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White Paper Whitepaper:Intelligent Data Management with Dell Product Group Read about IDM, a new concept that makes it easier and more affordable to manage and leverage your company's data throughout its lifecycle.

Tags: Asset Management, Storage, Software, Quality, Operational Planning

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Inside Outside: Making Enterprise Architecture work Tap the full potential of Enterprise Architecture to ensure governance, while also taking your business to the next level of operational efficiency.

Tags: Enterprise Architecture, Infosys Technologies Ltd., Management, Strategy

Sponsored by: Infosys Technologies
Date: October 2009
Infosys Technologies
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Microsoft Online Services Business Value Gain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.

Tags: Cloud Computing, Information Technology, License Management, Managed Hosting, Management

Sponsored by: Microsoft
Date: June 2009
Microsoft
Case Study Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services Read how one healthcare provider dramatically lowered costs--saving over $35,000 annually on licensing fees alone--using Microsoft Online Services.

Tags: Annatommie, Management, Microsoft Corp., Tools & Techniques

Sponsored by: Microsoft
Date: February 2009
Microsoft
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Webcast Momentum Webcast: Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM (Level 100) The growth of any business depends on creating a lasting positive impression and earning a customer's loyalty when closing a sale or resolving a customer's...

Tags: Advertising & Promotion, Software, Office Suites, Microsoft Office, Microsoft CRM

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...

Tags: CRM, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Office

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Doosan Heavy Industries America Corporation Equips to Win More Business with Microsoft Dynamics CRM Online Learn how Doosan, a global corporation with 20 affiliate companies, used Windows RMS to safeguard its confidential information and intellecutal property, which has helped the...

Tags: Advertising & Promotion, Security, Operating Systems, Microsoft Windows, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: December 2008
Microsoft
White Paper Compliance Features in the 2007 Microsoft Office System This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet...

Tags: Compliance, Microsoft Corp., Microsoft Office, Office Suites, Software

Sponsored by: Microsoft
Date: April 2007
Microsoft
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Case Study Microsoft Online Services Delivers Enterprise-Class Communications to Growing Retail Business Business Archiver's had established 45 retail outlets across the United States in less than eight years. But with that expansion came natural growing pains. The company's...

Tags: Archiver, E-mail, E-mail Servers, Enterprise Software, Groupware

Sponsored by: Microsoft
Date: November 2008
Microsoft
White Paper Microsoft Office Professional Plus 2007 Version Comparison White Paper The Microsoft Office suites of productivity applications give information workers the tools they need to create compelling and powerful documents and solutions. With each new...

Tags: Microsoft Corp., Microsoft Office, Office Suites, Software

Sponsored by: Microsoft
Date: January 2009
Microsoft
White Paper Exchange Server 2010: What's New and What's Changed? Microsoft's Exchange Server 2010 makes substantial strides to provide a robust and reliable approach to the messaging environment. Users will see gains in the speed...

Tags: E-mail Servers, Online Communications, Microsoft Exchange Server, Messaging, Internet

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Microsoft Exchange Server 2007 Performance on VMware vSphere 4 Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. The current version, Microsoft Exchange...

Tags: E-mail Servers, Virtualization, Software, Performance, Microsoft Exchange Server 2007

Sponsored by: Global Knowledge
Date: September 2009
Global Knowledge
White Paper Rule Enabling Applications With Oracle Business Rules Business decisions and the rules that drive them is key to business change and growth. This paper will explore how business rules are developed and...

Tags: Application Development, Development Tools, Enterprise Software, Middleware, Oracle Corp.

Sponsored by: Oracle
Date: September 2005
Oracle
White Paper Why Good Reporting is Vital to the Health of Your E-Mail System E-mail is a business-critical communication tool. But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day. In...

Tags: E-mail, Environment, Health Care, Online Communications, Quest Software Inc.

Sponsored by: Quest Software
Date: August 2009
Quest Software
Presentation Web Conferencing for Better Collaboration and Reduced Travel "Tell me and I'll forget. Show me and I might remember. Involve me and I'll understand." Hear Robert P....

Tags: Citrix Systems Inc., Collaboration, Enterprise Software, Groupware, Internet

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Case Study Australian University Graduates to Sophisticated Course Costing Model Calculating the cost of delivering tertiary education is a headache for most universities. But with the Australian tertiary sector moving to a market-driven framework, and...

Tags: Analytics, Data Management, Databases, Enterprise Software, Microsoft Corp.

Company: Microsoft
Microsoft
White Paper Batch Job to Create and Send Mass Excel Reports Using REXX, SAS, HTML(XML) and Email System The paper presents a computing architecture and related problems of a batch job to create and send mass Excel reports to a lot of users...

