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Ingersoll Rand Increases Business Agility With Microsoft Online Services
Find out where Ingersoll-Rand turned when it needed technologies to optimize its infrastructure and address challenges to improve its business.
Sponsored by: Microsoft
Date: May 2009 |
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Choosing the Best CRM for Your Organization
Get tips for evaluating CRM systems for their functionality, ease of integration, customization features, and cost. (Oracle)
Sponsored by: Oracle
Date: August 2007 |
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BPM and SOA: Better Together
This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...
Sponsored by: IBM
Date: October 2009 |
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Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
To survive today’s economy, retailers must innovate to serve customers more effectively using tightly integrated CRM software suites. Read why.
Sponsored by: Oracle
Date: January 2009 |
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See Through Your Systems Complexity
Consolidate and simplify management of your systems across complex, distributed IT environments with a proven, end-to-end monitoring solution.
Sponsored by: Mainline Information Systems
Date: January 2009 |
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Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...
Sponsored by: Microsoft
Date: June 2009 |
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Ingersoll Rand Increases Business Agility With Microsoft Online Services
Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufacturing and assembly operations in 29 plants in the United States;...
Sponsored by: Microsoft
Date: May 2009 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...
Sponsored by: Oracle
Date: January 2009 |
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Create Enduring Customer Relationships
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a...
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...
Sponsored by: Oracle
Date: January 2009 |
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CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...
Sponsored by: Oracle
Date: August 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...
Sponsored by: Oracle
Date: August 2007 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...
Sponsored by: Oracle
Date: February 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...
Sponsored by: Oracle
Date: August 2008 |
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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...
Sponsored by: Oracle
Date: August 2008 |
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Oracle CRM on Demand eBook
Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...
Sponsored by: Oracle
Date: November 2008 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....
Sponsored by: Oracle
Date: January 2009 |
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Social CRM Comes of Age
Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer...
Sponsored by: Oracle
Date: January 2009 |
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Working the Way Salespeople Work
While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices,...
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...
Sponsored by: Oracle
Date: January 2009 |
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Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
The global retail industry is now moving towards the attainment of total immersive shopping experience (ISE) abilities — integratedcustomer relationship management (CRM) software suites —...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...
Sponsored by: Oracle
Date: January 2009 |
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Volume Activation Operations Guide
Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process. This document provides operational guidance for Volume Licensing customers who have deployed...
Sponsored by: Microsoft
Date: June 2009 |
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See Through Your Systems Complexity
IBM Tivoli Monitoring is a powerful solution designed to consolidate and simplify systems monitoring and management across complex, distributed environments. Hundreds of integrated best practices...
Sponsored by: Mainline Information Systems
Date: January 2009 |
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BPM and SOA: Better Together
SOA standards, such as Web Services, make information resources and task automation applications available yet loosely integrated for process designers to use and reuse at...
Sponsored by: IBM
Date: October 2009 |
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Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...
Sponsored by: Microsoft
Date: April 2007 |
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Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...
Sponsored by: Microsoft
Date: September 2007 |
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Teachers Association Turns to Centralized Data Repository to Improve Member Service
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...
Sponsored by: Microsoft Tips
Date: April 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company...
Sponsored by: Microsoft
Date: April 2008 |
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. The firm's staffers used eight different tools...
Sponsored by: Microsoft
Date: June 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...
Sponsored by: Microsoft
Date: April 2008 |
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Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)
Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...
Sponsored by: Microsoft
Date: September 2008 |
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Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management System
Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can...
Sponsored by: Microsoft
Date: February 2009 |
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Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...
Sponsored by: Microsoft
Date: March 2009 |
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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics Webcast: Transforming Customer Service into a Strategic Asset
What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical...
Sponsored by: Microsoft
Date: February 2008 |
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Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...
Sponsored by: Microsoft
Date: July 2008 |
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Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply...
Sponsored by: Microsoft
Date: August 2009 |
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM - Chill Factore Video Case Study
Chill Factore is an indoor snow venue in northwest England modeled after Alpine resorts. Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases,...
Sponsored by: Microsoft
Date: January 2009 |
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Dynamics Collaborative Contact Center Demo
Optimize communications with Microsoft Dynamics® and the Collaborative Contact Center.
Sponsored by: Microsoft
Date: August 2009 |
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Dynamics CRM Online High Five Sportswear Webcast
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management...
Sponsored by: Microsoft
Date: August 2008 |
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Business Success - Microsoft Dynamics CRM Online Customer Showcase
Read the following stories to see how businesses have achieved consistent and measureable improvement in their everydaybusiness processes in marketing, sales and customer service through...
Sponsored by: Microsoft
Date: December 2008 |
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- Showing items 1-40 of 2482
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