsoft
Date: August 2008
Microsoft
Case Study Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management...

Tags: Advertising & Promotion, Salesforce.com Inc., Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: July 2008
Microsoft
Download Dynamics Webcast: How to Choose Between Hosted and On-Premise Customer Relationship Management Customer relationship management (CRM) is a company-wide business strategy focused on improving interactions with customers. Microsoft gives you the power of choice with both on-premise...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2009
Microsoft
White Paper Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: April 2009
Microsoft
Webcast Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100) Join this informative and engaging tour of the features and benefits in the new version of Microsoft Dynamics CRM® 4.0. Microsoft Dynamics CRM offers you...

Tags: Advertising & Promotion, Software, Sales, Microsoft Dynamics CRM, Microsoft Dynamics

Sponsored by: Microsoft Tips
Date: March 2008
Microsoft Tips
Case Study Pfizer Australia - CRM Package Boosts Tendering Capabilities for Pharmaceuticals Distributor Pfizer Australia is a major supplier of medicines and medical products to Australia's hospitals and healthcare groups. When the company's biggest customers put major contracts...

Tags: Benefits, Pricing, Pfizer Inc., Pfizer Australia, Microsoft Corp.

Sponsored by: Microsoft
Date: June 2009
Microsoft
Case Study Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the...

Tags: Bank, Banking, Customer Satisfaction, Financial Services, Microsoft Corp.

Sponsored by: Microsoft
Date: May 2009
Microsoft
Presentation Welcome to the Microsoft Dynamics CRM Online Video Gallery Microsoft Dynamics® CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions...

Tags: Corporate Communications, Software, Sales Strategy, Sales, Online Video

Sponsored by: Microsoft
Date: January 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100) Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team...

Tags: Connected Corp., Microsoft Corp., Microsoft Dynamics, Sales, Sales Force

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...

Tags: Advertising & Promotion, Sales Team, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Microsoft
Date: October 2008
Microsoft
Case Study High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live JBMRA—Sperry Van Ness Institutional (JBMRA) specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office...

Tags: Advertising & Promotion, Sales, Real Estate, Microsoft Dynamics CRM, Microsoft Dynamics

Sponsored by: Microsoft
Date: August 2009
Microsoft
Case Study Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...

Tags: Advertising & Promotion, ATI Technologies Inc., CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional This white paper describes how to use EFS with the Microsoft Dynamics® CRM clients for Outlook Compatibility Update on a computer running Microsoft Dynamics CRM...

Tags: Advertising & Promotion, Office Suites, Microsoft Windows XP Professional, Microsoft Windows XP, Microsoft Windows

Sponsored by: Microsoft
Date: June 2007
Microsoft
Webcast Microsoft Dynamics CRM - Leicester City Football Club Video Case Study Leicester City Football Club is a championship football club, having just received promotion from League 1. One of the big areas of concern for the...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: January 2009
Microsoft
Webcast Microsoft Dynamics CRM - Sports Organizations Video Case Study Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are....

Tags: Advertising & Promotion, Software, Sales Strategy, Sales Force Management, Sales

Sponsored by: Microsoft
Date: January 2009
Microsoft
White Paper Improving Sales Productivity: An Opportunity for Sales and IT Leadership The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...

Tags: Information Technology, Sales, Sales Force Management, Sales Strategy, Sales Team

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Peppers & Rogers - Sales and Marketing: The New Power Couple This session features Martha Rogers of Peppers & Rogers, who speaks about the trends, best practices, and competitive advantages of the customer-centric enterprise.

Tags: Management, Marketing, Marketing Research, Microsoft Corp., Sales

Sponsored by: Microsoft
Date: December 2008
Microsoft
White Paper Microsoft Dynamics CRM - High 5 Sportswear Case Study High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case Study Microsoft Dynamics - Total Case Study Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.

Tags: Microsoft Corp., Microsoft Dynamics, Sales, Sales Force, Sales Force Management

Sponsored by: Microsoft
Date: August 2008
Microsoft
Webcast Dynamics CRM Data Reduction Systems Webcast Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction...

Tags: Advertising & Promotion, Strategy, Software, Microsoft Dynamics CRM, Microsoft Dynamics

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Microsoft Dynamics Software-plus-Services: Bringing it all together The software-plus-services approach from Microsoft combines the best aspects of client software, on-premise servers, and services delivered over the Internet. Learn how Microsoft Dynamics business...