Tags: E-mail, HTML, Job, Microsoft Excel, Microsoft Office

Company: SAS Institute
Date: February 2006
SAS Institute
Case Study Nonprofit Organization Streamlines Accounting Tasks With Integrated Software Helping low to moderate income residents of rural Georgia purchase permanent housing is the goal of Agape CDC of Winder, Ga. A nonprofit organization that...

Tags: Accounting, Finance, Financial Services, Operational Accounting, Software

Company: Microsoft
Microsoft
Case Study Healthcare Provider Streamlines Patient-Care Processes As with many of the country's top medical facilities, Park Nicollet Health Services is focused on operational efficiency and patient care safety. To improve patient...

Tags: Health Care, Microsoft Corp., Patient

Company: Microsoft
Microsoft
Webcast TechNet Webcast: Integrating SharePoint Portal Server 2003, Outlook, and Exchange (Level 300) This webcast demonstrates how to configure key Microsoft Office SharePoint Portal Server 2003, Exchange Server 2003, and Office Outlook integration points, such as search, e-mail...

Tags: E-mail, Software, Online Communications, Office Suites, Microsoft TechNet

Company: Microsoft
Microsoft
Webcast Small Business Webcast: Migrating Your Data to Microsoft Office Small Business Accounting 2006 (Level 100) Many new users of Microsoft Office Small Business Accounting 2006 have experience with other financial management solutions for small companies. Small Business Accounting 2006 is...

Tags: Finance, Financial, Financial Accounting, Financial Management, Financial Planning

Company: Microsoft
Microsoft
Webcast Microsoft Office System Webcast: Learn to Develop Nursing and Healthcare Data Dashboard Reports Using Work Essentials (Level 100) Nursing and healthcare professionals manage large amounts of data and need to maximize their information analysis performance. This webcast shows the viewer how to produce...

Tags: Benefits, Vertical Industries, Software, Microsoft Office, Microsoft Corp.

Company: Microsoft
Microsoft
Webcast Small Business Webcast: Drive Your Business With Outlook, Business Contact Manager, and Small Business Accounting (Level 100) Microsoft Office Outlook 2003 with Microsoft Office Business Contact Manager enables small businesses to manage customer information and sales opportunities in one place. This webcast...

Tags: Business Contact Manager, Microsoft Corp., Microsoft Office, Microsoft Outlook, Office Suites

Company: Microsoft
Microsoft
Webcast Momentum Webcast: Ten Reasons to Upgrade to Microsoft Office 2003 (Level 100) In this webcast, the listener will learn how upgrading to Microsoft Office 2003 Editions can benefit himself or herself and the business. This webcast covers...

Tags: Data Access, Microsoft Corp., Microsoft Office, Microsoft Office 2003, Office Suites

Company: Microsoft
Microsoft
Case Study Accounting Firm Finds Revenue and Productivity Advantages for Small Business Clients The Saxe & Associates accounting firm built its business on recognizing that small business clients have many of the same accounting needs as other businesses,...

Tags: Accounting, Finance, Microsoft Corp., Operational Accounting, Revenue

Company: Microsoft
Microsoft
Case Study Small Business Technology Consultant Chooses Integrated Accounting Solution Jason Harrison, Owner of Harrison Technology Consulting, provides technology consulting services for small businesses across the Eastern United States. Many of his clients need accounting...

Tags: Accounting, Finance, Financial Services, Microsoft Corp., Operational Accounting

Company: Microsoft
Microsoft
Case Study Accenture Makes Strategic Choice for Integrated Messaging and Collaboration Accenture, a worldwide management consulting, technology services, and outsourcing company, was one of the first companies to implement an enterprise-scale messaging and collaboration technology platform....

Tags: Accenture Ltd., Collaboration, Enterprise Software, Groupware, Messaging

Company: Microsoft
Microsoft
Case Study Northwest Airlines Flight Crews Get Easier, More Secure Remote Access to Applications NorthWest Airlines (NWA), one of the world's major carriers, needed to provide easier, more secure access to company applications for flight crews. The airline used...

Tags: Authentication/Encryption, Software, Single Sign-on, Security, Remote Access

Company: Microsoft
Microsoft
Case Study Software Company Boosts Staff Productivity Through Office Application Integration Computer Associates International, Inc. (CA), a provider of solutions and services for managing IT infrastructure, wanted to increase employee productivity. When working on customer inquiries,...

Tags: Application Integration, Computer Associates International Inc., Microsoft Corp., Microsoft Office, Office Suites

Company: Microsoft
Microsoft
Case Study Construction Company Improves Sales Success in Highly Competitive Market A leader in Germany's competitive construction industry, Mall specializes in handling environmental construction issues. With more than 17,000 accounts and 21,000 contacts, Mall was struggling...

Tags: Customer Relationship Management (CRM), Enterprise Software, Microsoft Corp., Sales, Sales Force Management

Company: Microsoft
Microsoft
White Paper Sending Email Without a Client Sending e-mail is typically done from an e-mail client such as Microsoft Outlook. There may be times when one wishes that one could send an...