Tags: Business Operations, Internet, Management, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: June 2008
Microsoft
White Paper Coating Excellence International - Manuafacturer Gains Real-Time Production Data, Reduces Licensing Costs by 15 Percent Coating Excellence International (CEI) manufactures high-quality, flexible-packaging products using environmentally friendly practices. To continue to enhance its quality and efficiency, CEI needed to provide its...

Tags: Coating Excellence International, Software, Productivity, Microsoft SQL Server 2008, Microsoft Dynamics

Sponsored by: Microsoft
Date: May 2009
Microsoft
Case Study Microsoft Dynamics CRM Scalability Benchmark Executive Summary Download the Executive Summary to learn more about how Microsoft Dynamics CRM delivered a new CRM industry scalability benchmark record and redefined the price-performance equation...

Tags: CRM, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Scalability

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Optimizing and Maintaining Microsoft Dynamics CRM 4.0 This white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations.

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Performance Management

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Developing ISV Applications using Microsoft Dynamics CRM 4.0 Microsoft Dynamics CRM supports a wide range of business applications with the essentials required for building, delivering, and maintaining these applications in a multi-tenant SaaS...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: May 2008
Microsoft
White Paper The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Drive Business Processes: Achieving the "Last Mile" of Business Productivity The key to helping businesses become more agile and productive in the global economy is to empower individual workers—giving them tools that improve efficiency and...

Tags: Business Process, Business Productivity, Collaboration, Last Mile, Management

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five critical success...

Tags: Financial Services, Marketing, Microsoft Corp., Product Marketing

Sponsored by: Microsoft
Date: January 2006
Microsoft
Case Study Efficient Operations Help the American Red Cross Succeed in Its Mission In the face of a more difficult funding environment, the Greater Cleveland Chapter of the American Red Cross needed to lower overhead while maintaining its...

Tags: American Red Cross, Microsoft Corp., Microsoft Dynamics, Staffing

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper Balancing Customer Intimacy with Self-Sufficiency Self-service continues to rock the support world because it drastically frees up representatives' time and reduces expenses. But are there hidden costs of self-service? This...

Tags: Citrix Systems Inc., Management, Self-service, Strategy

Sponsored by: Citrix Online
Date: December 2008
Citrix Online
White Paper Driving IT Help Desk Efficiency with Customer-Centric Remote Support The IT help desk is a high-stress environment - and sometimes it can feel downright chaotic. While the obvious objective is to resolve technical issues,...

Tags: Citrix Systems Inc., Information Technology, Remote Administration, Remote Support

Sponsored by: Citrix Online
Date: October 2008
Citrix Online
White Paper Streamline Your Business with Innovative Tools Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost...

Tags: Channel Management, Tool, Streamline, Remote Administration, Remote Access

Sponsored by: Citrix Online
Date: February 2009
Citrix Online
White Paper Containing the Cost of Enterprise Databases while Boosting their Flexibility and Availability: Sybase ASE Cluster Edition It is time for enterprises to radically rethink the way they deploy databases and look for technology that will help them find an affordable path...

Tags: Data Management, Databases, Enterprise Software, Software, Sybase Adaptive Server Enterprise

Sponsored by: Sybase
Date: September 2009
Sybase
Case Study Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...

Tags: Finance, Financing Startups, Microsoft Corp., Retail, Retail Company

Sponsored by: Microsoft
Date: June 2009
Microsoft

Showing items 41-80 of 2475
« Previous 40  |  Next 40 »
advertisement
Click Here

Related Categories:


Upcoming Webcasts

Upcoming Webcasts from leading IT vendors

More Upcoming and Recent Events »

Most Useful

Content rated "Most Useful" by our users

Submit a Paper

Get your content listed in our directory!

Featured Training Courses

advertisement

Meet Doc

  • Here to help you with your Document Management Needs
  • Doc is an enigma. Born to a Russian ballerina and a German electrical engineer, he grew up in various locations in the United States. He’s seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone.
  • To learn more about this mysterious figure check out his blog on ZDNet and his Workspace on TechRepublic. You’ll be glad you did.
  • Produced by
    ZDNet and

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).