Tags: E-mail, Online Communications, TechGenix

Company: TechGenix
Date: March 2006
TechGenix
White Paper Designing Outlook Forms (Part 2) With a bit of GUI tinkering and a few lines of code a person is able to improve the usability and accessibility of the basic...

Tags: Enterprise Software, Groupware, Microsoft Office, Microsoft Outlook, Office Suites

Company: TechGenix
Date: September 2005
TechGenix
White Paper Designing Outlook Forms (Part 1) Due to the hybrid and complex nature of Exchange, it houses more than one mechanism that allows for automation and programming of Exchange based workflow...

Tags: Enterprise Software, Groupware, Microsoft Office, Microsoft Outlook, Microsoft VBA

Company: TechGenix
Date: September 2005
TechGenix
White Paper Dealing With Outlook Internet Headers Every single Internet e-mail message is made up of two parts - the header and the message body. Knowing how to check an Internet header...

Tags: E-mail, e-Mail Message, Internet, Microsoft Office, Microsoft Outlook

Company: TechGenix
Date: March 2005
TechGenix
White Paper Migrating Contacts and Distribution Lists From Outlook to Active Directory Active Directory, once it is extended by Exchange, provides a scalable solution for looking up contacts using the LDAP protocol. Resolving contact names using Outlook...

Tags: Directory Services, Software, Office Suites, Microsoft Windows Active Directory, Microsoft Outlook

Company: TechGenix
Date: February 2005
TechGenix
White Paper Exchange 2003 Outlook Web Access Themes Ever since its first appearance, many Exchange Admins have attempted to customize the Outlook Web Access user interface. In Exchange 2003, the concept of 'Themes'...

Tags: E-mail Servers, Enterprise Software, Microsoft Exchange Server 2003, Microsoft Office, Microsoft Outlook

Company: TechGenix
Date: March 2005
TechGenix
White Paper Joining the Branch Office to the Main Office With the Firewall for Microsoft Exchange - ISA 2000 : Connecting to the Main Office Exchange Server From the Branch Office Using RPC Over HTTP The new Outlook and Exchange 2003 RPC over HTTP feature is great for users stuck behind restrictive firewalls. But what if one wants to put...

Tags: Firewalls, HTTP, ISA, Microsoft Corp., Microsoft Exchange Server

Company: TechGenix
Date: February 2004
TechGenix
White Paper Configuring ISA Server 2000 to Support Outlook 2003 RPC Over HTTP - Part 1: Preparing the Infrastructure and Configuring the Front-End Exchange Server Exchange Server 2003 allows Outlook 2003 clients installed on Windows XP Service Pack 1 and above full MAPI client access to Exchange Server 2003 resources...

Tags: E-mail Servers, Server, RPC, Office Suites, Networking

Company: TechGenix
Date: December 2003
TechGenix
Case Study Construction Company Reduces Paperwork, Speeds Communication, Saves U.S.$250,000 In an industry more concerned with concrete and steel than with bits and bytes, Friedrich Watkins Company was ahead of the curve. After a project...

Tags: Construction, Servers, Operating Systems, Microsoft Windows Server 2003, Microsoft Windows

Company: Microsoft
Microsoft
White Paper Implementing RPC Over HTTPS in a Single Exchange Server 2003 Environment Implementing Exchange Server 2003 with RPC over HTTPS in a single Exchange / Domain Controller environment is really simple if a person follows the instructions...

Tags: E-mail Servers, Enterprise Software, Environment, Groupware, Microsoft Exchange Server

Company: TechGenix
Date: August 2006
TechGenix
White Paper Securing E-Mails With S/MIME and Smartcards in Exchange 2003 This paper will give a high level overview of the necessary steps to secure E-Mails with Outlook 2003 and Smartcards. The paper will explain how...

Tags: Authentication/Encryption, Digital Security, E-mail, Microsoft Exchange Server 2003, Online Communications

Company: TechGenix
Date: July 2006
TechGenix
Case Study Easier Access to Information Helps Support Technician Help Others Tahelia Wagner's job is to help other people do their jobs. As a computer support technician at the University of Kentucky Chandler Medical Center, Wagner...

Tags: Human Resources, Tahelia Wagner, Software, Recruitment & Selection, Operating Systems

Company: Microsoft
Microsoft
White Paper Implementing Captcha Validation With OWA 2003 and Forms-Based Authentication The word 'Captcha' stands for Completely Automated Public Turing test to tell Computers and Humans Apart. Most World Wide Web users will have seen this...

Tags: Authentication, CAPTCHA, Microsoft Office, Microsoft Outlook, Microsoft Outlook Web Access

Company: TechGenix
Date: April 2006
TechGenix

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